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ISTM MBA EXAM QUESTION AND ANSWERS PROVIDED

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DR. PRASANTH BE BBA MBA PH.D. MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com

 

Q1. What are the categories of Information in C.V

ANSWER

Categories of information in C V are

Contact Information:

Start at the top of the page leaving a one-inch top margin. Include:

  • Full name;
  • Complete address (both permanent and present if different);
  • Home phone number with area code, cell phone, if applicable, and work number only if appropriate to contact you there; and
  • Email address.

Make sure that the message on your answering machine and your email address are professional and appropriate for a potential employer.

Objective:

  • Gives your resume focus; tailor it to the position you are applying for.
  • Usually a single phrase expressing the specific type of employment you are seeking and/or the specific skills or abilities you want to use on the job.

Education/Training:

  • List in reverse chronological order with the highest degree or education first.
  • Include university/college/school name and location, degree, date of graduation (or expected graduation), major, related coursework and possibly G.P.A.
  • May also include honors, awards, scholarships, dissertation and thesis topics.
  • List licenses earned or training certificates received.

Experience:

CONTINUE…. AVAILABLE IN WWW.CASESTUDYANDPROJECTREPORTS.COM

 

Q2. Innovation is the engine of growth .

ANSWER

Innovation is the engine of growth in any business sector in India today. Innovation is the process of creating and implementing a new idea. It is the process of taking useful ideas and converting them into useful products; services or processes or methods of operation. These useful ideas are the result of creativity, which is the prerequisite for innovation. Creativity in the ability to combine ideas in a unique way or to make useful association among ideas. Creativity provides new ideas for quality improvement in organizations and innovation puts these ideas into action.

 

Q3. Give pts of Narasimhan Committee Report (1991)?

ANSWER

The Narasimham committee (1991) assumed that the financial resources of the commercial banks from the general public and were by the banks in trust and that the bank funds were to be deployed for maximum benefit of the depositors. This assumption automatically implied that even the government had no business to endanger the solvency, health and efficiency of the nationalized banks under the pretext of using banks funds for social banking, poverty eradication, etc. Accordingly, the Narasimham committee aimed at achieving three major changes in the banking sector in India;

 

 

Q4. What is competitive advantage?

Competitive advantage is the favorable position an organization seeks in order to be more profitable than its competitors.

Competitive advantage involves communicating a greater perceived value to a target market than its competitors can provide. This can be achieved through many avenues including offering a better-quality product or service, lowering prices and increasing marketing efforts. Sustainable competitive advantage refers to maintaining a favorable position over the long term, which can help boost a company’s image in the marketplace, its valuation and its future earning potential.

 

Q5. Write a short note on generations of programming languages.

ANSWER

A language is a system of communication. Humans communicate with one another in some language, like English, German or in many other languages. We, humans, can also communicate through gestures, facial expressions, even through our emotions we can express our selves and our feelings. In order to make computers work for us, some sort of instructions must be stored in a some kind of language. And that language is called a Programming Language. A programming language consists of all the symbols, characters, and usage rules that permit people to communicate with computers. There are at least several hundred, and possibly several thousand different programming languages. Some of these are created to serve a special purpose (controlling a robot), while others are more flexible general-purpose tools that are suitable for many types of applications.

Q6. Describe the characteristics of a computer.

 

 ANSWER

 

Basic characteristics about computer are:

  1. Speed: – As you know computer can work very fast. It takes only few seconds for calculations that we take hours to complete. You will be surprised to know that computer can perform millions (1,000,000) of instructions and even more per second.

Therefore, we determine the speed of computer in terms of microsecond (10-6 part of a second) or nanosecond (10 to the power -9 part of a second). From this you can imagine how fast your computer performs work.

  1. Accuracy: – The degree of accuracy of computer is very high and every calculation is performed with the same accuracy. The accuracy level is 7

determined on the basis of design of computer. The errors in computer are due to human and inaccurate data.

  1. Diligence: – A computer is free from tiredness, lack of concentration, fatigue, etc. It can work for hours without creating any error. If millions of calculations are to be performed, a computer will perform every calculation with the same accuracy. Due to this capability it overpowers human being in routine type of work.
  2. Versatility: – It means the capacity to perform completely different type of work. You may use your computer to prepare payroll slips. Next moment you may use it for inventory management or to prepare electric bills.
  3. Power of Remembering: – Computerhas the power of storing any amount of information or data. Any information can be stored and recalled as long as you require it, for any numbers of years. It depends entirely upon you how much data you want to store in a computer and when to lose or retrieve these data.

Q7. Discuss Wagering Agreements

ANSWER

Agreements entered into between parties under the condition that money is payable by the first party to the second party on the happening of a future uncertain event, and the second party to the first party when the event does not happen, are called Wagering Agreements or Wager. There should be mutual chance of profit and loss in a wagering agreement. Generally wagering agreements are void.

Wager means a bet. It is a game of chance where the probability of winning or losing is uncertain. The chance of either winning or losing is wholly dependent on an uncertain event.

 

Q8. What is decentralization?

ANSWER

Decentralization refers to a company’s top management delegating authority to subunits of the company. Subunits include divisions, subsidiaries, profit centers, investment centers, and so on.

The extent of decentralization varies. For example, a profit center is likely to have authority to make decisions involving revenues and expenses, but will not have authority to make investment decisions or enter into banking relationships.

A benefit of decentralization is having the decision makers closer to the markets in order to make better and faster decisions. Another benefit of decentralization is having more individuals share the work involved in decision making. This in turn provides excellent training and development of future leaders of the company.

Q9. Explain the different rules of journalizing the transaction with appropriate illustrations?

ANSWER

In the double entry book-keeping system, all the transactions are recorded in the dual aspects in which one aspect of the transaction is debited from one account whereas the other aspect is credited on another account involving the equal amount. The task of deciding whether the account heads are to be debited or credited is very important. The systematic record of all financial transactions in the journal book is called journal entry. The process of passing the journal entry in the books of the journal is called journalizing. The rules are also known as rules of debit and credit.


ISTM MBA FOUR SEMESTER EXAM QUESTIONS SOLVED

ISTM MBA FOUR SEMESTER EXAM QUESTIONS SOLVED

FOR DETAILED AND FULL ANSWER SHEETS WHATSAPP ME OR CALL ME IN +91 9924764558 OR +91 9447965521

Business Communication
Answer the following question.
Q1. What are the categories of Information in C.V (10
marks)
Q2. What is Communication policy? What are its Specifications (10
marks)
Q3. Give 10 pairs/groups of words that confuse (With meaning) (10
marks)
Q4. Define Interview & explain any 5 types in details (10
marks)
Q5. Explain 7 phases of negotiating tactics (10
marks)
Q6. List the do’s & don’ts of effective listening (10
marks)
Q7. Write notes on Listeners Related Barriers (10
marks)
Q8. List the measures to overcome Communication barriers. (10
marks)

Business Environment
Answer the following question.
Q1. Innovation is the engine of growth . (10
marks)
Q2. Discuss product diversity. (10
marks)
Q3. What do you think about airport privatisation. (10
marks)
Q4. What does management transfer involve. (10
marks)
Q5. What is lack of pragmatic approach . (10
marks)
Q6. Give sectoral development profile (in points) (10
marks)
Q7. What are Category III Basins. (10
marks)
Q8. Water has critical importance in human lives, explain.

Business Ethics
Answer the following question.
Q1. Give pts of Narasimhan Committee Report (1991)? (10
marks)
Q2. Give enlightening words of the Dalai Lama. (10
marks)
Q3. What are the fundamental duties of every citizen of India. (10
marks)
Q4. Explain National consumer disputes redressal commission. (10
marks)
Q5. Write a short note on environment. (10
marks)
Q6. Discuss consumerism (10
marks)
Q7. Discuss unethical practices vis-à-vis cheating. (10
marks)
Q8. What are some ethical problems in business.

Business Strategy
Answer the following question.
Q1. What is competitive advantage? (10
marks)
Q2. Define Corporate Culture. (10
marks)
Q3. Discuss about differentiation strategy. (10
marks)
Q4. Discuss about the global strategy levels. (10
marks)
Q5. Explain risks & trust strategic alliances. (10
marks)
Q6. What is control in strategic alliances? (10
marks)
Q7. What are the risks of a single – country strategy. (10
marks)
Q8. Discuss Horizontal Integration.

Corporate IT
Answer the following question.
Q1. Write a short note on generations of programming languages. (10
marks)
Q2. Discuss about hardware. (10
marks)
Q3. Discuss the components of an information system. (10
marks)
Q4. Explain about database manager. (10
marks)
Q5. Discuss about multi-user operating systems. (10
marks)
Q6. Discuss about networking concepts & terms. (10
marks)
Q7. What is E-commerce? (10
marks)
Q8. What is the role of information technology?

 

NOTE : ALL QUESTIONS ARE COMPULSARY

EACH QUESTION CARRIES EQUAL MARKS 10 MARKS

 

 

 

 

  1. Describe the characteristics of a computer.

 

  1. Write about IT growth rate

 

  1. What are the reasons for the vulnerability of computers?

 

  1. . Explain Simon’s model of decision-making.

 

  1. Write a short note on LAN

 

  1. Discuss about IT exports.

 

  1. Write a short note on ERP

 

  1. What are the disadvantages of E-commerce?

 

 

Corporate Law
Answer the following question.
Q1. Discuss Wagering Agreements (10
marks)
Q2. Threat to commit suicide – is it coercion? (10
marks)
Q3. What are important elements of law (10
marks)
Q4. How to resolve disputes (10
marks)
Q5. How issue of securities to person resident outside India take place (10
marks)
Q6. What is possession and retention of foreign currency (10
marks)
Q7. What are powers of RBI to inspect authorized person (10
marks)
Q8. Define Bailment and explain.

 

Essential of Management
Answer the following question.
Q1. What is decentralization? (10
marks)
Q2. Explain main tools of operational research in decision making. (10
marks)
Q3. Discuss objectives of co-ordination. (10
marks)
Q4. Give suggestions for making committee organization more effective. (10
marks)
Q5. Discuss steps of planning. (10
marks)
Q6. Explain modern organizational theory (An appraisal) (10
marks)
Q7. What are the subordinate among barrier? (10
marks)
Q8. Describe on the part of the subordinate difficulty in weakness of delegation.

 

Financial and Cost Accounting
Answer the following question.
Q1. Explain the different rules of journalizing the transaction with appropriate illustrations? (10
marks)
Q2. Explain the role of Accountant in the present day Economy? (10
marks)
Q3. Cost accounting has become an essential tool of management”. Comment and state the steps to be
taken while installing a costing system in a manufacturing concern.
(10
marks)
Q4. Discuss the limitations of financial accounting and explain the importance of cost accounting. (10
marks)
Q5. Cost accounting has become an essential tool of modern management”. comment. (10
marks)
Q6. What one the limitations of financial accounting? How do you overcome item in cost accounting? (10
marks)
Q7. Cost accounting is a system of foresight like pre-natal care, but financial accounting is just a
postmortem examination”. Critically examine this statement
(10
marks)
Q8. Differentiate between Management Accounting and Financial Accounting

Financial Management
Answer the following question.
Q1. Where will you show purchase of furniture in cash flow statement ? (10
marks)
Q2. Determination of capital structure of a company is influenced by a number of factors’ explain six such
factors.
(10
marks)
Q3. Discuss how Working capital affects both the liquidity and profitability of a business (10
marks)
Q4. What is capital structure of a company? (10
marks)
Q5. State the decisions involved in Financial management. (10
marks)
Q6. How risk and expected return is compared in two distributions? (10
marks)
Q7. Briefly explain what call provision is and in which case companies use this option. (10
marks)
Q8. What is the financial management function?

Human Resource Management
Answer the following question.
Q1. State the importance of HRIS? (10
marks)
Q2. Write brief note on Positive Discipline? (10
marks)
Q3. What is Collective Bargaining? (10
marks)
Q4. What are the advantages of training? (10
marks)
Q5. Give the various techniques of forecasting demand of Human resources? (10
marks)
Q6. Explain the Cultural Nature of GHRM? (10
marks)
Q7. State the scope of Global HRM? (10
marks)
Q8. Discuss the evolution of HRM?

 

International Business
Answer the following question.
Q1. What is international product strategy ? Describe in detail. (10
marks)
Q2. Describe European Investment Bank (EIB) ? (10
marks)
Q3. Why do you need international trade ? (10
marks)
Q4. What is absolute advantage in international business ? (10
marks)
Q5. Which products are majority imports? (10
marks)
Q6. Explain Technology & tech initiatives in IDBI ltd. (10
marks)
Q7. Describe about duty neutralization instruments. (10
marks)
Q8. What are the corrective measures in India’s foreign trade by the government?

Management Control Systems
Answer the following question.
Q1. Explain the various components of control systems. (10
marks)
Q2. Write a short note on Core Competency (10
marks)
Q3. Write a short note on Strategic Business unit (10
marks)
Q4. Explain Balance Score Card. (10
marks)
Q5. Explain Management by Objectives. (10
marks)
Q6. Application of MCS in Public Sector. (10
marks)
Q7. Discuss profitability measures. (10
marks)
Q8. Discuss mission and time span.

 

Marketing Management
Answer the following question.
Q1. What is Non-store retailing? (10
marks)
Q2. What is Price sensitivity? (10
marks)
Q3. What is Test marketing? (10
marks)
Q4. What is Direct Marketing? (10
marks)
Q5. Explain Significance of Branding. (10
marks)
Q6. Explain Forms of Direct Marketing. (10
marks)
Q7. Explain Approaches to pricing. (10
marks)
Q8. Present the factors that influence the pricing strategy of an organization .Which among them are non –
controllable ? Why?

 

Networking Management
Answer the following question.
Q1. Explain any two functions of each layer of TCP/IP protocol stack (10
marks)
Q2. Define: WAN? (10
marks)
Q3. Explain the following terms : (a) Bandwidth (b) Channel capacity (c) Multiplexing (d) Quality of Service
(QoS) (e) Full-Duplex Transmission
(10
marks)
Q4. . How is the domain name mapped with IP address? Use diagram to explain the process. (10
marks)
Q5.
Explain any three of the following with the help of a suitable diagram/example : (i) 3-way handshaking
for connection establishment (ii) Flow control at transport layer (iii) IP Subnetting (iv) UDP Header
Format
(10
marks)
Q6. Write the similarities and differences between packet and cell switching. (10
marks)
Q7. The maximum payload of TCP segment is 62 1/2,2 1/212 1/2 bytes. Why? (10
marks)
Q8. Name all the basic network topologies and describe advantages of each. Draw proper diagram tor each
topology.

 

Networking Management
Answer the following question.
Q1. How many address bits does the latest version of IP (IPv6) have ? What is the maximum number of IP
addresses possible with IPv6 ?
(10
marks)
Q2. What is congestion control ? How does it occur? (10
marks)
Q3. List and explain any five ISDN applications. (10
marks)
Q4. What is multicast address and why is it used ? (10
marks)
Q5. List the five key differences between TCP reference model and OSI reference model (10
marks)
Q6. Why is the data link layer in a LAN subdivided into Logical Link Control (LLC) and Medium Access
Control (MAC) sub-layers?
(10
marks)
Q7. Differentiate between virtual circuit and datagram’s. (10
marks)
Q8. Write a critical note on the Schedule of rates

 

Operations Management
Answer the following question.
Q1. List the types of quality costs. (10
marks)
Q2. List four basic operations strategies. (10
marks)
Q3. Describe briefly the steps to develop a forecasting system. (10
marks)
Q4. Regression and correlation are both termed “causal” methods of forecasting. Explain how they are
similar in this respect and also how they are different.
(10
marks)
Q5. What do you see as the main problem with qualitative (judgmental) forecasts? Are they ever better than
“objective” methods?
(10
marks)
Q6. Define the terms “Qualitative Methods”, “Trend Analysis Method (Time Series Method), and “Causal
Forecast”. Describe the uses of them.
(10
marks)
Q7. What is Audio-visual Medias of Advertising? (10
marks)
Q8. What is Test marketing?

 

Personnel Management
Answer the following question.
Q1. What IS THE trained in human issues in Indian industry? (10
marks)
Q2. what is the social environment in india? (10
marks)
Q3. what is the relationship of the employee to the firm ? (10
marks)
Q4. write a note on trusteeship . (10
marks)
Q5. how is audit report prepared? Give example (10
marks)
Q6. What is the effectiveness of workers participation? (10
marks)
Q7. What is the procedure of manpower planning? (10
marks)
Q8. Explain in detail the problem of labour unity?

Quantitative Methods
Case Studies
Multi Criteria Decision Making (20
Marks)
MCDA. (multi criteria decision analysis) is considered to be one of the fastest growing research operations in the la
several years. The researcher focus towards MCDA led to development of many different approaches and ways in t
field. There are two types of procedures: theoretical assumptions and decision addressed type. This difference throw
challenges to the prcedure of choosing the most ideal method for the decision making problem. Most of the time, t
initial approach towards applying MCDA in the real world problems relates to the set up of simple understanding Of t
context and recognizing the problem of decision. This step includes the ones• who make decisions and other importa
participants who make important contributions for the MCDA procedure by sharing their knowledge. The common insig
of the decision framework is received by knowing the goals of the decision making body and recognizing not only tho
people who make decisions but also those who face the decision. • Dooley (2009) says that the first three steps take
more time in the process of MCDA, particularly because of their qualitative features. Assigning of comparative significa
weights to the selected criteria is the next step: These weights can be ascertained directly, for example ranking, swin
trade off; or indirectly, for example- centrality, regression and interactive. Later, the DM has to give individual score
considering his or her views, to each of the recognized options according to the criteria which seem vital. These scor
show the decision of DM . related to spreading of each substitute to every performance standard. The information whi
is attained is maintained distinctively into performance template, which is also as consequence matrix, options matrix,
just decision table. The next process includes abstract of the information consisting of the performance matrix in t
form of multi criteria scores, for every possible plan. Mostly, this is attained by combining the individual scores of mat
so that total valuation of .each substitute which allows more comparison. The groups of substitute ranked on the basis
all these scores. Finally, the procedure can include a warm evaluation of the outcome to amendments in the scores
criteria, to conclude the sturdiness of the result of MCDA. At the end, the analysis and trade offs included in t
respective choices are given to and conferred with the DM. In many cases, the ultimate decision that DM takes, does n
match with the highest level of alternative, as they are more focused towards the process of knowing the effect of ea
and every factor in ranking of choices than in the exactness of the ranking. Also, it should be observed that t
generalizations are not used to of the outcome given by the process of MCDA, and they only appropriate for the group
choices which were assessed.
Answer the following question.
Q1.
What role does MCDA play in decision making? (Hint: MCDA is considered to be one of the fastest
growing research operations, these scores show the decision of DM related to spreading of each
substitute to every performance standard)
Q2. What does MCDA stand for? (Hint: multi criteria decision analysis)
A monte Carlo Case Study (20
Marks)
Laura,’ a 57 year old unmarried woman, earns around 68,000 dollars per year with expenditure of 37,500 dollars. She
away 14,000 dollars each year and collected 330,000 dollars in her RRSP and TFSA, and also a rented apartment wor
250,000 dollars. She has a iixed pension given by her employer, although it is not indicated to price rise, and Is entitl
to get complete benefits of Canada Pension Plan and Old Age Security, for retirement. She did not have a ve
competent portfolio: one fourth of cash is there, and most of it was in contracted sector ETFs, single stocks a
business bonds. Due to wrong entry of ETFs in the account, unnecessary taxes were charged. Even befo
reconstructing Laura’s portfolio,”he had to make certain that it matched with.her financial aims. Laura’s main aim was
ascertain if she could retire before the age of 65, maybe as early as 60, therefore she had to know if her investmen
could produce enough flow of cash after she retires. Monte Carlo may show a top possibility of success with t
allotment of equity of 70% ot 80%. Through a risky questionnaire and art open interview, Justin Ill ‘ascertain that Lau
was the best person for a portfolio of 60% fixed income and 40% equities. . Through Monte Carlo software, Jus
entered the current portfolio . size of Laura, her rate of savings, projected retirement expenditure, and other employ
income and government pensions. If Laura feels that working till the age of 63 was unpleasant, she could go for t
reproduction again and with different estimation. Increasing her anticipated returns or bringing down the rate of inflatio
is only a thought, therefore, she will have to make some stronger decisions: she will have to making some more saving
or bring down her rate of planned expenses after retirement. Amazingly, by bringing up the allotment to fixed sala
could increase her opportunity to succeed: in spite of th returns being lower than the equities, the volatility is also les
which lessens the risk of helpless decline in the early years. At last, Laura decided to work for 6 more years and plan h
retirement at the age of 63. After this, Justin decided to help her make a fresh ETF portfolio to match that goal: it w
finalized at 30% short term business bonds, 30% GICs, and the rest of it was divided among Canadian, L’S and glob
equities. Laura was able to make a notified decision through the Monte Carlo simulation, but this wasn’t the end of t
procedure. In two or three years time, she will have to visit the location again to see that she is still on the right path
her retirement goal, as many issues like, loss of job, a legacy, new connections, increase in the interest rates, all the
could bring a change in the main suppusitions 1 ; and she will have to redo her plans. The possibilities are differe
before the age of 63. For each added year that Laura works, her portfolio will addition instead of a decrease and this w
lead to a thrilling difference: the success rate will rise up by 25% points if she continues to work till the age of 61 instea
of 60.
Answer the following question.
Q1. How much was Laura earning at the age of 57? (Hint: 68,000 dollars per year)
A Network Rail (20
Marks)
The railways play an important role in the economy and infrastructure of Britain. Not very many people travelled back
the 1920 as compared to present time, in spite of 50% reduction in raif routes as compared to the 1960s. Rail is al
used for transporting goods around Britain. Rail proves to be• more eco-friendly and safest means of transportation
compa;ed to other vehicles so, not surprisingly, the number of people commuting have gone 40% more since the pa
ten years. By 2034, this figure can go up. The work of network rail has to look after the tracks, bridges and tunnels whi
comprises of the British rail network. The railway infrastructure is made up of signals and level crossings. It has to lo
after the 20,000 mile long track and 40,000 bridges and tunnels. Britain’s 18 main rail stations, from Edinburg Waverl
to London King’s Cross, are looked after by the Britain rail system. Ten years ago, when the network rail took up the
responsibilities, • it had to face some challenges. The rail neork was facing some problems. Trains were running late, t
costs were too high and there was shortage of assets in both the people and machinery. Due to these issues, peop
had less confidence in the rail network. Ever since then, rail network has aimed at sustaining operations to reduce t
expenses. There has been 28% reduction in expenses mainly because of conomy of scale. New tracks and machine
have been bought, and there has been 90% rise in the rail punctuality. Huge projects have been given on time a
towards th budget, as a result the confidence of the people has improved. Rail network has moved from ‘find and fix’
‘predict and prevent’ policy. This has proved to be more cost effective and competent and enabled in avoiding delay
obstruction for the people in their travel. The rail network invested approx. 12 billion pounds between 2009 and 201
towards the rail network. Britain has the fastest developing network in whole of Europe. By investing in people, the r
network is investing in the future to. .B ritain has the largest working personnel of 35,000 workers. It has people worki
in various positions, like, engineers for maintenance and signaling to project managers. Each area offers an opportun
to work. They also consist oi HR (human resources), IT (information technology), and finance and customer servic
Network Rail needs to employ and keep capable engineers in order to get the work done. Presently, its engineers a
doing some oi the most stimulating projects in Europe. The projects include HS2, which is the new super spted rail li
between the north and south Britain, and the project of London Crossrail. Some oi the biggest and busiest rail statio
are being upgraded, like, London King’s Cross and Birmingham New Street. The main focus of the HR of Network Rail
to recruit various personnel. This not only deepens the culture of business but it also makes sure that it can reach eve
talent. It offers training for every applicant, whether he is a school drop-out or a graduate, whether male or female,
continued flow of appropriate talent is ensured to keep its long term project going. The company abo gives ma
opportunities to its workers to receive recognized qualifications, such as an exclusive programme in post graduatio
sponsoring the Master’s Degree in project management and trainee.
Answer the following question.
Q1.
What were the initial problems that Network Rail of Britain face? (Hint: It has to look after the 20,000
mile long track and 40,000 bridges and tunnels. Trains were running late, the costs were too high and
there was shortage of assets in both the people and machinery)
Q2. What is the new super speed rail link between the north and south Britain called? (Hint: HS2)
CASE STUDY (20
Marks)
The price P per unit at which a company can sell all that it produces is given by the function P(x) = 300 — 4x. The co
function is c(x) = 500 + 28x where x is the number of units produced. Find x so that the profit is maximum.
Answer the following question.
Q1. Find the value of x.
Q2. In using regression analysis for making predictions what are the assumptions involved.
Q3. What is a simple linear regression model?
Q4. What is a scatter diagram method?

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ISTM MBA EXAM ANSWER SHEETS

ISTM MBA EXAM ANSWER SHEETS

ISTM MBA EXAM ANSWER SHEETS PROVIDED

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Business Communication
Answer the following question.
Q1. What is Communication policy? What are its Specifications (10 marks)

ANSWER

Organization communication policies set expectations and manage the flow of communication both within and outside an organization. It’s important to set policies that facilitate meaningful and necessary communication necessary for employee productivity and morale, without restricting communication so much that employees feel intimidated and powerless. Having a good communication policy in place reduces conflicts and misunderstandings, and also eases transitions such as layoffs or mergers.

Employee communication policies can vary according to organization type. The military has a very strict chain of command, and while such a policy is typically mimicked at private companies there is more room for independent decision-making. For example, a clerical worker having an issue with a coworker or manager might be encouraged to communicate the problem to her immediate supervisor, who may then have discretion to handle it herself or take the issue up further in the chain of command, depending on the seriousness of the situation. Other communication policies typically include regular progress …………………………..
Q2. What is the time honored conventions for conducting Interviews? (10 marks)
Q3. Which are the areas where preparatory work related to conducting a meeting are necessary (10 marks)

ANSWER

Areas where preparatory work related to conducting a meeting are:

  • Be prepared. Meetings are work, so, just as in any other work activity, the better prepared you are for them, the better the results you can expect.
  • Have an agenda. An agenda — a list of the topics to be covered during the course of a meeting — can play a critical role in the success of any meeting. It shows participants where they are going, but it’s then up to the participants to figure out how to get there. Be sure to distribute the agenda and any prework in advance. By distributing the agenda and prework before the meeting, participants can prepare for the meeting ahead of time. As a result, they will be immediately engaged in the business of the meeting, and they’ll waste far less time throughout the meeting.

Q4. State some Strategies to overcome Stage fear (10 marks)
Q5. Define Public Speaking & Determine the purpose of topic Selection (10 marks)
Q6. Write notes on Listeners Related Barriers (10 marks)
Q7. Write notes on Related Barriers (10 marks)
Q8. What are the Components of Reading skill (10 marks)

 

Business Environment
Answer the following question.
Q1. What is consumer education? (10 marks)

ANSWER

Consumer education is pivotal within the buying society. Consumers are informed on how to make better buying decisions that directly affect the functioning of the economy. Consumer education has become more relevant due to the rapid growth of products in the market. Consumers need to stay informed on the effects of the economy in order to make the best decisions.

Q2. What is FEMA. (10 marks)
Q3. How bad is India’s infrastructure. (10 marks)
Q4. What is licensing? (10 marks)
Q5. Discuss patents. (10 marks)
Q6. What does management transfer involve. (10 marks)
Q7. Is India sharing a comfortable position with regard to natural resources? (10 marks)
Q8. Write a note on socio-cultural environment of Business. (10 marks)

Business Ethics
Answer the following question.
Q1. Give pts of Narasimhan Committee Report (1991)? (10 marks)

ANSWER

The Narasimham committee (1991) assumed that the financial resources of the commercial banks from the general public and were by the banks in trust and that the bank funds were to be deployed for maximum benefit of the depositors. This assumption automatically implied that even the government had no business to endanger the solvency, health and efficiency of the nationalized banks under the pretext of using banks funds for social banking, poverty eradication, etc. Accordingly, the Narasimham committee aimed at achieving three major changes in the banking sector in India;
Q2. Give enlightening words of the Dalai Lama. (10 marks)
Q3. What are the fundamental duties of every citizen of India. (10 marks)
Q4. Give importance of media in guiding citizens (10 marks)
Q5. Give importance and use of ISO 9000 standard. (10 marks)
Q6. Give benefits of consumer education. (10 marks)
Q7. Write note on electrification of villages. (10 marks)
Q8. What is imperative need? (10 marks)

 

Business Strategy
Answer the following question.
Q1. Define Joint Ventures. (10 marks)

ANSWER

A joint venture (JV) is a business arrangement in which two or more parties agree to pool their resources for the purpose of accomplishing a specific task. This task can be a new project or any other business activity. In a joint venture (JV), each of the ……………..
Q2. What is Core Competency? (10 marks)
Q3. Discuss about differentiation strategy. (10 marks)
Q4. Discuss about the global strategy levels. (10 marks)
Q5. What are the criticisms of the five forces model? (10 marks)
Q6. What are the risks of a single – country strategy. (10 marks)
Q7. Write a note on internal political considerations. (10 marks)
Q8. Give expansion strategies of organisations. (10 marks)

Corporate Law
Answer the following question.
Q1. What are the functions of Controller (10 marks)

ANSWER

A financial controller — sometimes called a “comptroller — is the lead accounting executive in a company. A controller’s duties can vary depending upon the size of the company, the complexity of accounting and financial operations and the number of people employed in the accounting department. The controller provides financial leadership and is instrumental in forming accounting strategies. A controller’s role, especially in smaller companies, can include broad visionary responsibilities as well as hands-on management.

 

Functions of controller are:

 

Accounting

A financial controller is responsible for ensuring that all accounting allocations are appropriately made and documented. In smaller companies, the controller may also perform cash management functions and oversee accounts payable, accounts receivable, cash disbursements, payroll and bank reconciliation functions. Every company should maintain a separation of duties with regards to accounting functions to insure that there are checks and balances in the system. For instance, if the controller is responsible for preparing cash disbursements, he should not be a signatory on the account; the owner, chief executive or chief financial officer should be required to sign all checks.
Q2. Distinguish between Managing Director and Manager (10 marks)
Q3. State the miscellaneous provisions as regards charges (10 marks)
Q4. Distinguish cheque and Bill of Exchange (10 marks)
Q5. What are the exceptions to transfer of title by non-owners (10 marks)
Q6. What are the Rights and liabilities of Incoming partners (10 marks)
Q7. Write the distinguishing points of void agreement and voidable contract (10 marks)
Q8. What are powers of RBI to inspect authorized person (10 marks)

 

Cyber Law Management
Answer the following question.
Q1. Discuss the Objectives of Tax policy and Policy Issues involved in taxing E-Commerce and the Eligibility or Criteria
of Tax Payments for the income generated by the E-Consumers in the Cyber World ?
(10
marks)

 

ANSWER

Every industry contributes to the nations economic growth. The communications industry has become very significant and is promising to grow enormously in the near future. Unlike other communication media, Internet is facilitating access to knowledge bank, in competitive market and rendering services of world class standard. E-commerce offers a new way of conducting, managing and executing business transactions using modern information technology. It has redesigned the traditional mode of business. As a whole, it is a business practice that involves use of computers, computer systems or computer networks.

Q2. Discuss in detail the International Control and Transnational Data Flow. (10
marks)
Q3. Distinguish between Data Organization and Data Management and explain File System and the importance of Data
Management.
(10
marks)
Q4. What is Computer Networking ? Explain various types of Computer Networks, Communication Techniques, Protocols
(TCP/IP) and other related aspects.
(10
marks)
Q5. Write short notes on Privacy on the Net (10
marks)
Q6. Write short notes on Business on the Net (10
marks)
Q7. Write short notes on Cyber crimes against government (10
marks)
Q8. Explain the important computer terminology defined in the information technology act 2000? (10
marks)

Essential of Management
Answer the following question.
Q1. Write Short note on Managerial skills (10 marks)

ANSWER

 

Management is not a simple task. It needs knowledge and experience. Because of that, there is the existence of hierarchy, organizational structure, and possibilities for each organizational member with adequate knowledge, experience, and skills to move from the bottom to the middle and top level of the managerial pyramid.

 

Simply, managerial skills are the knowledge and ability of the individuals in a managerial position to fulfill some specific management activities or tasks. This knowledge and ability can be learned and practiced. However, they also can be acquired through practical implementation of required activities and tasks. Therefore, you can develop each skill through learning and practical experience as a manager.
Q2. Name the factors deterring departmentation. Also mention the bases of departmentation and give examples. (10 marks)
Q3. What is decentralization? (10 marks)
Q4. Explain main tools of operational research in decision making. (10 marks)
Q5. What are the techniques of co-ordination? (10 marks)
Q6. Give suggestions for making committee organization more effective. (10 marks)
Q7. Explain modern organizational theory (An appraisal) (10 marks)
Q8. Explain process of delegation. (10 marks)

Financial Management
Answer the following question.
Q1. How are financial trades made in an over the counter market? Discuss the role of a dealer in the OTC market. (10
marks)
Q2. Describe the duties of the financial manager in a business firm. (10
marks)
Q3. Determination of capital structure of a company is influenced by a number of factors’ explain six such factors. (10
marks)
Q4. To avoid the problem of shortage and surplus of funds, what is required in Financial management? Name the concept
and explain four points of importance.
(10
marks)
Q5. How risk and expected return is compared in two distributions? (10
marks)
Q6. What types of shares are available in the market? (10
marks)
Q7. What are Strike Price and Option Price? (10
marks)
Q8. What is the financial management function? (10
marks)

 

Human Resource Management
Answer the following question.
Q1. What are the internal sources of recruitment? (10 marks)
Q2. State the importance of HRIS? (10 marks)
Q3. Explain the model of strategic HRM? What are the strategic challenges HRM facing? (10 marks)
Q4. Write brief note on Positive Discipline? (10 marks)
Q5. What is Collective Bargaining? (10 marks)
Q6. What do you understand by Recruitment? (10 marks)
Q7. Give the various techniques of forecasting demand of Human resources? (10 marks)
Q8. Explain the Cultural Nature of GHRM? (10 marks)

 

Quantitative Methods
Case Studies
A monte Carlo Case Study (20
Marks)
Laura,’ a 57 year old unmarried woman, earns around 68,000 dollars per year with expenditure of 37,500 dollars. She hit away
14,000 dollars each year and collected 330,000 dollars in her RRSP and TFSA, and also a rented apartment worth 250,000 dollars.
She has a iixed pension given by her employer, although it is not indicated to price rise, and Is entitled to get complete benefits of
Canada Pension Plan and Old Age Security, for retirement. She did not have a very competent portfolio: one fourth of cash is there,
and most of it was in contracted sector ETFs, single stocks and business bonds. Due to wrong entry of ETFs in the account,
unnecessary taxes were charged. Even before reconstructing Laura’s portfolio,”he had to make certain that it matched with.her
financial aims. Laura’s main aim was to ascertain if she could retire before the age of 65, maybe as early as 60, therefore she had to
know if her investments could produce enough flow of cash after she retires. Monte Carlo may show a top possibility of success with
the allotment of equity of 70% ot 80%. Through a risky questionnaire and art open interview, Justin Ill ‘ascertain that Laura was the
best person for a portfolio of 60% fixed income and 40% equities. . Through Monte Carlo software, Justin entered the current
portfolio . size of Laura, her rate of savings, projected retirement expenditure, and other employer income and government pensions.
If Laura feels that working till the age of 63 was unpleasant, she could go for the reproduction again and with different estimation.
Increasing her anticipated returns or bringing down the rate of inflation, is only a thought, therefore, she will have to make some
stronger decisions: she will have to making some more savings, or bring down her rate of planned expenses after retirement.
Amazingly, by bringing up the allotment to fixed salary could increase her opportunity to succeed: in spite of th returns being lower
than the equities, the volatility is also less, which lessens the risk of helpless decline in the early years. At last, Laura decided to work
for 6 more years and plan her retirement at the age of 63. After this, Justin decided to help her make a fresh ETF portfolio to match
that goal: it was finalized at 30% short term business bonds, 30% GICs, and the rest of it was divided among Canadian, L’S and
global equities. Laura was able to make a notified decision through the Monte Carlo simulation, but this wasn’t the end of the
procedure. In two or three years time, she will have to visit the location again to see that she is still on the right path of her retirement
goal, as many issues like, loss of job, a legacy, new connections, increase in the interest rates, all these could bring a change in the
main suppusitions 1 ; and she will have to redo her plans. The possibilities are different before the age of 63. For each added year
that Laura works, her portfolio will addition instead of a decrease and this will lead to a thrilling difference: the success rate will rise
up by 25% points if she continues to work till the age of 61 instead of 60.
Answer the following question.
Q1. How much was Laura earning at the age of 57? (Hint: 68,000 dollars per year)

ANSWER

Another PROFITABILITY RATIO is the Basic Earning Power ratio (BEP). The purpose of BEP is to determine how effectively a firm uses its assets to generate income.

 

The BEP ratio is simply EBIT divided by total assets . The higher the BEP ratio, the more effective a company is at generating income from its assets.
CASE STUDY (20
Marks)
The cost of fuel in running of an engine is proportional to the square of the speed and is Rs 48 per hour for speed of 16 kilometers
per hour. Other expenses amount to Rs 300 per hour. What is the most economical speed?
Answer the following question.
Q1. What is most economical speed?
6/6/2019 ISTM
2/2
Q2. What is a chi-square test?
Q3. What is sampling and what are its uses.
Q4. Is there any alternative formula to find the value of Chi-square?
Finoplastika Industries Ltd, Nigeria (20
Marks)
Time series analysis has two important aims: 1) recognizing the quality of the phenomenon shown by the series of studies, and 2)
Both the aims need the plan of the viewed time series data is recognized and somewhat officially explained: A time series is said to
be a ‘collection of observations made in sequence with time’. For example: recording level of daily rainfall, periodical total domestic
product of US, and monthly strength of the. workers in Marine Corps for a specific rank and MOS. The evaluation of time series
gives instruments for picking a symbolic model and delivering forecasts. There are two sorts of times series data: • Continuous: in
this the data consists of study at every moment, for example, seismic movement recorded on a seismogram. • Discrete: the data
contains recordings taken at different periods ,like, statistics of each month crime. Until the data is absolutely haphazard, studies in
time series are usually related to each and the following studies could be partly ascertain by the last values. For instance, the reasons
pertaining to the meteorology which have an effect on the temperature for any given day tend to have some affect on the next day’s
climate. Hence, the observations of the past temperature are helpful for predicting temperatures for the following days. • A time
series can be deterministic if there are no haphazard or feasible features but goes in a set and foreseeable manner. The data gathered
during the classical physics experiment like showing Newton’s Law of Motion, is one example of a deterministic time series. The
stochastic type of series is more appropriate to the econometric function. Stochastic variables contain undefined or arbitrary
viewpoint. Though the worth of each study cannot be precisely foreseen, calculating the various observations could follow the
expected method. These methods can be explained through the statistical models. According to these models, studies differ
erratically on the underlying mean value whtch is the role of time. Time series data can be put in the following categories: one or
more performance factors; trend, seasonality, cyclical function and random sound. Various kinds of time series predicting models
give forecasts through extrapolating the previous performance of the values of a specified \’l!riable of interest. Consecutive study in
econometric times series are generally not free and forecast can be made on the basis of last observations. Although precise
predictions can be made with deterministic time series, predictions of stochastic time series are restricted to ‘conditional statements
regarding the future on the basis of particular hypothesis.’ Armstrong (2001) says, “The basic Assumption is that the variable ui!!
continue in the future as it has behaved in the past. ” Particularly, the time series predictions are suitable for stochastic type of data in
which the fundamental root cause of variation like, trend, cyclical performance, seasonality, and uneven variations, do not change
radically m time. Therefore, modeling is considered to be more suitable temporarily instead of permanent predictions.
Answer the following question.
Q1.
Write briefly on time-series analysis. (Hint: recognizing the quality of the phenomenon shown by the series of
studies, and, both the aims need the plan of the viewed time series data is recognized and somewhat officially
explained)
CASE STUDY (20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb is selected at
random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?

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Business Communication
Answer the following question.
Q1. What is Communication policy? What are its Specifications (10 marks)
Q2. Write notes on Intended form ,Block form and Modified Block form (10 marks)
Q3. What are the dis-advantages of Oral Communication. (10 marks)
Q4. What are the advantages of Oral Communication ? (10 marks)
Q5. What are the techniques for writing Successful job application (10 marks)
Q6. Which are the areas where participants have to play an important role in a meeting (10 marks)
Q7. What are the Steps to a Successful Presentation? Explain (10 marks)
Q8. What are the factors influencing Organizational Communication. (10 marks)

 

Business Ethics
Answer the following question.
Q1. Give importance of media in guiding citizens. (10 marks)
Q2. Give characteristic of quality leadership. (10 marks)
Q3. Write a note on Consumer Safety. (10 marks)
Q4. Give a note on Human culture. (10 marks)
Q5. Discuss unethical practices vis-à-vis cheating. (10 marks)
Q6. What are some ethical problems in business. (10 marks)
Q7. Write a note on human culture and civilization. (10 marks)
Q8. Discuss social justice according to gandhiji. (10 marks)

 

Corporate Law
Answer the following question.
Q1. Distinguish cheque and Bill of Exchange (10 marks)
Q2. How to resolve disputes . (10 marks)
Q3. State procedure of investigation of combination . (10 marks)
Q4. differentiate between offer and invitation to offer. (10 marks)
Q5. What are the circumstances in which a contract is not discharged on the ground of subsequent . (10 marks)
Q6. What are different segments constituting environment of business. (10 marks)
Q7. What is possession and retention of foreign currency. (10 marks)
Q8. What are powers of RBI to inspect authorized person . (10 marks)

 

Financial and Cost Accounting
Answer the following question.
Q1. What are the advantages of cost audit? (10
marks)
Q2. Define Budgetary Control and explain the pre-requisites for its successful introduction and implementation? (10
marks)
Q3. How cost accounting is superior over financial accounting? Explain the techniques of costing and their application
and suitability.
(10
marks)
Q4. What do you mean by installation of costing system? Explain the practical difficulties involved in installing such a
system in a manufacturing concern
(10
marks)
Q5. Cost accounting has become an essential tool of management. Mention the steps to be taken while installing cost
accounting system in a manufacturing concern.
(10
marks)
Q6. Define cost accounting and bring out the differences between cost accounts and Financial accounts. (10
marks)
Q7. Define “Costing”, “Cost” and “Cost Accountancy”. Distinguish between cost accounting and financial accounting (10
marks)
Q8. What is the different between cost accounting and management accounting? (10
marks)

 

General Management
Answer the following question.
Q1. What are the techniques of coordination? (10 marks)
Q2. Explain Change model (10 marks)
Q3. What are the prerequisites for effective Human resource planning? (10 marks)
Q4. What are the steps in planning process? (10 marks)
Q5. What are communication network? (10 marks)
Q6. What are the benefits of sound organization structure? (10 marks)
Q7. Write a note on WTO (10 marks)
Q8. What are the classification of managerial functions? (10 marks)

 

International Business
Answer the following question.
Q1. Explain the types of data collected during marketing research. (10 marks)
Q2. Explain the types of data collected during marketing research. (10 marks)
Q3. What political risks are associated with FDI ? (10 marks)
Q4. Explain entry strategy and entry analysis in international business. (10 marks)
Q5. Explain Methods for Setting the International Advertising Budget. (10 marks)
Q6. Write the difference between international trade and marketing. (10 marks)
Q7. Explain David Ricardo’s comparative advantage theory. (10 marks)
Q8. What are the benefits to customer/ vendors derived from IT projects by BPCL? (10 marks)

 

Marketing Management
Answer the following question.
Q1. Explain Co-branding (10
marks)
Q2. What is Inventory Management? (10
marks)
Q3. Explain Warehousing and Inventory Decisions. (10
marks)
Q4. Explain Significance of Branding. (10
marks)
Q5. Explain the terms Product Item and Product Line in the context of Product Mix. Why and how product mix is
changed?
(10
marks)
Q6. A New brand of a ‘Tyre –that-Never –punctures’ is to be launched in India by a multinational company with your
advice about concept – testing and test – marketing Justify your contention.
(10
marks)
Q7. Which are the factors that influence the pricing strategy of an organization operating in highly competitive
environment.
(10
marks)
Q8. What are the various types of Brand Extensions. Explain with necessary examples wherever required. (10
marks)

Operation Management
Answer the following question.
Q1. What do you see as the main problem with qualitative (judgmental) forecasts? Are they ever better than “objective”
methods.
(10
marks)
Q2. Magusa Metal Works produces cast bronze valves on an assembly line. On a recent day, 160 valves were produced
during an 8-hour shift. Calculate the productivity of the line.
(10
marks)
Q3. What factors distinguish between production and service operations? (10
marks)
Q4.
Ahmet grows domatoes in his 100 by 100 meters garden. He then sells the crop at the local farmer’s market. Two
summers ago, he was able to produce and sell 1200 kgs of tomatoes. Last summer, he tried a new fertilizer that
promised a 20% increase in yield. He harvested 1350 kgs. Did the fertilizer live up to its promise.
(10
marks)
Q5. List four basic operations strategies. (10
marks)
Q6. Describe briefly the steps to develop a forecasting system. (10
marks)
Q7. What is ISO-9000 Series Standards? List key quality awards. (10
marks)
Q8. Is there a difference between forecasting demand and forecasting sales. (10
marks)

 

Operations Management
Answer the following question.
Q1. What is ISO-9000 Series Standards? List key quality awards. (10 marks)
Q2. Describe total quality management (TQM). (10 marks)
Q3. What are the major components of a production system? Give two examples. (10 marks)
Q4. . What are the major decision areas in P/OM? (10 marks)
Q5. What factors distinguish between production and service operations? (10 marks)
Q6. Describe briefly the “Delphi Method”. (10 marks)
Q7. A Turkish manufacturing company operating a subsidiary in TRNC shows the following results: (10 marks)
Q8. “Expenditure’ incurred for advertising is wasteful. Its results are unpredictable”. Comment. (10 marks)

 

Organization Behavior
Answer the following question.
Q1. Describe successful organizational culture. (10 marks)
Q2. Explain Matrix structure & its stages. (10 marks)
Q3. Explain characteristics features of leadership. (10 marks)
Q4. Describe types of reinforcement in detail. (10 marks)
Q5. Explain theory of “Hierarchy of Needs” (10 marks)
Q6. Describe the styles of leadership. (10 marks)
Q7. Describe functions of performance management. (10 marks)
Q8. Principle of reinforcement &explain its strategies. (10 marks)


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Advertising
Answer the following question.
Q1. Which factors influencing organizational features? (10 marks)
Q2. Discuss about audience perception of advertising process. (10 marks)
Q3. What is the role of advertising in marketing mix? (10 marks)
Q4. What is the purpose of FERA companies? (10 marks)
Q5. Explain about other promotional media in short. (10 marks)
Q6. Which type of features must have an effective advertisement? (10 marks)
Q7. Explain about AIDA model. (10 marks)
Q8. Definitions of advertising. (10 marks)

Business Communication
Answer the following question.
Q1. What does good business behavior includes (10 marks)
Q2. Give the rules of Introducing others (10 marks)
Q3. Give Do’s for a GD (10 marks)
Q4. What is active listening? (10 marks)
Q5. Why do listening barriers succeed? (10 marks)
Q6. What is reading Efficiency? List the factors affecting it (10 marks)
Q7. State the advantages of written Communication. (10 marks)
Q8. What are the Functions of Communication? (10 marks)

Business Ethics
Answer the following question.
Q1. What are attributes of profession. (10 marks)
Q2. Give song of eighteen values. (10 marks)
Q3. What is code of conduct for citizens. (10 marks)
Q4. Give benefits of consumer education. (10 marks)
Q5. What are unethical practices? (10 marks)
Q6. What is cultural ethos? (10 marks)
Q7. Discuss philosophy and religion. (10 marks)
Q8. Give need for consumer education. (10 marks)

Consumer Behaviour
Answer the following question.
Q1. Briefly describe the changing trends in consumer behaviour in Indian context (10 marks)
Q2. Discuss the role of reference groups for patronising a new magazine? (10 marks)
Q3. What is classical conditioning theory of learning? How does this theory apply to consumers? (10 marks)
Q4. What are approaches to activating problem recognition (10 marks)
Q5. Write a short note on consumer characteristics (10 marks)
Q6. Discuss self concept theory (10 marks)
Q7. Give consumer attitudes towards the product (10 marks)
Q8. Give attributes of alternative. (10 marks)

Corporate Law
Answer the following question.
Q1. What are the kinds of bailments? (10 marks)
Q2. Discuss Wagering Agreements . (10 marks)
Q3. Classify public law and private law . (10 marks)
Q4. Ignorance of law is no excuse. (10 marks)
Q5. What is Business? Explain . (10 marks)
Q6. How to maintain liquid assets . (10 marks)
Q7. What are duties of Agent . (10 marks)
Q8. Define Bailment and explain. (10 marks)

Financial and Cost Accounting
Answer the following question.
Q1. Enumerate the steps involved in the installation of budgetary control system in an organization? (10
marks)
Q2. Which are the different ways by which the cost can be analysed? (10
marks)
Q3. Cost accounting has become an essential tool of management”. Comment and state the steps to be taken while
installing a costing system in a manufacturing concern.
(10
marks)
Q4. A good costing system is an involvable aid to management.” Discuss. (10
marks)
Q5. Cost accounting has become an essential tool of modern management”. comment. (10
marks)
Q6. What one the objectives of cost accounting? What are its advantages and limitations? (10
marks)
Q7. Cost accounting is better understood as a cost control and cost reduction exercise and not a more cost ascertainment
process”. Discuss.
(10
marks)
Q8. Differentiate between Management Accounting and Financial Accounting (10
marks)

General Management
Answer the following question.
Q1. What are four leadership styles? (10 marks)
Q2. Write a note on Job description (10 marks)
Q3. Write a note on job specification (10 marks)
Q4. Explain in detail Line organization (10 marks)
Q5. What are the types of strategies? (10 marks)
Q6. What are the internationalization stages? (10 marks)
Q7. What is the responsibility of business towards environment and protecting natural resources? (10 marks)
Q8. Define management. What are the characteristics of management? (10 marks)

Human Resource Management
Answer the following question.
Q1. Short note on Motivation Hygiene Theory. (10 marks)
Q2. Write a short note on performance management system & organizational strategy. (10 marks)
Q3. Importance of induction & placement. (10 marks)
Q4. What should be the nature of job information for job analysis? (10 marks)
Q5. Explain structure of HRD system with diagram. (10 marks)
Q6. Explain five distinct elements of Time Series Analysis. (10 marks)
Q7. List out five ‘schools’ of strategic management by Mintzberg. (10 marks)
Q8. Discuss guidelines for policy formulation. (10 marks)

International Business
Answer the following question.
Q1. What is International Business Risk ? (10 marks)
Q2. What is impact of FDI in India ? (10 marks)
Q3. Write Short note on ITO. (10 marks)
Q4. Which products are majority imports? (10 marks)
Q5. The trends & direction of India’s foreign trade. (10 marks)
Q6. List out the role of RBI. (10 marks)
Q7. What is international business environment? (10 marks)
Q8. What are the functions of WTO? (10 marks)

Marketing Management
Answer the following question.
Q1. Explain Types of advertising (10
marks)
Q2. Explain PR. (10
marks)
Q3. Explain PortFolio Analysis. (10
marks)
Q4. Explain Warehousing and Inventory Decisions. (10
marks)
Q5. Explain Significance of Branding. (10
marks)
Q6. Explain the terms Product Item and Product Line in the context of Product Mix. Why and how product mix is
changed?
(10
marks)
Q7. A New brand of a ‘Tyre –that-Never –punctures’ is to be launched in India by a multinational company with your
advice about concept – testing and test – marketing Justify your contention.
(10
marks)
Q8.
How will you alter the marketing mix –intensity & composition ,as a product is entering the maturity stage in the lifecycle?
How again the marketing mix will have to be modified ,when the same product ,later on, starts showing sales –
decline?
(10
marks)

Material Management
Answer the following question.
Q1. Explain procedure of international purchasing? (10 marks)
Q2. What are the approaches of price forecasting? (10 marks)
Q3. Write a short note on simplification? (10 marks)
Q4. Describe about special purchasing system? (10 marks)
Q5. Explain Delphi concept for futurology? (10 marks)
Q6. Write a short note on physical systems? (10 marks)
Q7. Write a short note on negotiation? (10 marks)
Q8. Define: Obsolete, Surplus & Scrap management? (10 marks)

Operations Management
Answer the following question.
Q1. What is continuous improvement (CI)? What are the major tools for this philosophy? (10
marks)
Q2. Regression and correlation are both termed “causal” methods of forecasting. Explain how they are similar in this
respect and also how they are different.
(10
marks)
Q3. Define the terms “Qualitative Methods”, “Trend Analysis Method (Time Series Method), and “Causal Forecast”.
Describe the uses of them.
(10
marks)
Q4. Suzan has a part-time “cottage-industry” producing seasonal plywood yard ornaments for resale at local craft fairs and
bazaars. She currently works a total of 4 hours per day to produce 10 ornaments.
(10
marks)
Q5. What is ISO-9000 Series Standards? List key quality awards. (10
marks)
Q6. Contrast the world class view with the traditional view in quality control. (10
marks)
Q7. What factors distinguish between production and service operations? (10
marks)
Q8.
Ahmet grows domatoes in his 100 by 100 meters garden. He then sells the crop at the local farmer’s market. Two
summers ago, he was able to produce and sell 1200 kgs of tomatoes. Last summer, he tried a new fertilizer that
promised a 20% increase in yield. He harvested 1350 kgs. Did the fertilizer live up to its promise?
(10
marks)

Organization Behavior
Answer the following question.
Q1. Describe basic assumption of OD. (10 marks)
Q2. Explain the uses of job analysis. (10 marks)
Q3. Describe importance of communications. (10 marks)
Q4. List out theories of leadership. (10 marks)
Q5. List out types of values. (10 marks)
Q6. Explain functions of attitude. (10 marks)
Q7. List out the basic research methods. (10 marks)
Q8. Define organizational behavior (OB) in detail. (10 marks)

Personnel Management
Answer the following question.
Q1. write a note on quality center? (10 marks)
Q2. what is the future of personnel function in india? (10 marks)
Q3. what is social audit? (10 marks)
Q4. what is profit ethic ? (10 marks)
Q5. How is communication filtered? (10 marks)
Q6. What is the basic selection model? (10 marks)
Q7. Explain the types of departments. (10 marks)
Q8. What are the traits of an effective manager? (10 marks)

Principles & Practice of management
Answer the following question.
Q1. Write about effective use of Grapevine . (10 marks)
Q2. Define Staffing. (10 marks)
Q3. Describe organizational excellence. (10 marks)
Q4. What are the techniques of co-ordination? (10 marks)
Q5. Discuss steps of planning. (10 marks)
Q6. Explain process of delegation. (10 marks)
Q7. Describe characteristics of delegation. (10 marks)
Q8. Describe any five essentials of good plan. (10 marks)

Suppy Chain Management
Answer the following question.
Q1. Write the Important of considerations? (10 marks)
Q2. States the issues in international supply chain management? (10 marks)
Q3. Write the short note on electronic commerce. (10 marks)
Q4. Distinguish centralized and decentralized systems. (10 marks)
Q5. Write a difficulties with the traditional beer game (10 marks)
Q6. Give top seven strategies in effective inventory reduction (10 marks)
Q7. How do you manage inventory in supply chain management (10 marks)
Q8. Describe the evolution of supply chain management (10 marks)


ISTM EXAM ANSWER SHEETS PROVIDED

ANSWER SHEETS PROVIDED. MOB OR WHATSAPP 91 9924764558 OR 9447965521 EMAIL: prasanththampi1975@gmail.com Website: www.casestudyandprojectreports.com

Business Communication

Answer the following question.

Q1. What is Communication policy? What are its Specifications (10 marks)

Q2. Write notes on Intended form ,Block form and Modified Block form (10 marks)

Q3. What are the dis-advantages of Oral Communication. (10 marks)

Q4. What are the advantages of Oral Communication ? (10 marks)

Q5. What are the techniques for writing Successful job application (10 marks)

Q6. Which are the areas where participants have to play an important role in a meeting (10 marks)

Q7. What are the Steps to a Successful Presentation? Explain (10 marks)

Q8. What are the factors influencing Organizational Communication. (10 marks)

Business Ethics answer sheet provided

Answer the following question.

Q1. Give importance of media in guiding citizens. (10 marks)

Q2. Give characteristic of quality leadership. (10 marks)

Q3. Write a note on Consumer Safety. (10 marks)

Q4. Give a note on Human culture. (10 marks)

Q5. Discuss unethical practices vis-à-vis cheating. (10 marks)

Q6. What are some ethical problems in business. (10 marks)

Q7. Write a note on human culture and civilization. (10 marks)

Q8. Discuss social justice according to gandhiji. (10 marks)

Corporate Law

Answer the following question.

Q1. Distinguish cheque and Bill of Exchange (10 marks)

Q2. How to resolve disputes . (10 marks)

Q3. State procedure of investigation of combination . (10 marks)

Q4. differentiate between offer and invitation to offer. (10 marks)

Q5. What are the circumstances in which a contract is not discharged on the ground of subsequent . (10 marks)

Q6. What are different segments constituting environment of business. (10 marks)

Q7. What is possession and retention of foreign currency. (10 marks)

Q8. What are powers of RBI to inspect authorized person . (10 marks)

Financial and Cost Accounting

Answer the following question.

Q1. What are the advantages of cost audit? (10

marks)

Q2. Define Budgetary Control and explain the pre-requisites for its successful introduction and implementation? (10

marks)

Q3. How cost accounting is superior over financial accounting? Explain the techniques of costing and their application

and suitability.

(10

marks)

Q4. What do you mean by installation of costing system? Explain the practical difficulties involved in installing such a

system in a manufacturing concern

(10

marks)

Q5. Cost accounting has become an essential tool of management. Mention the steps to be taken while installing cost

accounting system in a manufacturing concern.

(10

marks)

Q6. Define cost accounting and bring out the differences between cost accounts and Financial accounts. (10

marks)

Q7. Define “Costing”, “Cost” and “Cost Accountancy”. Distinguish between cost accounting and financial accounting (10

marks)

Q8. What is the different between cost accounting and management accounting? (10

marks)

General Management

Answer the following question.

Q1. What are the techniques of coordination? (10 marks)

Q2. Explain Change model (10 marks)

Q3. What are the prerequisites for effective Human resource planning? (10 marks)

Q4. What are the steps in planning process? (10 marks)

Q5. What are communication network? (10 marks)

Q6. What are the benefits of sound organization structure? (10 marks)

Q7. Write a note on WTO (10 marks)

Q8. What are the classification of managerial functions? (10 marks)

International Business

Answer the following question.

Q1. Explain the types of data collected during marketing research. (10 marks)

Q2. Explain the types of data collected during marketing research. (10 marks)

Q3. What political risks are associated with FDI ? (10 marks)

Q4. Explain entry strategy and entry analysis in international business. (10 marks)

Q5. Explain Methods for Setting the International Advertising Budget. (10 marks)

Q6. Write the difference between international trade and marketing. (10 marks)

Q7. Explain David Ricardo’s comparative advantage theory. (10 marks)

Q8. What are the benefits to customer/ vendors derived from IT projects by BPCL? (10 marks)

Marketing Management

Answer the following question.

Q1. Explain Co-branding (10

marks)

Q2. What is Inventory Management? (10

marks)

Q3. Explain Warehousing and Inventory Decisions. (10

marks)

Q4. Explain Significance of Branding. (10

marks)

Q5. Explain the terms Product Item and Product Line in the context of Product Mix. Why and how product mix is

changed?

(10

marks)

Q6. A New brand of a ‘Tyre –that-Never –punctures’ is to be launched in India by a multinational company with your

advice about concept – testing and test – marketing Justify your contention.

(10

marks)

Q7. Which are the factors that influence the pricing strategy of an organization operating in highly competitive

environment.

(10

marks)

Q8. What are the various types of Brand Extensions. Explain with necessary examples wherever required. (10

marks)

Operation Management

Answer the following question.

Q1. What do you see as the main problem with qualitative (judgmental) forecasts? Are they ever better than “objective”

methods.

(10

marks)

Q2. Magusa Metal Works produces cast bronze valves on an assembly line. On a recent day, 160 valves were produced

during an 8-hour shift. Calculate the productivity of the line.

(10

marks)

Q3. What factors distinguish between production and service operations? (10

marks)

Q4.

Ahmet grows domatoes in his 100 by 100 meters garden. He then sells the crop at the local farmer’s market. Two

summers ago, he was able to produce and sell 1200 kgs of tomatoes. Last summer, he tried a new fertilizer that

promised a 20% increase in yield. He harvested 1350 kgs. Did the fertilizer live up to its promise.

(10

marks)

Q5. List four basic operations strategies. (10

marks)

Q6. Describe briefly the steps to develop a forecasting system. (10

marks)

Q7. What is ISO-9000 Series Standards? List key quality awards. (10

marks)

Q8. Is there a difference between forecasting demand and forecasting sales. (10

marks)

Operations Management

Answer the following question.

Q1. What is ISO-9000 Series Standards? List key quality awards. (10 marks)

Q2. Describe total quality management (TQM). (10 marks)

Q3. What are the major components of a production system? Give two examples. (10 marks)

Q4. . What are the major decision areas in P/OM? (10 marks)

Q5. What factors distinguish between production and service operations? (10 marks)

Q6. Describe briefly the “Delphi Method”. (10 marks)

Q7. A Turkish manufacturing company operating a subsidiary in TRNC shows the following results: (10 marks)

Q8. “Expenditure’ incurred for advertising is wasteful. Its results are unpredictable”. Comment. (10 marks)

Organization Behavior

Answer the following question.

Q1. Describe successful organizational culture. (10 marks)

Q2. Explain Matrix structure & its stages. (10 marks)

Q3. Explain characteristics features of leadership. (10 marks)

Q4. Describe types of reinforcement in detail. (10 marks)

Q5. Explain theory of “Hierarchy of Needs” (10 marks)

Q6. Describe the styles of leadership. (10 marks)

Q7. Describe functions of performance management. (10 marks)

Q8. Principle of reinforcement &explain its strategies. (10 marks)

Personnel Management

Answer the following question.

Q1. what are some issues in wages and salary? (10

marks)

Q2. what is the history of personnel function in india? (10

marks)

Q3. explain QWL with respect to women? (10

marks)

Q4. Explain in detail Participation of workers in management bill 1990. (10

marks)

Q5. What purpose is served by personnel research? (10

marks)

Q6. What is the influence of network on organizational activity? (10

marks)

Q7. What is transfer? What is the difference between personal transfer and company initiated transfer? Why is there a

need of transfer policy?

(10

marks)

Q8. Some principles can enhance internalization of what is taught. Emulate the statement. (10

marks)

Principles & Practice of management

Answer the following question.

Q1. Write short notes on Principle of scalar Chain . (10 marks)

Q2. Write any two HR related controlling technique. (10 marks)

Q3. Give the meaning of social need. (10 marks)

Q4. Explain unity of direction. (10 marks)

Q5. Why leadership is different from manager ship? (10 marks)

Q6. Explain Hertzberg theory of motivation. (10 marks)

Q7. Explain disadvantages of functional organization. (10 marks)

Q8. Difference between organization climate & culture. (10 marks)

1 Total Quality Management

Answer the following question.

Q1. Describe how the golden rule does or does not influence each of the six concepts of TQM? (10 marks)

Q2. Describe two ways to determine a superior process? (10 marks)

Q3. Why are the product evaluation standards in the development stage? (10 marks)

Q4. What is the best way to improve market share for a product or service? (10 marks)

Q5. Why has e-Commerce grown so quickly? (10 marks)

Q6. Discuss the advantages of an empowered team? (10 marks)

Q7. Briefly describe the purpose of an ISO 9000 quality system? (10 marks)

Q8. What is the overall aim of the EMS Standard? (10 marks)