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Business Communication

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. Define Public Speaking & Determine the purpose of topic Selection
  2. What is media of mass Communication & Explain the modes of Communication
  3. Explain the methods of Oral Communication in Terms of
  4. a) Among Individuals b)Among Group
  5. List the different Electronic modes of Communication & Explain the mode of

Communication

  1. Explain 7 phases of negotiating tactics
  2. What is group discussion? How is it Evaluated? And what is the techniques of GD
  3. What are the techniques for writing Successful job application
  4. Explain the relationship of non-verbal message with verbal message?

 

 

Business Ethics

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. Write short note on value education & consumerism

 

  1. Give SWOT analysis in Indian scenario.

 

  1. Explain need for a check on quackery.

 

  1. Give measures to control pollution

 

  1. Discuss unethical practices vis-à-vis cheating.

 

  1. Give benefits of ISO 9000 quality systems & Give importance and use of ISO 9000 standard.

 

  1. Discuss seven points of mahatma Gandhi & Discuss social justice according to gandhiji.

 

  1. Give characteristic of quality leadership.

 

Business Strategy

 

Answer the following question.

Q1. Define Corporate Culture. (10

marks)

Q2. Define Joint Ventures. (10

marks)

Q3. Write a short note on value chain analysis. (10

marks)

Q4. What are the criticisms of the five forces model? (10

marks)

Q5. What is Global strategy? (10

marks)

Q6. Discuss career planning & development. (10

marks)

Q7. Discuss Horizontal Integration. (10

marks)

Q8. Write a detail note on Strategic Evaluation and Control process in FMCG Sector. (10

marks)

 

Corporate Law

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. What are the functions of controller?
  2. Distinguish cheque and bill of exchange.
  3. Discuss power to impose lesser penalty.
  4. State the miscellaneous provisions as regards charges.
  5. How to convert public company in to a private company?
  6. How to employ a controller and other officers?
  7. What are the liability of members?
  8. Differentiate between Management Accounting and Financial Accounting.

 

 

Financial & Cost Accounting

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. What are the objectives of cost accounting and what is the relation with

Management accounting department?

  1. Define costing. Discuss briefly the objectives and advantages of costing.
  2. Differentiate between idle cost and standard cost?
  3. Explain the significance of cost accounting in a manufacturing company.
  4. Which ratios will help in determining the long term solvency of a

business and how?

  1. Differentiate between Management Accounting and Financial

Accounting.

  1. Discuss the limitations of financial accounting and explain the

importance of cost accounting.

  1. How cost accounting is superior over financial accounting? Explain the

techniques of costing and their application and suitability.

 

 

 

 

Financial Management

 

Answer the following question.

Q1. Determination of capital structure of a company is influenced by a number of factors’ explain six such

factors.

(10

marks)

Q2. What is meant by Financial Planning? (10

marks)

Q3. How risk and expected return is compared in two distributions? (10

marks)

Q4. 22. A stock is expected to pay a dividend of Rs.0.75 at the end of the year. The required rate of return

is ks = 10.5%, and the expected constant growth rate is g = 6.4%. What is the stock’s current price?

(10

marks)

Q5. Briefly explain what call provision is and in which case companies use this option. (10

marks)

Q6. What is the financial management function? (10

marks)

Q7. What is the definition of management fraud? (10

marks)

Q8. Why we use WACC? (10

marks)

 

 

FIRE & SAFETY MANAGEMENT

  1. List out key safety measures for power tools.
  2. Write a short note on safety performance measurement.
  3. Explain about measure, audit & evaluate effectiveness of hazard controls & hazard

control programs.

  1. What is a chemical hazard?
  2. Safety performance review & evaluation of monitoring by industry.
  3. What is the application of the work-permit system?
  4. List out any five precautions in storing gas cylinders.
  5. What are the safety precautions of EOT crane/ Goliath crane/ Jib crane?

 

 

 

General Management

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. What are the methods of gathering job information?
  2. What are the direction of communication?
  3. What are the characteristics of the integrating leadership style?
  4. Explain quality control
  5. Explain some of the management games
  6. What are the methods of performance appraisal?
  7. What is the significance of HRM?
  8. What are the models of effectiveness?

 

Human Resource Management

Answer the following question.

Q1. State the importance of HRIS? (10

marks)

Q2. Explain in brief the Forecasting manpower requirements? (10

marks)

Q3. What are the steps in training and development process? (10

marks)

Q4. What is Management By Objectives (MBO)? (10

marks)

Q5. Discuss the various methods of Performance Evaluation? (10

marks)

Q6. Explain the recruitment process? (10

marks)

Q7. What is Job Enrichment? (10

marks)

Q8. Explain the Cultural Nature of GHRM? (10

marks)

 

 

International Business

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. List out agencies/funds noticed by government of India for the purpose of

deemed export benefits.

  1. What is the problem of International Liquidity? In what manner this

problem has been solved by IMF?

  1. What are the different dimensions of economic environment? What are the

steps taken by government to improve FDI?

  1. What are the benefits to customer/ vendors derived from IT projects by

BPCL?

  1. What are duty payables of soft bonded IT unit (S-BIT)
  2. Short note on free trade & warehousing zones (FTWZ)
  3. Explain exports of goods services in foreign exchange management act-

1999.

  1. What do you understand by fundamental disequilibrium in the balance of

payments? What remedies do you suggest to correct it?

 

 

 

 

Management Control Systems

Answer the following question.

Q1. Explain the various components of control systems. (10

marks)

Q2. Write a short note on Operating Budget (10

marks)

Q3. Write a short note on Core Competency (10

marks)

Q4. Write a short note on Strategic Business unit (10

marks)

Q5. Application of MCS in Public Sector. (10

marks)

Q6. Explain Management Audit. (10

marks)

Q7. Discuss mission and time span. (10

marks)

Q8. What is R & D programme. (10

marks)

 

 

Marketing Finance Management

 

Answer the following question.

Q1. What are the drawbacks of foreign capital inflow? (10

marks)

Q2. Define the different types of scheme’s floated by mutual fund’s briefly. (10

marks)

Q3. Analyze the trend in different call rates in India. (10

marks)

Q4. Comment on the following statements on Public Deposits are addition to savings.? (10

marks)

Q5. Write a brief note on discounting service and its importance in money market (10

marks)

Q6. Give a brief note on different types of options and highlight the various services Provided by them. (10

marks)

Q7. What are the drawbacks of foreign capital inflow? (10

marks)

Q8. Comment on the following statements on Public Deposits are short term substitute for Money.? (10

marks)

 

Marketing Management

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks

  1. Give the Classification of Products and state Product Line Decisions?
  2. What are various ways to classify the service market?
  3. Define marketing channel. And explain various types of marketing channels?
  4. What are problems and constraints in Rural Marketing?
  5. What is market segmentation and Basis of Market Segmentation?
  6. How marketing Research and Distribution Management is done in Rural Markets?
  7. State the Market Segmentation process and criteria for effective market Segmentation?
  8. What is Matrix Organization and what are advantages and disadvantages?

 

Page 1 Out of 1

AEREN FOUNDATION’S Maharashtra Govt. Reg. No.: F-11724

NAME :

(NAME TO APPEAR ON THE CERTIFICATE)

Operation Management

Page 1 Out of 1

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks

  1. Kleen Karpet cleaned 65 rugs in April, consuming the following resources:

Labour: 520 hours at 13 MU/hour

Solvent: 110 litres at 5 MU/litre

Machine Rental: 20 days at 50 MU/day

What is the labour productivity?

What is the multifactor productivity?

  1. The Cool-Tech Co. produces various types of fans. In May, the company produced 1728

window fans at a standard price of 40 MU. The Co. has 12 direct labour employees

whose compensation (including wages and fringe benefits) amounts to 21 MU/hour.

During May, window fans were produced on 9 working days 9of 8 hours each), and

other products were produced on other days.

Determine the productivity of the window fans.

In June, the Cool-Tech Co. produced 1 730 fans in 10 working days. What is the

percentage in labour productivity of windows from May?

  1. List the types of quality costs.
  2. What factors distinguish between production and service operations?
  3. Ahmet grows domatoes in his 100 by 100 meters garden. He then sells the crop at the

local farmer’s market. Two summers ago, he was able to produce and sell 1200 kgs of

tomatoes. Last summer, he tried a new fertilizer that promised a 20% increase in yield.

He harvested 1350 kgs. Did the fertilizer live up to its promise

  1. Turkish manufacturing company operating a subsidiary in TRNC shows the following

results:

TURKEY TRNC

Sales (in units) 100.000 20.000

Labour (hours) 20.000 15.000

Raw materials (in MU) 20.000 2.000

Capital Equipment (hrs) 60.000 5.000

Calculate single factor productivity figures of labour and capital for the parent and subsidiary.

Do the results seem misleading?

Now compute multi-factor labour and capital productivity figures. Are the results better?

Finally, calculate raw material productivity figures. Explain why these figures might be greater

in TRNC.

Page 1 Out of 1

  1. Magusa Metal Works produces cast bronze valves on an assembly line. On a recent day,

160 valves were produced during an 8-hour shift. Calculate the productivity of the line

  1. What do you see as the main problem with qualitative (judgmental) forecasts? Are they

ever better than “objective” methods

 

 

 

 

 

 

 

Operations Management

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. What is continuous improvement (CI)? What are the major tools for this philosophy?

 

  1. What is the logic of Taguchi methods?

 

  1. Describe briefly the steps to develop a forecasting system.

 

  1. Regression and correlation are both termed “causal” methods of forecasting. Explain how they are similar in this respect and also how they are different.

 

  1. Define the terms “Qualitative Methods”, “Trend Analysis Method (Time Series Method), and “Causal Forecast”. Describe the uses of them.

 

  1. What do you see as the main problem with qualitative (judgmental) forecasts? Are they ever better than “objective” methods?

 

  1. Describe total quality management (TQM).

 

  1. Explain the process of collaborative planning? How is available to promise involved?

 

Organizational Behavior

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. Discuss about the contemporary organizational challenges in Indian industrial

scenario

  1. What are the “Big Five” personality traits? Which one seems to have the biggest

impact on performance? How would the knowledge of the Big Five help you in

your job as manger?

  1. Describe and critique ways in which organization’s typically evaluate an ‘intervention’; what would

you suggest they do to improve their evaluation design and methods?

  1. What type of barriers prevent people from changing their attitudes? How can

attitudes be changed?

  1. Can temporary workers develop relational contracts with the host organizaton? Provide an informed

and constructively critical social psychological justification for your answer.

  1. Is the term ‘psychological contract’ more useful as an explanatory construct or as a framework for

understanding and managing the employment relationship? Defend your answer on theoretical,

empirical and practical grounds.

  1. Using theories from the organizational psychology literature, explore how a leader can best ensure

their team achieves its goals.

  1. Describe and explain the difference between culture and climate in both

theoretical and practical terms? Use ‘safety management’ as your context for this

discussion

 

Personnel Management

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. Define Performance appraisal. How is the data of

employee collected for evaluation?

  1. What is the process of personnel research?
  2. What are the problems in performance appraisal?
  3. What are the channels of communication?
  4. How is audit report prepared? Give example
  5. What is the responsibilty of corporate towards community

and government?

  1. What is the future of personnel function in india?
  2. What is promotion? What are the bases of promotion?

 

Personnel Management

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. Define Performance appraisal. How is the data of

employee collected for evaluation?

  1. What is the process of personnel research?
  2. What are the problems in performance appraisal?
  3. What are the channels of communication?
  4. How is audit report prepared? Give example
  5. What is the responsibilty of corporate towards community

and government?

  1. What is the future of personnel function in india?
  2. What is promotion? What are the bases of promotion?

 

Principle & Practice of Management

Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

  1. Explain disadvantages of functional organization.
  2. Describe characteristics of an organization.
  3. Factors affecting span of control.
  4. Distinguish between delegation & decentralization.
  5. How many types of critical standard in management control?
  6. What are the advantages and disadvantages of democratic style?
  7. Write short note on Staffing as function of management&

Managerial skills

  1. What is planning? & explain its element.

 

Quantitative Methods

Case Studies

Multi Criteria Decision Making (20

Marks)

MCDA. (multi criteria decision analysis) is considered to be one of the fastest growing research operations in the la

several years. The researcher focus towards MCDA led to development of many different approaches and ways in t

field. There are two types of procedures: theoretical assumptions and decision addressed type. This difference throw

challenges to the prcedure of choosing the most ideal method for the decision making problem. Most of the time, t

initial approach towards applying MCDA in the real world problems relates to the set up of simple understanding Of t

context and recognizing the problem of decision. This step includes the ones• who make decisions and other importa

participants who make important contributions for the MCDA procedure by sharing their knowledge. The common insig

of the decision framework is received by knowing the goals of the decision making body and recognizing not only tho

people who make decisions but also those who face the decision. • Dooley (2009) says that the first three steps take

more time in the process of MCDA, particularly because of their qualitative features. Assigning of comparative significa

weights to the selected criteria is the next step: These weights can be ascertained directly, for example ranking, swin

trade off; or indirectly, for example- centrality, regression and interactive. Later, the DM has to give individual score

considering his or her views, to each of the recognized options according to the criteria which seem vital. These scor

show the decision of DM . related to spreading of each substitute to every performance standard. The information whi

is attained is maintained distinctively into performance template, which is also as consequence matrix, options matrix,

just decision table. The next process includes abstract of the information consisting of the performance matrix in t

form of multi criteria scores, for every possible plan. Mostly, this is attained by combining the individual scores of mat

so that total valuation of .each substitute which allows more comparison. The groups of substitute ranked on the basis

all these scores. Finally, the procedure can include a warm evaluation of the outcome to amendments in the scores

criteria, to conclude the sturdiness of the result of MCDA. At the end, the analysis and trade offs included in t

respective choices are given to and conferred with the DM. In many cases, the ultimate decision that DM takes, does n

match with the highest level of alternative, as they are more focused towards the process of knowing the effect of ea

and every factor in ranking of choices than in the exactness of the ranking. Also, it should be observed that t

generalizations are not used to of the outcome given by the process of MCDA, and they only appropriate for the group

choices which were assessed.

Answer the following question.

Q1.

What role does MCDA play in decision making? (Hint: MCDA is considered to be one of the fastest

growing research operations, these scores show the decision of DM related to spreading of each

substitute to every performance standard)

Q2. What does MCDA stand for? (Hint: multi criteria decision analysis)

CASE STUDY (20

Marks)

The cost of fuel in running of an engine is proportional to the square of the speed and is Rs 48 per hour for speed of

kilometers per hour. Other expenses amount to Rs 300 per hour. What is the most economical speed?

Answer the following question.

Q1. What is most economical speed?

Q2. What is a chi-square test?

Q3. What is sampling and what are its uses.

Q4. Is there any alternative formula to find the value of Chi-square?

A Network Rail (20

Marks)

The railways play an important role in the economy and infrastructure of Britain. Not very many people travelled back

the 1920 as compared to present time, in spite of 50% reduction in raif routes as compared to the 1960s. Rail is al

used for transporting goods around Britain. Rail proves to be• more eco-friendly and safest means of transportation

compa;ed to other vehicles so, not surprisingly, the number of people commuting have gone 40% more since the pa

ten years. By 2034, this figure can go up. The work of network rail has to look after the tracks, bridges and tunnels whi

comprises of the British rail network. The railway infrastructure is made up of signals and level crossings. It has to lo

after the 20,000 mile long track and 40,000 bridges and tunnels. Britain’s 18 main rail stations, from Edinburg Waverl

to London King’s Cross, are looked after by the Britain rail system. Ten years ago, when the network rail took up the

responsibilities, • it had to face some challenges. The rail neork was facing some problems. Trains were running late, t

costs were too high and there was shortage of assets in both the people and machinery. Due to these issues, peop

had less confidence in the rail network. Ever since then, rail network has aimed at sustaining operations to reduce t

expenses. There has been 28% reduction in expenses mainly because of conomy of scale. New tracks and machine

have been bought, and there has been 90% rise in the rail punctuality. Huge projects have been given on time a

towards th budget, as a result the confidence of the people has improved. Rail network has moved from ‘find and fix’

‘predict and prevent’ policy. This has proved to be more cost effective and competent and enabled in avoiding delay

obstruction for the people in their travel. The rail network invested approx. 12 billion pounds between 2009 and 201

towards the rail network. Britain has the fastest developing network in whole of Europe. By investing in people, the r

network is investing in the future to. .B ritain has the largest working personnel of 35,000 workers. It has people worki

in various positions, like, engineers for maintenance and signaling to project managers. Each area offers an opportun

to work. They also consist oi HR (human resources), IT (information technology), and finance and customer servic

Network Rail needs to employ and keep capable engineers in order to get the work done. Presently, its engineers a

doing some oi the most stimulating projects in Europe. The projects include HS2, which is the new super spted rail li

between the north and south Britain, and the project of London Crossrail. Some oi the biggest and busiest rail statio

are being upgraded, like, London King’s Cross and Birmingham New Street. The main focus of the HR of Network Rail

to recruit various personnel. This not only deepens the culture of business but it also makes sure that it can reach eve

talent. It offers training for every applicant, whether he is a school drop-out or a graduate, whether male or female,

continued flow of appropriate talent is ensured to keep its long term project going. The company abo gives ma

opportunities to its workers to receive recognized qualifications, such as an exclusive programme in post graduatio

sponsoring the Master’s Degree in project management and trainee.

Answer the following question.

Q1.

What were the initial problems that Network Rail of Britain face? (Hint: It has to look after the 20,000

mile long track and 40,000 bridges and tunnels. Trains were running late, the costs were too high and

there was shortage of assets in both the people and machinery)

Q2. What is the new super speed rail link between the north and south Britain called? (Hint: HS2)

CASE STUDY (20

Marks)

The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb

selected at random, what is the probability it will have a mean life less than 2000 hours?

Answer the following question.

Q1. Calculate the probability.

Q2. In what situation does one need probability theory?

Q3. Define the concept of sample space, sample points and events in context of probability theory.

Q4. What is the difference between objective and subjective probability?

 

 

 

Retail Management

Answer the following question.

Q1. Explain about quick ratio (10

marks)

Q2. How to covert good customers into best customers? (10

marks)

Q3. What is corporate social responsibility? (10

marks)

Q4. Differentiate between centralization versus decentralization. (10

marks)

Q5. Introduce about forecasting fashion merchandise categories. (10

marks)

Q6. Write a note on Indian Retail Industry and retailing in Other Countries? (10

marks)

Q7. How can a FMCG company delivering Value through Retail Formats? (10

marks)

Q8. Which channel has the lowest cost? (10

marks)

 

Retail Management

 

Answer the following question.

Q1. Write a short note on customer relationship management programs. (10

marks)

Q2. How to define strategic relationships? (10

marks)

Q3. Which information should contain by database? (10

marks)

Q4. When commercial bribery occurs (10

marks)

Q5. Explain about competitive parity method. (10

marks)

Q6. Explain about social & economic significance of retailing. (10

marks)

Q7. Introduce about forecasting fashion merchandise categories. (10

marks)

Q8. Discuss about buying national brand merchandise. (10

marks)

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RESEARCH METHODOLOGY ISBM

RESEARCH METHODOLOGY ISBM

EXAM QUESTION ANSWERS PROVIDED

CONTACT:

DR. PRASANTH BE BBA MBA PH.D. MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com

Research Methodology
Answer the following question.
Q1. Discuss Interview as a technique of data collection. (10
marks)
Q2. Compare the steps of a qualitative & quantitative research. (10
marks)
Q3. Why is questionnaire still widely used in spite of its limitations? Mention some important points to be
kept in mind while constructing a questionnaire.
(10
marks)
Q4. Explain ‘Data Reduction’ and ‘Data Display’ in Qualitative Research (10
marks)
Q5. For the cost function y = 500x – 40×2 + 3×3 for x units, find the average cost, marginal cost and
marginal average cost.
(10
marks)
Q6. The monthly income of two persons are in the ratio 4:5 and their monthy expenditures are in the ratio
7:9. If each saves rs. 50 per montrh, find their monthly incomes.
(10
marks)
Q7. Discuss the purpose of ‘Research Design’. (10
marks)
Q8. The monthly income of two persons are in the ratio 4:5 and their monthy expenditures are in the ratio
7:9. If each saves rs. 50 per montrh, find their monthly incomes.
(10
marks)


QUANTITATIVE TECHNIQUES ISBM

QUANTITATIVE TECHNIQUES ISBM

ISBM EXAM ANSWER SHEETS PROVIDED

CONTACT:

DR. PRASANTH BE BBA MBA PH.D. MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com

 

Quantitative Techniques
Case Studies
Case (20
Marks)
Since 9/11•terrorism has cased threat attacks which have drawn the attention of political and media world. The US h
to launch. a ‘war on terror’ and applied a range of counteract terrorism safety measures towards aviation, pub
transportation, ports, borders, public Hermie places, etc. While these steps may show cheap course of act!on
government and security services, it is quite expensive. According to the calculations done by Mueller and Stewa
(2011), the expenditure of US homeland and security has gone over 1.1 trillion dollars, which includes federal, state a
domestic government, and private sector, and also the cost of opportunity. The Iraq an Afghanistan wars have added 1
trillion dollars to this expenditure. The expenditure of federal, state and local US government on home ground secur
has been estimated to 75 billion dollars more than the last levels of 2001. It is seen that US is not the only country to
in these high level of expenses, even though no other country can match its per capita or GDP expenditure. F
example, increased expenditure• on homeland security in UK, Canada and Australia is nearly one half to one quarter
US expenditure per capita or GDP. Nevertheless, in 2009, the government spent nearly 141.6 billion dollars each ye
on homeland security. This figure is expected to reach about 300 billion dollars by 2016. After 9/11, the main objecti
has been to prevent or alleviate any harm or casualty as a result of terrorism. The main issue is, if this expenditure
counteracting terrorism been invest.ed in a way that has increased the cost of security of the public efficiently or no
Hence, the commission report of 9/11, among other issues, was called upon • the US government to execute safe
measures which show evaluation of risks and effectiveness of expenditure. Nevertheless, while the US needs t
evaluate expenditure benefits for government regulations, such evaluation seems co have not been done for homela
security in general, or for the DHS (department of homeland security). One of the causes could be that DHS is not ab
to take up such evaluation. The NRC (national research council) committee of the National Academics of Science
Engineering and Medicine, made a request through S Congress to evaluate the functions of DHS, which was working
the project for almost 2 years, came up with some surprising result-. Besides e’•aluation of natural disasters, t
committee ‘did not find any DHS risk analysis capabilities and methods that are yet adequate for supporting DH
decision making.’ Due to which, very less confidence could be had in most of the risk evaluation done by DHS. T
committee said that “it is not yet clear that DHS is on a I ! trajectory for development of methods and capability that
sufficient to ensure reliable risk analyses”. usually the government and their rigid agencies shoo a neutral behav
towards their decision making. Stewart says that “the standard criterion for deciding whether a government; programm
can be justified on economic principles is net present value – the discounted monetized value of expected net benef
(i.e., benefits minus costs)” and that “expected values (an unbiased estimate) is the appropriate estimate for use” (UM
1992).
Answer the following question.
Q1.
What are the reasons that show that DHS is incapable in evaluating the risks of national security?
(Hint: while the US needs to evaluate expenditure benefits for government regulations, such evaluation
seem to have not been done for homeland security in general, DHS is not able to take up such
evaluation.)
Q2. The government spent nearly 141.6 billion dollars each year on (Hint: homeland security)
CASE STUDY
(20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb
selected at random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?
Case (20
Marks)
Restaurants can avoid losing customers because of long waiting queues. Some restaurants have chairs to he
customers sit and wait, which they put on the safe side, and remove the chairs as time goes on. Nevertheless, putti
waiting chair is not the only/’ solution when the customers would go back and prefer-going to another place, there ls
need to improve the service time-. The restaurant management needs to understand the situation in a better w
through numerical model. A data was taken from a restaurant in Jakarta. Little’s Theorem and M/Ml queuing model w
used to get the ration of arrival, service, utilization, waiting time and likelihood of probable customers. At Sushi Tei, t
customers’ arrival rate during the busiest time of the day is 2.22 customers/minute (cpm), while the service is 2.24 cp
The average number of customers is 1.22 and that of utilization period is 0.991. The study of queuing or waiting lines
called the Queuing Theory. The evaluation taken after using the Queuing Theory includes – expected waiting time in lin
average time in the system, length of the line, anticipated number of customers being served at one time, possibility
customers that cringe, and the possibility of the system in some states, like unoccupied or occupied. This data w
taken after the interviewing the restaurant manager of Sushi Tei, and the data collected through the observations at t
restaurant. The rate of visiting customers was taken from the restaurant. The restaurant used to keep a record of
everyday routine work. The manager of the restaurant was interviewed to find about the capacity of the restaura
number of waiters and waitresses working there, and also the number of cooks. It was observed that the M/M
operation was best suited for the queuing model of the restaurant. This shows , that the time of arrival and service a
distributed proportionately. The system .of the restaurant contained only one server. It was observed that, though the
were a number of waitresses in the restaurant, only one cook was there to serve all the customers. According to t
analysis done on the functioning of the restaurant, on an average each customer would spend 55 minutes, the length
the queue is approx. 36 customers, and the waiting time rs approx;. 15 i ! minutes on average. It is seen that the waiti
time is not different from the theoretical waiting time. it is assumed that the possible customers will begin to withdraw o
seeing more than 10 people ahead of them in the queue. It is also observed that, on average, the customer can on
tolerate 40 people in the queue. Since the capacity of the restaurant is for 120 customers when fully occupied, t
possibility of 10 customers in a queue can be calculated as against 130 in the system, i.e., 120 occupants in t
restaurant and 10 or more waiting in the queue. A simulation model will be developed for the restaurant. Through th
simulation, the analytical model results can be attained. Also, the simulation model will help in adding more difficulty
the model can reflect the exact operation of the restaurant more personally.
Answer the following question.
Q1.
What are the reasons that show that DHS is incapable in evaluating the risks of national security?
(Hint: while the CS needs to evaluate expenditure benefits• for government regulations, such
evaluation seem to have not been done for homeland security in general, DHS is not able to take up
such evaluation.)
Q2. The government spent nearly 141.6 billion dollars each year on Hint: homeland security)
CASE STUDY (20
Marks)
Mr Sehwag invests Rs 2000 every year with a company, which pays interest at 10% p.a. He allows his deposit
accumulate at C.I. Find the amount to the credit of the person at the end of 5th year.
Answer the following question.
Q1. What is the Time Value of Money concept.
Q2. What do you mean by present value of money?
Q3. What is the Future Value of money.
Q4. What the amount to be credited at the end of 5th year.
Print Question with PDF


ISBM DMS EXAM MARCH 2020 ANSWERS

ISBM DMS EXAM MARCH 2020 ANSWERS

PROVIDING ALL ISBM EXAM ANSWER SHEETS

CONTACT:

DR. PRASANTH BE BBA MBA PH.D. MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com

Business Environment
Answer the following question.
Q1. What are the benefits of deemed exports? (10
marks)
Q2. Write a note on Warehousing in India . (10
marks)
Q3. Discuss Eighth five year plan. (10
marks)
Q4. What is licensing? (10
marks)
Q5. Discuss patents. (10
marks)
Q6. What is QRs? (10
marks)
Q7. Discuss the Third plan (1961-66) (10
marks)
Q8. What is economic growth? (10
marks)

ISBM Doctorate in Management Studies (DMS)
Subject : Business Management
Answer the following question.
Q1. Discuss legal restriction on sole trade (10
marks)
Q2. What is planning background (10
marks)
Q3. Explain integration of plans (10
marks)
Q4. Explain Budgets (10
marks)
Q5. Explain standing plans and single –use-plans (10
marks)
Q6. Explain location (10
marks)
Q7. Compare administration versus management (10
marks)
Q8. Explain the rise of management as a profession. (10
marks)

 
Course : Doctorate in Management Studies (DMS)
Subject : Business Planning and Policy
Answer the following question.
Q1. What is the need for CSR? (10
marks)
Q2. What are the responsibilities of business? (10
marks)
Q3. How does the internet add value? (10
marks)
Q4. What are the types of mergers? (10
marks)
Q5. Explain SPACE matrix (10
marks)
Q6. Explain ANSOFF’s Product grid. (10
marks)
Q7. What are the strategy development processes? (10
marks)
Q8. What are teh advantages and limitations of strategic management model? (10
marks)
Course : Doctorate in Management Studies (DMS)
Subject : Corporate Law
Answer the following question.
Q1. Classify Mercantile or commercial agents (10
marks)
Q2. What are the circumstances in which a contract is not discharged on the ground of subsequent (10
marks)
Q3. Discuss Wagering Agreements (10
marks)
Q4. What are the sources of Indian law ( (10
marks)
Q5. Classify criminal law and private law (10
marks)
Q6. Distinguish sale of goods and work & labour (10
marks)
Q7. What are the duties of a bailor. (10
marks)
Q8. Give meaning and effect of unilateral mistake (10
marks)

Financial Management
Answer the following question.
Q1. Who owns a credit union? Explain. (10
marks)
Q2. What is the basic goal of a business? (10
marks)
Q3. Explain briefly five factors determining the amount of fixed capital. (10
marks)
Q4. Define current assets and Give four examples (10
marks)
Q5. Why company prefer debt on equity to raise funds (10
marks)
Q6. Differentiate the real assets and securities. (10
marks)
Q7.
Suppose you approach a bank for getting loan. And the bank offers to lend you Rs.1, 000,000 and you
sign a bond paper. The bank asks you to issue a bond in their favor on the following terms required by
the bank: Par Value = Rs 1, 000,000,
(10
marks)
Q8. Strategies to protect firm from exchange rate risk. (10
marks)

Course : Doctorate in Management Studies (DMS)
Subject : International Business
Answer the following question.
Q1. What is Bill of Lading ? (10
marks)
Q2. What do you mean by UNCITRAL ? (10
marks)
Q3. How do you define international business ? (10
marks)
Q4. Write Short note on IBRD. (10
marks)
Q5. Explain international economic law. (10
marks)
Q6. Discuss about cottage sector & handicrafts in EXIM measures. (10
marks)
Q7. Explain five features of globalization. (10
marks)
Q8. Write a detailed note on foreign direct investment. (10
marks)

Course : Doctorate in Management Studies (DMS)
Subject : Marketing Management
Answer the following question.
Q1. Explain e-marketing. (10
marks)
Q2. Explain Personal selling. (10
marks)
Q3. Explain On-Line marketing. (10
marks)
Q4. What are new trends in Packaging? (10
marks)
Q5. Explain Sales Promotion Techniques. (10
marks)
Q6. Explain Test Marketing. (10
marks)
Q7. Give the steps in launching a new product. Also give various methods of test marketing a new Product. (10
marks)
Q8. Define pricing Describe various factors influencing the pricing decisions. (10
marks)

Course : Doctorate in Management Studies (DMS)
Subject : Quantitative Techniques
Case Studies
Case (20
Marks)
Since 9/11•terrorism has cased threat attacks which have drawn the attention of political and media world. The US h
to launch. a ‘war on terror’ and applied a range of counteract terrorism safety measures towards aviation, pub
transportation, ports, borders, public Hermie places, etc. While these steps may show cheap course of act!on
government and security services, it is quite expensive. According to the calculations done by Mueller and Stewa
(2011), the expenditure of US homeland and security has gone over 1.1 trillion dollars, which includes federal, state a
domestic government, and private sector, and also the cost of opportunity. The Iraq an Afghanistan wars have added 1
trillion dollars to this expenditure. The expenditure of federal, state and local US government on home ground secur
has been estimated to 75 billion dollars more than the last levels of 2001. It is seen that US is not the only country to
in these high level of expenses, even though no other country can match its per capita or GDP expenditure. F
example, increased expenditure• on homeland security in UK, Canada and Australia is nearly one half to one quarter
US expenditure per capita or GDP. Nevertheless, in 2009, the government spent nearly 141.6 billion dollars each ye
on homeland security. This figure is expected to reach about 300 billion dollars by 2016. After 9/11, the main objecti
has been to prevent or alleviate any harm or casualty as a result of terrorism. The main issue is, if this expenditure
counteracting terrorism been invest.ed in a way that has increased the cost of security of the public efficiently or no
Hence, the commission report of 9/11, among other issues, was called upon • the US government to execute safe
measures which show evaluation of risks and effectiveness of expenditure. Nevertheless, while the US needs t
evaluate expenditure benefits for government regulations, such evaluation seems co have not been done for homela
security in general, or for the DHS (department of homeland security). One of the causes could be that DHS is not ab
to take up such evaluation. The NRC (national research council) committee of the National Academics of Science
Engineering and Medicine, made a request through S Congress to evaluate the functions of DHS, which was working
the project for almost 2 years, came up with some surprising result-. Besides e’•aluation of natural disasters, t
committee ‘did not find any DHS risk analysis capabilities and methods that are yet adequate for supporting DH
decision making.’ Due to which, very less confidence could be had in most of the risk evaluation done by DHS. T
committee said that “it is not yet clear that DHS is on a I ! trajectory for development of methods and capability that
sufficient to ensure reliable risk analyses”. usually the government and their rigid agencies shoo a neutral behav
towards their decision making. Stewart says that “the standard criterion for deciding whether a government; programm
can be justified on economic principles is net present value – the discounted monetized value of expected net benef
(i.e., benefits minus costs)” and that “expected values (an unbiased estimate) is the appropriate estimate for use” (UM
1992).
Answer the following question.
Q1.
What are the reasons that show that DHS is incapable in evaluating the risks of national security?
(Hint: while the US needs to evaluate expenditure benefits for government regulations, such evaluation
seem to have not been done for homeland security in general, DHS is not able to take up such
evaluation.)
Q2. The government spent nearly 141.6 billion dollars each year on (Hint: homeland security)
CASE STUDY
(20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb
selected at random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?
Case (20
Marks)
Restaurants can avoid losing customers because of long waiting queues. Some restaurants have chairs to he
customers sit and wait, which they put on the safe side, and remove the chairs as time goes on. Nevertheless, putti
waiting chair is not the only/’ solution when the customers would go back and prefer-going to another place, there ls
need to improve the service time-. The restaurant management needs to understand the situation in a better w
through numerical model. A data was taken from a restaurant in Jakarta. Little’s Theorem and M/Ml queuing model w
used to get the ration of arrival, service, utilization, waiting time and likelihood of probable customers. At Sushi Tei, t
customers’ arrival rate during the busiest time of the day is 2.22 customers/minute (cpm), while the service is 2.24 cp
The average number of customers is 1.22 and that of utilization period is 0.991. The study of queuing or waiting lines
called the Queuing Theory. The evaluation taken after using the Queuing Theory includes – expected waiting time in lin
average time in the system, length of the line, anticipated number of customers being served at one time, possibility
customers that cringe, and the possibility of the system in some states, like unoccupied or occupied. This data w
taken after the interviewing the restaurant manager of Sushi Tei, and the data collected through the observations at t
restaurant. The rate of visiting customers was taken from the restaurant. The restaurant used to keep a record of
everyday routine work. The manager of the restaurant was interviewed to find about the capacity of the restaura
number of waiters and waitresses working there, and also the number of cooks. It was observed that the M/M
operation was best suited for the queuing model of the restaurant. This shows , that the time of arrival and service a
distributed proportionately. The system .of the restaurant contained only one server. It was observed that, though the
were a number of waitresses in the restaurant, only one cook was there to serve all the customers. According to t
analysis done on the functioning of the restaurant, on an average each customer would spend 55 minutes, the length
the queue is approx. 36 customers, and the waiting time rs approx;. 15 i ! minutes on average. It is seen that the waiti
time is not different from the theoretical waiting time. it is assumed that the possible customers will begin to withdraw o
seeing more than 10 people ahead of them in the queue. It is also observed that, on average, the customer can on
tolerate 40 people in the queue. Since the capacity of the restaurant is for 120 customers when fully occupied, t
possibility of 10 customers in a queue can be calculated as against 130 in the system, i.e., 120 occupants in t
restaurant and 10 or more waiting in the queue. A simulation model will be developed for the restaurant. Through th
simulation, the analytical model results can be attained. Also, the simulation model will help in adding more difficulty
the model can reflect the exact operation of the restaurant more personally.
Answer the following question.
Q1.
What are the reasons that show that DHS is incapable in evaluating the risks of national security?
(Hint: while the CS needs to evaluate expenditure benefits• for government regulations, such
evaluation seem to have not been done for homeland security in general, DHS is not able to take up
such evaluation.)
Q2. The government spent nearly 141.6 billion dollars each year on Hint: homeland security)
CASE STUDY (20
Marks)
Mr Sehwag invests Rs 2000 every year with a company, which pays interest at 10% p.a. He allows his deposit
accumulate at C.I. Find the amount to the credit of the person at the end of 5th year.
Answer the following question.
Q1. What is the Time Value of Money concept.
Q2. What do you mean by present value of money?
Q3. What is the Future Value of money.
Q4. What the amount to be credited at the end of 5th year.

Course : Doctorate in Management Studies (DMS)
Subject : Research Methodology
Answer the following question.
Q1. Discuss Interview as a technique of data collection. (10
marks)
Q2. Compare the steps of a qualitative & quantitative research. (10
marks)
Q3. Why is questionnaire still widely used in spite of its limitations? Mention some important points to be
kept in mind while constructing a questionnaire.
(10
marks)
Q4. Explain ‘Data Reduction’ and ‘Data Display’ in Qualitative Research (10
marks)
Q5. For the cost function y = 500x – 40×2 + 3×3 for x units, find the average cost, marginal cost and
marginal average cost.
(10
marks)
Q6. The monthly income of two persons are in the ratio 4:5 and their monthy expenditures are in the ratio
7:9. If each saves rs. 50 per montrh, find their monthly incomes.
(10
marks)
Q7. Discuss the purpose of ‘Research Design’. (10
marks)
Q8. The monthly income of two persons are in the ratio 4:5 and their monthy expenditures are in the ratio
7:9. If each saves rs. 50 per montrh, find their monthly incomes.
(10
marks)

Subject : Total Quality Management
Answer the following question.
Q1. Describe how the golden rule does or does not influence each of the six concepts of TQM? (10
marks)
Q2. Describe two ways to determine a superior process? (10
marks)
Q3. Where do we use measurement system? (10
marks)
Q4. Write a short note on “The 7 habits of highly effective people”. (10
marks)
Q5. Explain different categories of quality cost. (10
marks)
Q6. Explain about cybercrime. (10
marks)
Q7. Write a short note on QFD process. (10
marks)
Q8. Explain about signal to noise ratio. (10
marks)


ISBM GMS EXAM QUESTION AND ANSWER 2020

ISBM GMS EXAM QUESTION AND ANSWER SHEETS 2020

FOR ALL ISBM EXAM ANSWER SHEETS

CONTACT;

DR. PRASANTH BE BBA MBA PH.D. MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com

 

Business Communication

Answer the following question.

Q1. What does good business behavior includes

ANSWER

Good business behaviour includes

Respect:

As an entrepreneur building a business, you need to respect yourself and surround yourself with people you can respect. Remember, strong respect doesn’t mean you can fly on auto-pilot. While you can assume your people will do their job as well as they can, they do need coaching, training and direction, but respect and trust make it easier for you to avoid micro-managing them.

Do not hire or do business with people you don’t respect, or who don’t respect you. These are the types of people who ultimately don’t respect their colleagues, customers, vendors, or themselves. When existing relationships weaken, take action. Do your best to rebuild mutual respect, but it can no longer be rebuilt, let the person go.

Honor:

Good people are a fundamental part of good ethics. They are also great ambassadors for doing things right. Give special attention to strong performers and people who exemplify the spirit of your organization. Most companies recognize top achievers and producers. Go beyond quotas and sales figures. Point out, and show your gratitude to the people who exhibit exemplary behavior, and who have made sacrifices on your behalf. These are people who have helped you be successful, and you need to acknowledge and honor their contributions publicly, as well as privately.

Integrity:

hen it comes to integrity, it is impossible to avoid sounding preachy or parental. Do not lie, steal, or cheat. Make your word your bond and always stand by your word. When you are wrong, own up to it and make good on the deal. Treat others as you’d want to be treated.

Do not hire or retain people who do not have integrity. Other employees, customers and vendors will not trust them. That lack of trust is like a virus; eventually they will not trust you either.

Make sure no one is selling the company’s values short to make a quick buck. After all, making a bad deal to meet a quota or target is not only unethical, it’s often unprofitable in the end.

Customer focus:

A company is nothing if it does not have customers. More to the point, if a company does not produce what people want and will pay for, there is no point to that company. A focus on your customers reinforces the responsibility you have to the market. Your decisions affect your people, your investors, your partners and ultimately, your customers. Serving all of these people is part of your ethical responsibility. Selling your customers short not only risks compromising your ethics, it also risks the long-term health of your company.

Results-oriented:

You wouldn’t be an entrepreneur if you weren’t focused on results already, but ethics factor into results too. Don’t aim for results at any cost. Work on achieving your results within your company values. Results should be attained in the context of developing something that customers want, and producing and delivering it at a price that is fair to all the parties involved.

Good managers clearly identify the results they expect, then support their employees and help them achieve those results. They provide feedback on performance in an effort to help the employee achieve their potential, and the results the company needs for success. In a good company (and an ethical company), results are more than just numbers. They are benchmarks and lessons for the future as well as goals for the present.

Risk-taking:

So far, you might be feeling that ethical companies are timid and mousy, scared of doing the wrong thing. That is simply not true. Organizations that thrive, prosper and grow do so by taking risks. They do not stick to the safe path. Great companies innovate, they think “out of the box”, and they try new things. They re-invent themselves and they reward the risk-takers. As long as you stick to your philosophical guns, risk-taking poses no threat to your ethics.

Great companies attract employees who are willing to take risks, and they encourage, support and reward them for taking calculated risks. When the risks pay off, they share the rewards with those who produced. When the risks do not pay off, they take the time to analyze what went wrong, and learn what to do better next time.

Think about this; Who would you rather be surrounded by when you are taking risks: people who you trust and respect, or the sharks and snakes?

 

Passion: 

Great organizations are comprised of people who have a passion for what they are doing. These are people who are working for you for the thrill and challenge, not merely putting in time to collect a pay-check. They are excited, driven, and believe that their work and efforts can make a difference.

Without the passion burning within them, people put in a minimal effort, getting paid and going home. These people are role models to others: why work so hard when you can come in late and leave early?

People can demonstrate their excitement in many ways, so be aware that extra effort on a project or working on the weekend shows passion as much as enthusiastic cheerleading.

Persistence:

People in awesome organizations have the will to persist. They will keep working even when results are not what they hoped, or when customers refuse to buy. Their persistence is tied to their passion for what they are doing and a belief that this group of people, this company, has the best chance of “making it” of any company they could join. And so, they work harder, They continue to take risks. They behave with honor and integrity. They keep their focus on the customer’s needs and wants. And, they are not satisfied until they achieve the goals and results that are expected.

You, as the leader, need to put a lot of time and effort into hiring people who share these values. Talk to your team about the importance of these values to the strategy, plans and decisions made. You need to clearly draw the line which separates “what’s allowed” from “what’s not allowed” in the company. And, when someone steps over the line, the leader needs to tell them they stepped over. Depending on the person (and the incident), give them another chance and get them to change their behavior, or let them go. Taking no action is unacceptable.

Sticking to your beliefs might be the ultimate representation of good ethics. And not surprisingly, it doesn’t just make good sense from an ethical standpoint, but it makes great business sense.

 

 

 

 

 

Q2. Explain 7 phases of negotiating tactics

ANSWER

1- Be prepared. When you are going to visit and begin negotiations with a seller or a buyer, you will want to be informed about the property and the area. Do your homework. The more information you have about the property and the area, the more tools you will have for negotiating. How many foreclosures are in the area? Is there any new construction in the area? What are the school districts like? The crime rate? Know any item necessary to discount value from a seller or add value to a buyer.

2- Have open dialogue. You will want to make your case and you will want to listen to theirs as well. Active listening is the most important part of this step. Listen for consistency in their story to find out if your have the real pain point or motivation. As in the example above, if price appears to be the issue but the seller mentions the inconvenience of managing the property from 90 minutes away, then addressing his pain point will probably lead to a discount in price.

3- Watch for non verbal clues when negotiating. The following are some clues as to whether or not the seller or the buyer is losing interest in what you are discussing:

  1. Watch the direction of their feet. If the feet is pointing towards the door, you are losing them. If the feet are pointed towards you, you have their interest.
  2. Closed palms, crossed legs, or folded arms can indicate a closed person, or someone who is suspicious or not buying what you are saying.
  3. A hand to the back of the neck or a finger in the collar could also signal that the person is losing interest in what you are saying.
  4. An object in someone’s mouth, such as a pen or paperclip, means that the person isn’t being ‘nourished’ by what you are saying and requires more information.
  5. Lack of eye contact or lint picking or flicking of the fingers can be a sign of boredom or lack of interest as well.

The following are non verbal cues that the person has interest in what you are saying

  1. Nodding their head indicates agreement and understanding
    b. Leaning forward while you are speaking shows a good connection is being made and there is interest in what you are saying
    c. Open gestures can indicate that the other person is interested and you should proceed, such as open palms, leaning back in a chair with arms open (not crossed), and nodding
    d. Touching can be a sign of acceptance
    e. Head tilts can mean interest as well.

4- Argue- state your case and expose the other party’s case. Many times this argument will be over the value of the property, the amount of repairs, or the length of time needed for the transaction to occur. When ‘arguing’ it is important to stay objective. Do not take business personal, and do not allow emotions to get in the way.

5- Signal- indicates your readiness to work together.

Find whatever common ground you have with the other person and build on it. In the probate example, the common ground is that both parties would like the property acquisition to happen quickly. If there is agreement on this principle, what sacrifices will each party be willing to make in order to make this transaction occur? Remember, whether buying or selling, if you are not able to get the price you want, then get the terms that you want. The seller dropping the price 20% is a sacrifice. The cost of me acquiring cash at a higher rate within 7 days plus taking the property in ‘as-is’ condition is a sacrifice. But if both parties are willing to make sacrifices then a successful transaction can occur.

6- Package the deal.

Put all the elements of the deal together. Make sure that both parties understand the deal and are in agreement. The more thorough you are in this step, the less chance of a last minute back-out by the other party.

7- Finalize the deal. Document all of the agreements.

Again, not every negotiation will end up with a successful transaction, but if you take the time to follow these simple steps, you will put yourself in the best position to use your knowledge base and skills in order to offer the best possible strategy to create a win-win scenario for you and your customer.

 

Q3. Discuss consumerism.

ANSWER

Consumerism as a social and economic order and ideology encourages the acquisition of goods and services in ever-increasing amounts. Early criticisms of consumerism occur in 1899 in the works of Thorstein Veblen. Veblen’s subject of examination, the newly emergent middle class arising at the turn of the 20th century, came to fruition by the end of the 20th century through the process of globalization.

In the domain of politics, the term “consumerism” has also been used to refer to something quite different called the consumerists’ movement, consumer protection or consumer activism, which seeks to protect and inform consumers by requiring such practices as honest packaging and advertising, product guarantees, and improved safety standards. In this sense it is a political movement or a set of policies aimed at regulating the products, services, methods, and standards of manufacturers, sellers, and advertisers in the interests of the consumer.

In the domain of economics, “consumerism” refers to economic policies placing emphasis on consumption. In an abstract sense, it is the consideration that the free choice of consumers should strongly orient the choice by manufacturers of what is produced and how, and therefore orient the economic organization of a society (compare producerism, especially in the British sense of the term). In this sense, consumerism expresses the idea not of “one man, one voice”, but of “one dollar, one voice”, which may or may not reflect the contribution of people to society.

 

Corporate Law

Answer the following question.

Q4.. State the Rights of partners.

ANSWER

Sections 9  & 10 of the Act lay down the basic duties of every partner and the said duties are not subject to any contract to the contrary. Therefore, partners are bound to carry on the business of the firm to the greatest common advantage, to be just and faithful to each other and to render accounts and full information of all things affecting the firm to any partner or his legal representative and every partner is bound to indemnify the firm for any loss caused to it by fraud in the conduct of the business of the firm.

Subject to this the mutual rights and duties of partners may be decided by contract between the partners, either express or implied.

Subject to any contract to the contrary such duties and rights of each partner are provided in sections 12 and 13 of the Partnership Act.

They are

·         every partner has a right to take part in the conduct of the business,

·         every partner is bound to attend diligently to his duties in the conduct of business.

·         any difference arising as to ordinary matters connected with the business may be decided by a majority of partners and no change in the nature of the business shall be made without the consent of all the partners,

·         every partner has a right to have access to and to inspect and copy any books of the firm

·         a partner is not entitled to receive remuneration for taking part in the conduct of the business,

·         the partners are entitled to share equally in the profits earned and shall contribute equally to the losses sustained by the firm,

·         where the partner is entitled to interest on the capital subscribed by him, such interest shall be payable only out of the profits a partnership making, for the purpose of the business, any payment or advance beyond the amount of capital he has agreed to subscribe, is entitled to Interest thereon at the rate of 6% per annum.

·         the firm shall indemnify a partner in respect of payments made and liabilities incurred by him,

1.     in the ordinary and proper course of conduct of the business and

2.     in doing such act in an emergency, for the purpose of protecting the firm from any loss, as would be done by a person of ordinary prudence, under similar circumstances, and

·         the partner shall indemnify the firm from any loss caused due to his wilful neglect in the conduct of the business of the firm.

These rights and duties will be implied in the partnership unless the partnership agreement provides to the contrary i.e. makes any variation in the said rights and duties.

Similarly, subject to a contract to the contrary, if a partner derives any profit for himself from any transaction of the firm or from the use of the property or business connection with the firm or the firm name he is liable to account for the profit and pay it to the firm, and if the partner carries a business of the same nature as and competing with that of the firm, he shall account for and pay to the firm all profits made by him in that business.

The property of a partnership firm will consist of all the assets, moveable and immoveable brought in by any or all the partners into the firm and also include the goodwill.

As to what is goodwill see Introductory Note to Ch. 3 Part III. It may be stated that relying upon the specific provision of  s. 22 of the English Partnership Act, 1890, the Supreme Court has held that all property of a partnership firm, whether moveable or immoveable is moveable property. and therefore, on retirement of any partner or dissolution of partnership the division of even immoveable property among the partners does not amount to transfer of property and the deed of retirement or dissolution does not require registration.

The Supreme Court has not considered the law of vesting and divesting of interest in an immoveable property. A property acquired by A by purchase or otherwise is vested in him and even if A brings that property into partnership and it is used for the partnership business, the property is not automatically divested from A and vested in A and his other partners.

Vesting and divesting can take effect only by act of parties or by operation of law, and, therefore, the property brought in by A cannot become vested in the other partners unless there is a regular transfer of the property by A to himself and other partners. And similarly if property vested in the partners is divided, among them, it amounts to transfer of one partner’s interest to the other, and such transfer is necessary to vest and divest the title from one to the other.

Even in English law, inspite of the provisions of Partnership Act above referred to, the conveyancing practice is to effect the transfer of property brought in or taken out of the partnership by a Deed of Conveyance.

 

Financial and Cost Accounting

Answer the following question.

Q5. Explain the role of Accountant in the present day Economy?

ANSWER

Most important role of accountancy are listed below.

  • Appraisal of investments

An economy is not able to grow or develop without investments being made. Investment appraisal is a process of evaluation. Factors to be considered include financial, as well as non-financial aspects of a possible investments. Accountants are able to perform this evaluation with minimum expenditure on resources.

  • Financial statements

Although the law requires business owners to prepare financial statements, documenting a business’ activities in relation to expenditure, such as investments, general cost etc, and income, the process of preparing such statements is usually handled by accountants. This in turn results in another role for accountants, namely that of auditing accounts. Auditing of accounts is necessary in order to give them legal credibility.

  • Saving Costs

Economies can only grow if costs are kept at a minimum. Accountants use their knowledge to supply management with the best ways of saving costs in terms of necessary acquisitions, investments and personnel costs.


OPERATIONS MANAGEMENT ANSWER

OPERATIONS MANAGEMENT ANSWER

OPERATIONS MANAGEMENT ISBM EXAM ANSWER

FOR ISBM EXAM ANSWER SHEETS CONTACT:

DR. PRASANTH BE BBA MBA PH.D. MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com

 

Operations Management
Case Studies
case study (20
Marks)
Auto Scoot Exports, an exporter of restored vintage scooters operated out of a plant in Jabalpur, India. Started in 200
2001 by Sameer P. Pareek (Sam) with financial support from his family, the company expanded the range of scooters
restored. Used Vespa and Lambretta scooters were with their owners/consumers across India even years after t
consumers had stopped using these. A fraction of these customers disposed of their scooters to scrap and junk deale
These disposed of scooters were procured from independent used scooter agents and scrap/junk agents active
localities in which the consumers lived. Every month, a few of these agents delivered batches of 2-3 used/discard
scooters to the Auto Scoot plant. The scooters were inspected, evaluated, and the decision of whether to buy them w
made at the plant by one of the skilled and experienced workmen. They evaluated the vehicles and decided on t
amount to be paid to the agent. By the year 2001, it had started exporting restored scooters of popular brands Lambret
GP 200, Lambretta Li 150, Vespa VBB, and Vespa VBC. By the year 2004, the company started restoring and exporti
vintage motorcycles of the Enfield and Yezdi brands. The restored scooters and motorcycles were exported to lifesty
two-wheeler markets of the USA, Canada, Australia, and New Zealand.
Answer the following question.
Q1. Give an overview of the case..
Q2. Apply the concept of process flowcharting.
Q3. Distinguish among the various types of processes.
Q4. Appreciate the difference between make-to-stock and make-to-order.
case study (20
Marks)
PepsiCo’s supply chain management had been based on the idea of collaboration and integration. The company to
several initiatives to have a more collaborated and integrated supply chain, which would become a source of competiti
advantage. PepsiCo used different distribution strategies to bring its products to market depending upon produ
characteristics, local trade practices, and customers’ needs. It delivered fragile and perishable products which were le
likely to be impulse purchases, from its manufacturing plant and warehouses to customer warehouses and retail store
PepsiCo used third party foodservices and vending distributors to distribute its snacks, foods, and beverage
restaurants, schools, stadiums, businesses, and other locations. In 2010, PepsiCo Beverage Company (PBC),
operating unit of PepsiCo Inc. (PepsiCo), the second largest food and beverage company in the world, received t
supply chain innovation award from the Council of Supply Chain Management Professionals (CSCMP). PepsiCo w
given this award for its innovative distribution strategy, the “Direct to Store Delivery model”, that reduced system-wid
inventory, eliminated warehouse space constraints, enhanced the potential for unlimited SKU growth, and delivere
warehouse cost savings. After showing spectacular growth in the 1990s and early2000s, PBC found it difficult
manage its distribution centers and warehouses. As of 2011, PepsiCo was continuing with its efforts in the direction
having a well-managed supply chain and of strengthening its relationship with all its supply chain partners. In Janua
2011, PepsiCo changed the distribution system of its Gatorade products from warehouse delivery to “Direct to store”
convenience stores through both company-owned independent bottlers in the US and Canada. The case looks at ho
the company tried to optimize cramped warehouses and how it revived its distribution strategy using automati
technology. The case also highlights the benefits of total supply chain transformation for PepsiCo.
Answer the following question.
Q1. Describe the supply chain process of PepsiCo.
Q2. Discuss PepsiCo’s innovative distribution strategy “Direct to Store Delivery model”.
Q3. Discuss PepsiCo’s collaborative supplier relationship.
Q4. Give an overview of the case.
case study (20
Marks)
HP Company, which had a portfolio of information technology products and services that addressed the needs
consumers and businesses, had won many accolades in the 21st century for its corporate environmental responsibili
The company had taken various environment-friendly initiatives in the areas of chemicals management in produ
design; reducing the carbon footprint of its operations; bringing innovations in energy-efficient solutions for its custome
establishing a vast network for recycling of various categories of products; and finally, making its supply chain active
participate in the company’s environmental sustainability commitment. HP offered a broad portfolio of energy efficie
personal computers (PCs) – desktops and notebooks, multi-function handheld devices, and all-in-one printers f
consumers and businesses. The environment-friendly features included reduced energy consumption, occupying le
space, and weighing less. However, as of 2008, HP was reported to be lagging behind a few leading companies
technology and consumer goods sectors) in its efforts toward mitigating climate change. Given its legacy of responsib
leadership in the industry with respect to environmental sustainability, HP should strive to gain the top slot in its efforts
mitigate the impact of climate change.
Answer the following question.
Q1. Explain environmental sustainability as a business opportunity.
Q2. Discuss the role of Political advocacy and involvement of external stakeholders in climate change
mitigation.
Q3. Discuss corporate governance/social responsibility to address climate change concerns.
case study (20
Marks)
The case discusses in detail the implementation of Six Sigma in the US-based Ford Motor Company. It discusses ho
Ford went about implementing the DMAIC (Define, Measure, Analyze, Improve and Control) cycle, an integral part of
Six Sigma initiative. Ford imparted various levels of Six Sigma training including Green Belts, Black Belts, Master Bla
Belts and Project Champions. Many problems faced and the benefits reaped by Ford while implementing Six Sigm
Ford was the first major automobile company in the world to adopt the Six Sigma initiative in a big way. Launched as
quality control initiative aimed at enhancing customer satisfaction, Six Sigma earned wide spread appreciation amo
employees and also brought in major financial benefits for Ford. Appreciating the significance of the initiative, Pauli
Burke, a Master Black Belt at Ford said, “I liked the philosophies of Six Sigma. I liked the disciplined approach to solvi
problems. I feel great fixing problems for customers and making the company stronger by improving quality. When t
employees are happy, they do better work. When they do better work, the customer wins. They’re getting a bett
vehicle, they save money and quality rises. The black belts trained by the company as part of the initiative we
groomed to take leadership positions in future. The journey towards Six Sigma quality at Ford began in late 1999, wh
Phong Vu (Vu), Director of Quality for Global Truck Business was looking for innovative approaches to improve t
quality of Ford’s vehicles. The answer was Six Sigma, a data driven statistical technique, invented by Motorola in t
1980s and implemented by companies like General Electric. Vu conducted research on leading companies which h
implemented Six Sigma to develop an understanding of its implementation process and its benefits. Vu then suggest
to Ford’s management that the Six Sigma quality improvement program be taken up. The suggestion was accepted a
the management decided to launch Six Sigma, with the dual objectives of enhancing vehicle quality and improvi
customer satisfaction levels. Accordingly, the initiative was called ‘Consumer-driven Six Sigma’. Ford found that in t
manufacture of a car, there existed about 20,000 opportunities for defects. Through Six Sigma, the company aimed
reducing the defect rate to just one defect for every 14.8 vehicles. Commenting on the motive for launching Six Sigm
Henry Wallace, Chief Financial Officer of Ford said, “We have a very strong desire to improve our level of custom
satisfaction and we found we were doing incrementally better and not moving the needle to the extent that we wante
So we looked for something that would really give us a quantum leap forward.”6 The implementation of Six Sigm
required both on-the-job and off-the-job training of employees. The Six Sigma projects had to pass through a standa
methodology known as the DMAIC (Define, Measure, Analyze, Improve and Control) cycle, which formed the integ
part of the project.
Answer the following question.
Q1. Explain the birth of six sigma.
Print Question with PDF


ISBM GMS EXAM QUESTION AND ANSWER

ISBM GMS EXAM QUESTION AND ANSWER

CONTACT

DR. PRASANTH BE BBA MBA PH.D. MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com

 

Business Communication
Answer the following question.
Q1. What does good business behavior includes (10
marks)
Q2. Explain 7 phases of negotiating tactics (10
marks)
Q3. Define & State nature of negotiation (10
marks)
Q4. How to organize the Speech (10
marks)
Q5. List the do’s & don’ts of effective listening (10
marks)
Q6. What is active listening? (10
marks)
Q7. Write notes on General Barriers (10
marks)
Q8. Write about effective use of Grapevine . (10
marks)

INDIAN SCHOOL OF BUSINESS MANAGEMENT AND
ADMINISTRATION
AN ISO 9001:2015 CERTIFIED INTERNATIONAL B-SCHOOL
Name : Venkatesh R Marks : 80
Course : Graduate Programme in Management Studies (GMS)
Subject : Business Ethics
Answer the following question.
Q1. Give song of eighteen values. (10
marks)
Q2. Discuss consumerism. (10
marks)
Q3. Give a note on Human culture. (10
marks)
Q4. What are unethical practices? (10
marks)
Q5. What is cultural ethos? (10
marks)
Q6. Give need for consumer education. (10
marks)
Q7. Discuss seven points of mahatma Gandhi. (10
marks)
Q8. Give benefits of ISO 9000 quality systems. (10
marks)

Corporate Law
Answer the following question.
Q1. State the Rights of partners. (10
marks)
Q2. Who can employ Agent . (10
marks)
Q3. Discuss contract. (10
marks)
Q4. What are important elements of law . (10
marks)
Q5. What is Business? Explain . (10
marks)
Q6. Discuss FDI . (10
marks)
Q7. Explain delivery . (10
marks)
Q8. Explain dissolution. (10
marks)

Financial and Cost Accounting
Answer the following question.
Q1. Explain the role of Accountant in the present day Economy? (10
marks)
Q2. Which are the different ways by which the cost can be analysed? (10
marks)
Q3. Cost accounting has become an essential tool of management”. Comment and state the steps to be
taken while installing a costing system in a manufacturing concern.
(10
marks)
Q4. A good costing system is an involvable aid to management.” Discuss. (10
marks)
Q5. What one the objectives of cost accounting? What are its advantages and limitations? (10
marks)
Q6. Define costing. Discuss briefly the objectives and advantages of costing. (10
marks)
Q7. Cost accounting is a system of foresight like pre-natal care, but financial accounting is just a
postmortem examination”. Critically examine this statement
(10
marks)
Q8. Differentiate between Management Accounting and Financial Accounting (10
marks)

General Management
Answer the following question.
Q1. What are the components of MIS? (10
marks)
Q2. Explain quality control (10
marks)
Q3. What are non budgetary control techniques? (10
marks)
Q4. What are four leadership styles? (10
marks)
Q5. Explain negotiating and counteracting games (10
marks)
Q6. What are the sources of recruit? (10
marks)
Q7. What are procedures? What are the characteristics, advantages and disadvantages of procedure? (10
marks)
Q8. What are the steps in planning process? (10
marks)

INFORMATION TECHNOLOGY
Answer the following question.
Q1. What is the role in SAP? (10
marks)
Q2. How are databases used in e-business? (10
marks)
Q3. How are reports different from queries? (10
marks)
Q4. Structure of MIS-Write short notes. (10
marks)
Q5. Explain Custom programming outsourcing. (10
marks)
Q6. Why is entrepreneurship important to economics? (10
marks)
Q7. What are the advantages and disadvantages of anonymity? (10
marks)
Q8. What is meant by the term drill down in an executive information system? (10
marks)

International Business
Answer the following question.
Q1. Why do you need Letter of Credit ? (10
marks)
Q2. What is IHRM ? (10
marks)
Q3. Explain Methods for Setting the International Advertising Budget. (10
marks)
Q4. What are International Promotional Tools and how does direct selling helps in it ? (10
marks)
Q5. Explain Export Procedures and Documentation in India ? (10
marks)
Q6. Discuss autonomous bodies of export promotions. (10
marks)
Q7. IT is an indicator of the maturity of market here financial express” comment. (10
marks)
Q8. Define inflation rate with example (10
marks)

 

Operations Management
Case Studies
case study (20
Marks)
Auto Scoot Exports, an exporter of restored vintage scooters operated out of a plant in Jabalpur, India. Started in 200
2001 by Sameer P. Pareek (Sam) with financial support from his family, the company expanded the range of scooters
restored. Used Vespa and Lambretta scooters were with their owners/consumers across India even years after t
consumers had stopped using these. A fraction of these customers disposed of their scooters to scrap and junk deale
These disposed of scooters were procured from independent used scooter agents and scrap/junk agents active
localities in which the consumers lived. Every month, a few of these agents delivered batches of 2-3 used/discard
scooters to the Auto Scoot plant. The scooters were inspected, evaluated, and the decision of whether to buy them w
made at the plant by one of the skilled and experienced workmen. They evaluated the vehicles and decided on t
amount to be paid to the agent. By the year 2001, it had started exporting restored scooters of popular brands Lambret
GP 200, Lambretta Li 150, Vespa VBB, and Vespa VBC. By the year 2004, the company started restoring and exporti
vintage motorcycles of the Enfield and Yezdi brands. The restored scooters and motorcycles were exported to lifesty
two-wheeler markets of the USA, Canada, Australia, and New Zealand.
Answer the following question.
Q1. Give an overview of the case..
Q2. Apply the concept of process flowcharting.
Q3. Distinguish among the various types of processes.
Q4. Appreciate the difference between make-to-stock and make-to-order.
case study (20
Marks)
PepsiCo’s supply chain management had been based on the idea of collaboration and integration. The company to
several initiatives to have a more collaborated and integrated supply chain, which would become a source of competiti
advantage. PepsiCo used different distribution strategies to bring its products to market depending upon produ
characteristics, local trade practices, and customers’ needs. It delivered fragile and perishable products which were le
likely to be impulse purchases, from its manufacturing plant and warehouses to customer warehouses and retail store
PepsiCo used third party foodservices and vending distributors to distribute its snacks, foods, and beverage
restaurants, schools, stadiums, businesses, and other locations. In 2010, PepsiCo Beverage Company (PBC),
operating unit of PepsiCo Inc. (PepsiCo), the second largest food and beverage company in the world, received t
supply chain innovation award from the Council of Supply Chain Management Professionals (CSCMP). PepsiCo w
given this award for its innovative distribution strategy, the “Direct to Store Delivery model”, that reduced system-wid
inventory, eliminated warehouse space constraints, enhanced the potential for unlimited SKU growth, and delivere
warehouse cost savings. After showing spectacular growth in the 1990s and early2000s, PBC found it difficult
manage its distribution centers and warehouses. As of 2011, PepsiCo was continuing with its efforts in the direction
having a well-managed supply chain and of strengthening its relationship with all its supply chain partners. In Janua
2011, PepsiCo changed the distribution system of its Gatorade products from warehouse delivery to “Direct to store”
convenience stores through both company-owned independent bottlers in the US and Canada. The case looks at ho
the company tried to optimize cramped warehouses and how it revived its distribution strategy using automati
technology. The case also highlights the benefits of total supply chain transformation for PepsiCo.
Answer the following question.
Q1. Describe the supply chain process of PepsiCo.
Q2. Discuss PepsiCo’s innovative distribution strategy “Direct to Store Delivery model”.
Q3. Discuss PepsiCo’s collaborative supplier relationship.
Q4. Give an overview of the case.
case study (20
Marks)
HP Company, which had a portfolio of information technology products and services that addressed the needs
consumers and businesses, had won many accolades in the 21st century for its corporate environmental responsibili
The company had taken various environment-friendly initiatives in the areas of chemicals management in produ
design; reducing the carbon footprint of its operations; bringing innovations in energy-efficient solutions for its custome
establishing a vast network for recycling of various categories of products; and finally, making its supply chain active
participate in the company’s environmental sustainability commitment. HP offered a broad portfolio of energy efficie
personal computers (PCs) – desktops and notebooks, multi-function handheld devices, and all-in-one printers f
consumers and businesses. The environment-friendly features included reduced energy consumption, occupying le
space, and weighing less. However, as of 2008, HP was reported to be lagging behind a few leading companies
technology and consumer goods sectors) in its efforts toward mitigating climate change. Given its legacy of responsib
leadership in the industry with respect to environmental sustainability, HP should strive to gain the top slot in its efforts
mitigate the impact of climate change.
Answer the following question.
Q1. Explain environmental sustainability as a business opportunity.
Q2. Discuss the role of Political advocacy and involvement of external stakeholders in climate change
mitigation.
Q3. Discuss corporate governance/social responsibility to address climate change concerns.
case study (20
Marks)
The case discusses in detail the implementation of Six Sigma in the US-based Ford Motor Company. It discusses ho
Ford went about implementing the DMAIC (Define, Measure, Analyze, Improve and Control) cycle, an integral part of
Six Sigma initiative. Ford imparted various levels of Six Sigma training including Green Belts, Black Belts, Master Bla
Belts and Project Champions. Many problems faced and the benefits reaped by Ford while implementing Six Sigm
Ford was the first major automobile company in the world to adopt the Six Sigma initiative in a big way. Launched as
quality control initiative aimed at enhancing customer satisfaction, Six Sigma earned wide spread appreciation amo
employees and also brought in major financial benefits for Ford. Appreciating the significance of the initiative, Pauli
Burke, a Master Black Belt at Ford said, “I liked the philosophies of Six Sigma. I liked the disciplined approach to solvi
problems. I feel great fixing problems for customers and making the company stronger by improving quality. When t
employees are happy, they do better work. When they do better work, the customer wins. They’re getting a bett
vehicle, they save money and quality rises. The black belts trained by the company as part of the initiative we
groomed to take leadership positions in future. The journey towards Six Sigma quality at Ford began in late 1999, wh
Phong Vu (Vu), Director of Quality for Global Truck Business was looking for innovative approaches to improve t
quality of Ford’s vehicles. The answer was Six Sigma, a data driven statistical technique, invented by Motorola in t
1980s and implemented by companies like General Electric. Vu conducted research on leading companies which h
implemented Six Sigma to develop an understanding of its implementation process and its benefits. Vu then suggest
to Ford’s management that the Six Sigma quality improvement program be taken up. The suggestion was accepted a
the management decided to launch Six Sigma, with the dual objectives of enhancing vehicle quality and improvi
customer satisfaction levels. Accordingly, the initiative was called ‘Consumer-driven Six Sigma’. Ford found that in t
manufacture of a car, there existed about 20,000 opportunities for defects. Through Six Sigma, the company aimed
reducing the defect rate to just one defect for every 14.8 vehicles. Commenting on the motive for launching Six Sigm
Henry Wallace, Chief Financial Officer of Ford said, “We have a very strong desire to improve our level of custom
satisfaction and we found we were doing incrementally better and not moving the needle to the extent that we wante
So we looked for something that would really give us a quantum leap forward.”6 The implementation of Six Sigm
required both on-the-job and off-the-job training of employees. The Six Sigma projects had to pass through a standa
methodology known as the DMAIC (Define, Measure, Analyze, Improve and Control) cycle, which formed the integ
part of the project.
Answer the following question.
Q1. Explain the birth of six sigma.


ISBM BMS EXAM FREQUENTLY ASKING QUESTION AND ANSWERS

ISBM BMS EXAM FREQUENTLY ASKING QUESTION AND ANSWERS

FOR FULL ANSWER SHEETS OF ISBM EXAMS CONTACT

DR. PRASANTH BE BBA MBA PH.D. MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com

Q1. What are the categories of Information in C.V

ANSWER

Categories of information in C V are

Contact Information:

Start at the top of the page leaving a one-inch top margin. Include:

  • Full name;
  • Complete address (both permanent and present if different);
  • Home phone number with area code, cell phone, if applicable, and work number only if appropriate to contact you there; and
  • Email address.

Make sure that the message on your answering machine and your email address are professional and appropriate for a potential employer.

Objective:

  • Gives your resume focus; tailor it to the position you are applying for.
  • Usually a single phrase expressing the specific type of employment you are seeking and/or the specific skills or abilities you want to use on the job.

Education/Training:

  • List in reverse chronological order with the highest degree or education first.
  • Include university/college/school name and location, degree, date of graduation (or expected graduation), major, related coursework and possibly G.P.A.
  • May also include honors, awards, scholarships, dissertation and thesis topics.
  • List licenses earned or training certificates received.

Experience:

  • Start with your most recent employment and work backward.
  • Includes full-time, part-time, seasonal, internships, co-op, or volunteer work.
  • Provide names and location of employers, dates of employment (month/year to month/year).
  • Describe your duties, responsibilities, and accomplishments using short, powerful phrases beginning with action verbs. Quantify and qualify data with specific details and statistics whenever possible………..

Q2. Is money a motivator?

ANSWER

Money can never be overlooked as a motivator. Money is often more than monetary value; it can also mean status or power, or other things.

In fact, it is said to be the ultimate motivator. I could agree more on this matter, for the following reasons;

First

money, like money, is likely to be more important to people. Money is an urgent means of achieving a minimum standard of living, although this minimum has a way of getting higher, as people become more affluent.

Second, it is probably quite true that in most kinds of businesses and other enterprises, money is used as a means of keeping an organization adequately staffed and not primarily as a motivator.

Enterprises usually make wages and salaries competitive within their industry and their geographic area to attract and hold people.

Third, money as a motivator tends to be dulled somewhat by the practice of making the salaries of the Various-managers’ in a company reasonably similar,

In other words,…….

 

Q3. What is the meaning of price

A value that will purchase a finite quantity, weight, or other measure of a good or service.
As the consideration given in exchange for transfer of ownership, price forms the essential basis of commercial transactions. It may be fixed by a contract, left to be determined by an agreed upon formula at a future date, or discovered or negotiated during the course of dealings between the parties involved.

In commerce, price is determined by what (1) a buyer is willing to pay, (2) a seller is willing to accept, and (3) the competition is allowing to be charged. With product, promotion, and place of marketing mix, it is one of the business variables over which organizations can exercise some degree of control……

 

Q4. Explain the different rules of journalizing the transaction with appropriate illustrations?

ANSWER

In the double entry book-keeping system, all the transactions are recorded in the dual aspects in which one aspect of the transaction is debited from one account whereas the other aspect is credited on another account involving the equal amount. The task of deciding whether the account heads are to be debited or credited is very important. The systematic record of all financial transactions in the journal book is called journal entry. The process of passing the journal entry in the books of the journal is called journalizing. The rules are also known as rules of debit and credit…………….

 

Q5. What are the components of MIS?

Components of MIS are:

  1. Internal records: The first component of MIS is ‘Internal Record’. Marketing managers get lots of information from the internal-records of the company. These records provide current information about sales, costs, inventories, cash flows and account receivable and payable. Many companies maintain their computerized internal records. Inside records help marketing managers to gain faster access to reliable information.

 

  1. Marketing intelligence:
    1. The second component of MIS is ‘Marketing Intelligence’. It collects information from external sources. It provides information about current marketing-environment and changing conditions in the market. This information can be easily gathered from external sources like; magazines, trade journals, commercial press, so on. This information cannot be collected from the Annual Reports of the Trade Association and Chambers of Commerce, Annual Report of Companies, etc. The salesmen’s report also contains information about market trends.
    2. The information which is collected from the external sources cannot be used directly. It must be first evaluated and arranged in a proper order. It can be then used by the marketing manager for taking decisions and making policies about marketing.
    3. So, marketing intelligence is an important component of MIS…………….CONTINUE

 

Q6. Why do you need Letter of Credit ?

ANSWER

A letter of Credit is the Buyer’s Banker’s promise to the Bank of the Seller / Exporter that the bank will honor the Invoice presented by the Exporter on due date and make payment, provided that the Seller/Exporter has complied with all the requirements and conditions set by the Importer in the said letter of credit or the Buyer’s Purchase Order and produced documentary evidence to prove compliance, along with the necessary shipment related documentation.

A Letter of Credit is always sent by the Buyer’s bank to the Seller’s Bank or any bank that is becomes an advising bank. Normally the Seller’s bank becomes an advising bank when a normal LC is received and it delivers or advises the buyer regarding the receipt of LC with no responsibility towards it. In case of a Confirmed LC, the Seller’s bank checks out the authentication of the LC from the Buyer’s bank and confirms to stand responsible for negotiating, collecting payment from the Buyer’s bank and making payment to the seller in line with the terms and conditions stipulated in the LC. By adding confirmation to the LC, the Seller’s bank too becomes equally responsible to make payment for the transaction under the LC…………………………………

Q7. Explain Co-branding

ANSWER

Co-branding is the practice of using multiple brand names together on a single product or service. The term can also refer to the display of multiple brand names or corporate logo s on a single Web site, so that people who visit the site see it as a joint enterprise. When effectively done, co-branding provides a way for companies to combine forces so that their marketing efforts work in synergy ………….

Q8. Describe total quality management (TQM).

ANSWER

Total Quality Management (TQM) is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization or may be in adherence to established standards, such as the International Organization for Standardization’s ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, including schools, highway maintenance, hotel management, and churches. As a current focus of e-business, TQM is based on quality management from the customer’s point of view.

Q9. Describe types of reinforcement in detail.

One of the many ways in which people learn is through operant conditioning. Operant conditioning simply means learning by reinforcement. There are a number of factors involved in reinforcing an individual’s behaviors, and by applying reinforcements, we can increase and/or decrease behaviors as well.

There are multiple types of reinforcement that can be used in operant conditioning. The two most common forms are known as positive reinforcement and negative reinforcement. It is important to note that, in this case, the words positive and negative do not mean good or bad. Instead, they mean you are adding (positive) or removing (negative) something in order to strengthen the desired behavior. Negative reinforcement is often confused with punishment; however, they are not the same………….

 

Q10. what is the trained in human issues in Indian industry?

ANSWER

Since 1990’s the economy has been characterised by intense global competition and rapid technological advance. Due to rapid changes in economy and constant restructuring activities taking place in organisations, this brings forth significant transformation in organisational structure and work practices. Due to these changes, there is a great demand for new job skills, greater level of workforce skills to match the changing organisational structures and job profiles. This level of changes would have a significant implication for training and development of the work force. Organisations must make a continuous effort to upgrade the size and skill competition of the work force. This is where the training and development aspect plays an important role…………….

 

 


QUANTITATIVE TECHNIQUES ISBM DMS EXAM ANSWER SHEET

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PROVIDED WHATSAPP OR CALL IN 91 9924764558 OR 91 9447965521

 

Quantitative Techniques
Case Studies
Case (20
Marks)
Since 9/11•terrorism has cased threat attacks which have drawn the attention of political and media world. The US h
to launch. a ‘war on terror’ and applied a range of counteract terrorism safety measures towards aviation, pub
transportation, ports, borders, public Hermie places, etc. While these steps may show cheap course of act!on
government and security services, it is quite expensive. According to the calculations done by Mueller and Stewa
(2011), the expenditure of US homeland and security has gone over 1.1 trillion dollars, which includes federal, state a
domestic government, and private sector, and also the cost of opportunity. The Iraq an Afghanistan wars have added 1
trillion dollars to this expenditure. The expenditure of federal, state and local US government on home ground secur
has been estimated to 75 billion dollars more than the last levels of 2001. It is seen that US is not the only country to
in these high level of expenses, even though no other country can match its per capita or GDP expenditure. F
example, increased expenditure• on homeland security in UK, Canada and Australia is nearly one half to one quarter
US expenditure per capita or GDP. Nevertheless, in 2009, the government spent nearly 141.6 billion dollars each ye
on homeland security. This figure is expected to reach about 300 billion dollars by 2016. After 9/11, the main objecti
has been to prevent or alleviate any harm or casualty as a result of terrorism. The main issue is, if this expenditure
counteracting terrorism been invest.ed in a way that has increased the cost of security of the public efficiently or no
Hence, the commission report of 9/11, among other issues, was called upon • the US government to execute safe
measures which show evaluation of risks and effectiveness of expenditure. Nevertheless, while the US needs t
evaluate expenditure benefits for government regulations, such evaluation seems co have not been done for homela
security in general, or for the DHS (department of homeland security). One of the causes could be that DHS is not ab
to take up such evaluation. The NRC (national research council) committee of the National Academics of Science
Engineering and Medicine, made a request through S Congress to evaluate the functions of DHS, which was working
the project for almost 2 years, came up with some surprising result-. Besides e’•aluation of natural disasters, t
committee ‘did not find any DHS risk analysis capabilities and methods that are yet adequate for supporting DH
decision making.’ Due to which, very less confidence could be had in most of the risk evaluation done by DHS. T
committee said that “it is not yet clear that DHS is on a I ! trajectory for development of methods and capability that
sufficient to ensure reliable risk analyses”. usually the government and their rigid agencies shoo a neutral behav
towards their decision making. Stewart says that “the standard criterion for deciding whether a government; programm
can be justified on economic principles is net present value – the discounted monetized value of expected net benef
(i.e., benefits minus costs)” and that “expected values (an unbiased estimate) is the appropriate estimate for use” (UM
1992).
Answer the following question.
Q1.
What are the reasons that show that DHS is incapable in evaluating the risks of national security?
(Hint: while the US needs to evaluate expenditure benefits for government regulations, such evaluation
seem to have not been done for homeland security in general, DHS is not able to take up such
evaluation.)

ANSWER

The National Academy of Sciences recommended that the Department of Homeland Security use methods of qualitative comparative risk assessment as part of its approach to strategic planning. To provide insight into how this can be done, this paper examines a set of ten homeland security risks– including natural disasters, terrorist events, and major accidents– in a systematic fashion. These hazards were described in terms of the annualized risk to the United States as a whole using open-source data and a standardized set of attributes. This assessment can be useful on its own, providing a baseline of knowledge about these homeland security risks and a source of data for subsequent risk management and comparative risk assessment studies. Additionally, this assessment can help identify what is known about the homeland security risk generally– the availability of data on homeland security risks and the uncertainty of the risks as they vary by hazard and attribute.

FOR DETAILED ANSWERS CONTACT US
Q2. The government spent nearly 141.6 billion dollars each year on (Hint: homeland security)
CASE STUDY
(20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb
selected at random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?
A monte Carlo Case Study (20
Marks)
Laura,’ a 57 year old unmarried woman, earns around 68,000 dollars per year with expenditure of 37,500 dollars. She
away 14,000 dollars each year and collected 330,000 dollars in her RRSP and TFSA, and also a rented apartment wor
250,000 dollars. She has a iixed pension given by her employer, although it is not indicated to price rise, and Is entitl
to get complete benefits of Canada Pension Plan and Old Age Security, for retirement. She did not have a ve
competent portfolio: one fourth of cash is there, and most of it was in contracted sector ETFs, single stocks a
business bonds. Due to wrong entry of ETFs in the account, unnecessary taxes were charged. Even befo
reconstructing Laura’s portfolio,”he had to make certain that it matched with.her financial aims. Laura’s main aim was
ascertain if she could retire before the age of 65, maybe as early as 60, therefore she had to know if her investmen
could produce enough flow of cash after she retires. Monte Carlo may show a top possibility of success with t
allotment of equity of 70% ot 80%. Through a risky questionnaire and art open interview, Justin Ill ‘ascertain that Lau
was the best person for a portfolio of 60% fixed income and 40% equities. Through Monte Carlo software, Justin enter
the current portfolio . size of Laura, her rate of savings, projected retirement expenditure, and other employer incom
and government pensions. If Laura feels that working till the age of 63 was unpleasant, she could go for the reproducti
again and with different estimation. Increasing her anticipated returns or bringing down the rate of inflation, is only
thought, therefore, she will have to make some stronger decisions: she will have to making some more savings, or bri
down her rate of planned expenses after retirement. Amazingly, by bringing up the allotment to fixed salary cou
increase her opportunity to succeed: in spite of th returns being lower than the equities, the volatility is also less, whi
lessens the risk of helpless decline in the early years. At last, Laura decided to work for 6 more years and plan h
retirement at the age of 63. After this, Justin decided to help her make a fresh ETF portfolio to match that goal: it w
finalized at 30% short term business bonds, 30% GICs, and the rest of it was divided among Canadian, L’S and glob
equities. Laura was able to make a notified decision through the Monte Carlo simulation, but this wasn’t the end of t
procedure. In two or three years time, she will have to visit the location again to see that she is still on the right path
her retirement goal, as many issues like, loss of job, a legacy, new connections, increase in the interest rates, all the
could bring a change in the main suppositions and she will have to redo her plans. The possibilities are different befo
the age of 63. For each added year that Laura works, her portfolio will addition instead of a decrease and this will lead
a thrilling difference: the success rate will rise up by 25% points if she continues to work till the age of 61 instead of 60.
Answer the following question.
Q1. How much was Laura earning at the age of 57? (Hint: 68,000 dollars per year)
CASE STUDY (20
Marks)
The price P per unit at which a company can sell all that it produces is given by the function P(x) = 300 — 4x. The co
function is c(x) = 500 + 28x where x is the number of units produced. Find x so that the profit is maximum.
Answer the following question.
Q1. Find the value of x.
Q2. In using regression analysis for making predictions what are the assumptions involved.
Q3. What is a simple linear regression model?
Q4. What is a scatter diagram method?

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Business Administration
Answer the following question.
Q1. Give advantages of soletradership (10
marks)

ANSWER

A soletradership is a business owned one person, who has full control of the business and how it is run. They also own all the assets of the business and any profit that it makes. In the same vein, they are also responsible for all the debts and liabilities the business accrues. A sole trader is expected to register as self employed with HM Revenue & Customs and will be required to submit an annual self assessment, but generally speaking their accounting requirements are less onerous than those of a limited company………………………………
Q2. Discuss forecast as planning premises (10
marks)

ANSWER

Planning is made for the future. Future is uncertain the management makes certain assumptions about the future. The assumptions are not to be based on hunch or guess work. It should be developed through scientific forecasting of future events.

The assumptions derived from forecasting and used in planning are called as planning premises. According to Koontz O’Donnell.

“Planning premises are the anticipated environment in which plans are expected to operate. They include assumptions or forecasts of the future and known conditions that will affect the course of plans such as prevailing policies and existing company plans that controls the basic nature of supporting plans.”…………….

Q3. Discuss pricing of the product (10
marks)

ANSWER

Price goes by various names-freight, fare, license fee, tuition fee, professional charge, rent, interest, etc. But price in an enterprise/business system is seldom so simple. By definition, price is the money that customers must pay for a product or service. In other words, price is an offer to sell for a certain amount of currency……………….

Q4. State and explain managerial responsibility (10
marks)
Q5. Discuss written and unwritten policies (10
marks)
Q6. Give the benefits of admitting a partner (10
marks)
Q7. Explain origin of business policies (10
marks)
Q8. Give departments of commercial office (10
marks)

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ISBM DOCTORATE IN MANAGEMENT STUDIES DMS EXAM SOLVED ANSWERS

ISBM DOCTORATE IN MANAGEMENT STUDIES DMS EXAM SOLVED ANSWERS WHATSAPP ME IN 9924764558
Subject : Business Administration
Answer the following question.
Q1. Give advantages of soletradership (10
marks)
Q2. Discuss forecast as planning premises (10
marks)
Q3. Discuss pricing of the product (10
marks)
Q4. State and explain managerial responsibility (10
marks)
Q5. Discuss written and unwritten policies (10
marks)
Q6. Give the benefits of admitting a partner (10
marks)
Q7. Explain origin of business policies (10
marks)
Q8. Give departments of commercial office (10
marks)

Business Environment
Answer the following question.
Q1. Discuss Seattle Ministerial conference. (10
marks)
Q2. What are the benefits of deemed exports? (10
marks)
Q3. What are the shortcomings of electricity sector? (10
marks)
Q4. Give reasons for slow growth under the plan . (10
marks)
Q5. What is licensing? (10
marks)
Q6. Discuss patents. (10
marks)
Q7. Discuss the Third plan (1961-66) (10
marks)
Q8. What are Category I Basins. (10
marks)

Business Management
Answer the following question.
Q1. What is economic equality? Explain (10
marks)
Q2. Explain Liason Men and coordination (10
marks)
Q3. Discuss coordination and cooperation (10
marks)
Q4. Discuss test of partnership (10
marks)
Q5. what are the characteristics of a partnership firm (10
marks)
Q6. Write a note on methods (10
marks)
Q7. Write a note on organizing (10
marks)
Q8. Discuss Management thought (10
marks)

Business Planning and Policy
Answer the following question.
Q1. What are the types of social audit? (10
marks)
Q2. What are the types of mergers? (10
marks)
Q3. What are the types of joint ventures? (10
marks)
Q4. Analyse the BCG matrix. (10
marks)
Q5. Explain ANSOFF’s Product grid. (10
marks)
Q6. Analyse industry life cycle (10
marks)
Q7. Explain strategic management model with the help of diagram (10
marks)
Q8. What is the difference between strategic management and operational management? (10
marks)

Corporate Law
Answer the following question.
Q1. What are the functions of Controller (10
marks)
Q2. What are the rights of agent (10
marks)
Q3. What are the kinds of bailments? (10
marks)
Q4. Explain gifting of Corporate veil (10
marks)
Q5. What are powers of the authorized person (10
marks)
Q6. What is FERA? (10
marks)
Q7. Discuss complaint (10
marks)
Q8. Explain concept of possession (10
marks)

Financial Management
Answer the following question.
Q1. What are the three major sections of the statement of cash flows? (10
marks)
Q2. How are financial trades made in an over the counter market? Discuss the role of a dealer in the OTC
market
(10
marks)
Q3. To avoid the problem of shortage and surplus of funds, what is required in Financial management?
Name the concept and explain four points of importance.
(10
marks)
Q4. When is financial leverage considered favorable? (10
marks)
Q5. State the difference between gross working capital and net working capital. (10
marks)
Q6. State the primary objective of Financial management (10
marks)
Q7. What are efficient portfolios? (10
marks)
Q8. What are Strike Price and Option Price? (10
marks)

Human Resource Management
Answer the following question.
Q1. Discus the role of advertisement in recruitment? (10
marks)
Q2. Define fringe benefits and state its importance? (10
marks)
Q3. State the importance of HRIS? (10
marks)
Q4. Who should conduct job analysis? (10
marks)
Q5. what are the main objectives of Collective Bargaining? (10
marks)
Q6. What do you understand by Career Development Program? (10
marks)
Q7. Discus 360 degree method of performance evaluation? (10
marks)
Q8. What is Performance Evaluation? (10
marks)

International Business
Answer the following question.
Q1. What do you mean by UNCITRAL ? (10
marks)
Q2. What is impact of FDI in India ? (10
marks)
Q3. What is Balance of Payment ? (10
marks)
Q4. How do you define international business ? (10
marks)
Q5. What are the different forces of globalisation ? (10
marks)
Q6. Explain international economic law. (10
marks)
Q7. Write a detailed note on foreign direct investment. (10
marks)
Q8. How the rupee value is determined in foreign exchange market? (10
marks)

Marketing Management
Answer the following question.
Q1. Explain e-marketing. (10
marks)
Q2. Explain PR. (10
marks)
Q3. Explain On-Line marketing. (10
marks)
Q4. What are new trends in Packaging? (10
marks)
Q5. Explain Significance of Branding. (10
marks)
Q6. Discuss the role & importance of physical distribution in the consumer products marketing. (10
marks)
Q7. Give the steps in launching a new product. Also give various methods of test marketing a new Product. (10
marks)
Q8.
MK Industries Ltd. Intends to launch a two seater tiny motor car in Indian market. As a marketing
manager which steps would You like to take to lunch this novel product? Make necessary assumptions
and justify your answer.
(10
marks)

Quantitative Techniques
Case Studies
Case (20
Marks)
Since 9/11•terrorism has cased threat attacks which have drawn the attention of political and media world. The US h
to launch. a ‘war on terror’ and applied a range of counteract terrorism safety measures towards aviation, pub
transportation, ports, borders, public Hermie places, etc. While these steps may show cheap course of act!on
government and security services, it is quite expensive. According to the calculations done by Mueller and Stewa
(2011), the expenditure of US homeland and security has gone over 1.1 trillion dollars, which includes federal, state a
domestic government, and private sector, and also the cost of opportunity. The Iraq an Afghanistan wars have added 1
trillion dollars to this expenditure. The expenditure of federal, state and local US government on home ground secur
has been estimated to 75 billion dollars more than the last levels of 2001. It is seen that US is not the only country to
in these high level of expenses, even though no other country can match its per capita or GDP expenditure. F
example, increased expenditure• on homeland security in UK, Canada and Australia is nearly one half to one quarter
US expenditure per capita or GDP. Nevertheless, in 2009, the government spent nearly 141.6 billion dollars each ye
on homeland security. This figure is expected to reach about 300 billion dollars by 2016. After 9/11, the main objecti
has been to prevent or alleviate any harm or casualty as a result of terrorism. The main issue is, if this expenditure
counteracting terrorism been invest.ed in a way that has increased the cost of security of the public efficiently or no
Hence, the commission report of 9/11, among other issues, was called upon • the US government to execute safe
measures which show evaluation of risks and effectiveness of expenditure. Nevertheless, while the US needs t
evaluate expenditure benefits for government regulations, such evaluation seems co have not been done for homela
security in general, or for the DHS (department of homeland security). One of the causes could be that DHS is not ab
to take up such evaluation. The NRC (national research council) committee of the National Academics of Science
Engineering and Medicine, made a request through S Congress to evaluate the functions of DHS, which was working
the project for almost 2 years, came up with some surprising result-. Besides e’•aluation of natural disasters, t
committee ‘did not find any DHS risk analysis capabilities and methods that are yet adequate for supporting DH
decision making.’ Due to which, very less confidence could be had in most of the risk evaluation done by DHS. T
committee said that “it is not yet clear that DHS is on a I ! trajectory for development of methods and capability that
sufficient to ensure reliable risk analyses”. usually the government and their rigid agencies shoo a neutral behav
towards their decision making. Stewart says that “the standard criterion for deciding whether a government; programm
can be justified on economic principles is net present value – the discounted monetized value of expected net benef
(i.e., benefits minus costs)” and that “expected values (an unbiased estimate) is the appropriate estimate for use” (UM
1992).
Answer the following question.
Q1.
What are the reasons that show that DHS is incapable in evaluating the risks of national security?
(Hint: while the US needs to evaluate expenditure benefits for government regulations, such evaluation
seem to have not been done for homeland security in general, DHS is not able to take up such
evaluation.)
Q2. The government spent nearly 141.6 billion dollars each year on (Hint: homeland security)
CASE STUDY
(20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb
selected at random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?
A monte Carlo Case Study (20
Marks)
Laura,’ a 57 year old unmarried woman, earns around 68,000 dollars per year with expenditure of 37,500 dollars. She
away 14,000 dollars each year and collected 330,000 dollars in her RRSP and TFSA, and also a rented apartment wor
250,000 dollars. She has a iixed pension given by her employer, although it is not indicated to price rise, and Is entitl
to get complete benefits of Canada Pension Plan and Old Age Security, for retirement. She did not have a ve
competent portfolio: one fourth of cash is there, and most of it was in contracted sector ETFs, single stocks a
business bonds. Due to wrong entry of ETFs in the account, unnecessary taxes were charged. Even befo
reconstructing Laura’s portfolio,”he had to make certain that it matched with.her financial aims. Laura’s main aim was
ascertain if she could retire before the age of 65, maybe as early as 60, therefore she had to know if her investmen
could produce enough flow of cash after she retires. Monte Carlo may show a top possibility of success with t
allotment of equity of 70% ot 80%. Through a risky questionnaire and art open interview, Justin Ill ‘ascertain that Lau
was the best person for a portfolio of 60% fixed income and 40% equities. Through Monte Carlo software, Justin enter
the current portfolio . size of Laura, her rate of savings, projected retirement expenditure, and other employer incom
and government pensions. If Laura feels that working till the age of 63 was unpleasant, she could go for the reproducti
again and with different estimation. Increasing her anticipated returns or bringing down the rate of inflation, is only
thought, therefore, she will have to make some stronger decisions: she will have to making some more savings, or bri
down her rate of planned expenses after retirement. Amazingly, by bringing up the allotment to fixed salary cou
increase her opportunity to succeed: in spite of th returns being lower than the equities, the volatility is also less, whi
lessens the risk of helpless decline in the early years. At last, Laura decided to work for 6 more years and plan h
retirement at the age of 63. After this, Justin decided to help her make a fresh ETF portfolio to match that goal: it w
finalized at 30% short term business bonds, 30% GICs, and the rest of it was divided among Canadian, L’S and glob
equities. Laura was able to make a notified decision through the Monte Carlo simulation, but this wasn’t the end of t
procedure. In two or three years time, she will have to visit the location again to see that she is still on the right path
her retirement goal, as many issues like, loss of job, a legacy, new connections, increase in the interest rates, all the
could bring a change in the main suppositions and she will have to redo her plans. The possibilities are different befo
the age of 63. For each added year that Laura works, her portfolio will addition instead of a decrease and this will lead
a thrilling difference: the success rate will rise up by 25% points if she continues to work till the age of 61 instead of 60.
Answer the following question.
Q1. How much was Laura earning at the age of 57? (Hint: 68,000 dollars per year)
CASE STUDY (20
Marks)
The price P per unit at which a company can sell all that it produces is given by the function P(x) = 300 — 4x. The co
function is c(x) = 500 + 28x where x is the number of units produced. Find x so that the profit is maximum.
Answer the following question.
Q1. Find the value of x.
Q2. In using regression analysis for making predictions what are the assumptions involved.
Q3. What is a simple linear regression model?
Q4. What is a scatter diagram method?

Research Methodology
Answer the following question.
Q1. What is validity of a tool ? Describe different types of validity . (10
marks)
Q2. Discuss ‘Case Study’ method in Qualitative Methodology. (10
marks)
Q3. Discuss the theories of Truth and their relevance to Quantitative and Qualitative Research. (10
marks)
Q4. Distinguish between ‘Descriptive Statistics’ and ‘Inferential Statistics’. (10
marks)
Q5. What is a Projective Test? What is the advantage of this test over the other forms of tests? (10
marks)
Q6. Discuss the concept of hypothesis, in the light of ‘Falsifiability Criterion’ of Karl Popper. (10
marks)
Q7. Compare ‘verification principle’ of Logical Positivism with ‘Falsifiability’ of Karl Popper and their
relevance in Research Method.
(10
marks)
Q8.
A tour operator charges rs. 136 per passenger for 100 passengers with a discount of rs. 4 for each 10
passengers in excess of 100. Determine the number of passengers that will maximize the amount of
money the tour operator services.
(10
marks)

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ISBM DMS EXAM ANSWER SHEETS

ISBM DMS EXAM ANSWER SHEETS PROVIDED WHATSAPP OR CALL US IN +91 9924764558 OR +91 9447965521

FOR FULL AND DETAILED ISBM DMS EXAM ANSWER SHEETS AS PER ISBM REQUIREMENT CONTACT US

Business Administration
Answer the following question.
Q1. Give advantages of soletradership (10
marks)

ANSWER

A sole tradership is a business owned one person, who has full control of the business and how it is run. They also own all the assets of the business and any profit that it makes. In the same vein, they are also responsible for all the debts and liabilities the business accrues. A sole trader is expected to register as self employed with HM Revenue & Customs and will be required to submit an annual self assessment, but generally speaking their accounting requirements are less onerous than those of a limited company.
Q2. Discuss forecast as planning premises (10
marks)
Q3. Discuss pricing of the product (10
marks)
Q4. State and explain managerial responsibility (10
marks)
Q5. Discuss written and unwritten policies (10
marks)
Q6. Give the benefits of admitting a partner (10
marks)
Q7. Explain origin of business policies (10
marks)
Q8. Give departments of commercial office (10
marks)

Business Environment
Answer the following question.
Q1. Discuss Seattle Ministerial conference. (10
marks)

ANSWER

The third WTO Ministerial Conference was held last year from November 30 to December 3 in Seattle, United States. The focus of the Conference was to be a decision on launching of the so-called “New Rounds,” which would be the next round of negotiations to follow the Uruguay Round, and corresponding decision on the scope and modalities of the new round. Article IV:1 of the Marrakesh Agreement Establishing the World Trade Organization (hereinafter, “WTO Agreement”) stipulates that “there shall be a Ministerial Conference composed of representatives of all the Members, which shall meet at least once every two years.” The first Ministerial Conference was held in Singapore in December 1996; the second, in Geneva
Q2. What are the benefits of deemed exports? (10
marks)
Q3. What are the shortcomings of electricity sector? (10
marks)
Q4. Give reasons for slow growth under the plan . (10
marks)
Q5. What is licensing? (10
marks)
Q6. Discuss patents. (10
marks)
Q7. Discuss the Third plan (1961-66) (10
marks)
Q8. What are Category I Basins. (10
marks)

Business Management
Answer the following question.
Q1. What is economic equality? Explain (10
marks)

ANSWER

Inequalities in intelligence and even opportunity will last till the end of time. A man living on the banks of a river has any day more opportunity of growing crops than one living in an arid desert. But if inequalities stare us in the face, the essential equality too is not to be missed.

Economic equality of my conception does not mean that everyone will literally have the same amount. It simply means that everybody should have enough for his or her needs. …The real meaning of economic equality is “To each according to his need.” That is the definition of Marx. If a single man demands as much as a man with wife and four children, that will be a violation of economic equality.
Q2. Explain Liason Men and coordination (10
marks)
Q3. Discuss coordination and cooperation (10
marks)
Q4. Discuss test of partnership (10
marks)
Q5. what are the characteristics of a partnership firm (10
marks)
Q6. Write a note on methods (10
marks)
Q7. Write a note on organizing (10
marks)
Q8. Discuss Management thought (10
marks)

 

Business Planning and Policy
Answer the following question.
Q1. What are the types of social audit? (10
marks)

ANSWER

Financial Statements Format Social Audit

In this type, financial statements show conventional financial information plus information regarding social activities. About associates a management consultancy firm proposed that the balance sheet should show a list of social assets on one side and social commitments, liabilities and equity on other side
Q2. What are the types of mergers? (10
marks)
Q3. What are the types of joint ventures? (10
marks)
Q4. Analyse the BCG matrix. (10
marks)
Q5. Explain ANSOFF’s Product grid. (10
marks)
Q6. Analyse industry life cycle (10
marks)
Q7. Explain strategic management model with the help of diagram (10
marks)
Q8. What is the difference between strategic management and operational management? (10
marks)

Corporate Law
Answer the following question.
Q1. What are the functions of Controller (10
marks)

ANSWER

ANSWER

A financial controller — sometimes called a “comptroller — is the lead accounting executive in a company. A controller’s duties can vary depending upon the size of the company, the complexity of accounting and financial operations and the number of people employed in the accounting department. The controller provides financial leadership and is instrumental in forming accounting strategies. A controller’s role, especially in smaller companies, can include broad visionary responsibilities as well as hands-on management.
Q2. What are the rights of agent (10
marks)
Q3. What are the kinds of bailments? (10
marks)
Q4. Explain gifting of Corporate veil (10
marks)
Q5. What are powers of the authorized person (10
marks)
Q6. What is FERA? (10
marks)
Q7. Discuss complaint (10
marks)
Q8. Explain concept of possession (10
marks)

Financial Management
Answer the following question.
Q1. What are the three major sections of the statement of cash flows? (10
marks)

 

ANSWER

The cash flow statement is one of the primary financial statements used in business operations, including small businesses. Creating a cash flow statement illustrates the amount of cash the business generated during the reporting period. The cash flow statement also details the cash used during the period, helping
Q2. How are financial trades made in an over the counter market? Discuss the role of a dealer in the OTC
market
(10
marks)
Q3. To avoid the problem of shortage and surplus of funds, what is required in Financial management?
Name the concept and explain four points of importance.
(10
marks)
Q4. When is financial leverage considered favorable? (10
marks)
Q5. State the difference between gross working capital and net working capital. (10
marks)
Q6. State the primary objective of Financial management (10
marks)
Q7. What are efficient portfolios? (10
marks)
Q8. What are Strike Price and Option Price? (10
marks)

Human Resource Management
Answer the following question.
Q1. Discus the role of advertisement in recruitment? (10
marks)
Q2. Define fringe benefits and state its importance? (10
marks)
Q3. State the importance of HRIS? (10
marks)
Q4. Who should conduct job analysis? (10
marks)
Q5. what are the main objectives of Collective Bargaining? (10
marks)
Q6. What do you understand by Career Development Program? (10
marks)
Q7. Discus 360 degree method of performance evaluation? (10
marks)
Q8. What is Performance Evaluation? (10
marks)

International Business
Answer the following question.
Q1. What do you mean by UNCITRAL ? (10
marks)
Q2. What is impact of FDI in India ? (10
marks)
Q3. What is Balance of Payment ? (10
marks)
Q4. How do you define international business ? (10
marks)
Q5. What are the different forces of globalisation ? (10
marks)
Q6. Explain international economic law. (10
marks)
Q7. Write a detailed note on foreign direct investment. (10
marks)
Q8. How the rupee value is determined in foreign exchange market? (10
marks)

Marketing Management
Answer the following question.
Q1. Explain e-marketing. (10
marks)
Q2. Explain PR. (10
marks)
Q3. Explain On-Line marketing. (10
marks)
Q4. What are new trends in Packaging? (10
marks)
Q5. Explain Significance of Branding. (10
marks)
Q6. Discuss the role & importance of physical distribution in the consumer products marketing. (10
marks)
Q7. Give the steps in launching a new product. Also give various methods of test marketing a new Product. (10
marks)
Q8.
MK Industries Ltd. Intends to launch a two seater tiny motor car in Indian market. As a marketing
manager which steps would You like to take to lunch this novel product? Make necessary assumptions
and justify your answer.
(10
marks)

 

Quantitative Techniques
Case Studies
Case (20
Marks)
Since 9/11•terrorism has cased threat attacks which have drawn the attention of political and media world. The US h
to launch. a ‘war on terror’ and applied a range of counteract terrorism safety measures towards aviation, pub
transportation, ports, borders, public Hermie places, etc. While these steps may show cheap course of act!on
government and security services, it is quite expensive. According to the calculations done by Mueller and Stewa
(2011), the expenditure of US homeland and security has gone over 1.1 trillion dollars, which includes federal, state a
domestic government, and private sector, and also the cost of opportunity. The Iraq an Afghanistan wars have added 1
trillion dollars to this expenditure. The expenditure of federal, state and local US government on home ground secur
has been estimated to 75 billion dollars more than the last levels of 2001. It is seen that US is not the only country to
in these high level of expenses, even though no other country can match its per capita or GDP expenditure. F
example, increased expenditure• on homeland security in UK, Canada and Australia is nearly one half to one quarter
US expenditure per capita or GDP. Nevertheless, in 2009, the government spent nearly 141.6 billion dollars each ye
on homeland security. This figure is expected to reach about 300 billion dollars by 2016. After 9/11, the main objecti
has been to prevent or alleviate any harm or casualty as a result of terrorism. The main issue is, if this expenditure
counteracting terrorism been invest.ed in a way that has increased the cost of security of the public efficiently or no
Hence, the commission report of 9/11, among other issues, was called upon • the US government to execute safe
measures which show evaluation of risks and effectiveness of expenditure. Nevertheless, while the US needs t
evaluate expenditure benefits for government regulations, such evaluation seems co have not been done for homela
security in general, or for the DHS (department of homeland security). One of the causes could be that DHS is not ab
to take up such evaluation. The NRC (national research council) committee of the National Academics of Science
Engineering and Medicine, made a request through S Congress to evaluate the functions of DHS, which was working
the project for almost 2 years, came up with some surprising result-. Besides e’•aluation of natural disasters, t
committee ‘did not find any DHS risk analysis capabilities and methods that are yet adequate for supporting DH
decision making.’ Due to which, very less confidence could be had in most of the risk evaluation done by DHS. T
committee said that “it is not yet clear that DHS is on a I ! trajectory for development of methods and capability that
sufficient to ensure reliable risk analyses”. usually the government and their rigid agencies shoo a neutral behav
towards their decision making. Stewart says that “the standard criterion for deciding whether a government; programm
can be justified on economic principles is net present value – the discounted monetized value of expected net benef
(i.e., benefits minus costs)” and that “expected values (an unbiased estimate) is the appropriate estimate for use” (UM
1992).
Answer the following question.
Q1.
What are the reasons that show that DHS is incapable in evaluating the risks of national security?
(Hint: while the US needs to evaluate expenditure benefits for government regulations, such evaluation
seem to have not been done for homeland security in general, DHS is not able to take up such
evaluation.)
Q2. The government spent nearly 141.6 billion dollars each year on (Hint: homeland security)
CASE STUDY
(20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb
selected at random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?
A monte Carlo Case Study (20
Marks)
Laura,’ a 57 year old unmarried woman, earns around 68,000 dollars per year with expenditure of 37,500 dollars. She
away 14,000 dollars each year and collected 330,000 dollars in her RRSP and TFSA, and also a rented apartment wor
250,000 dollars. She has a iixed pension given by her employer, although it is not indicated to price rise, and Is entitl
to get complete benefits of Canada Pension Plan and Old Age Security, for retirement. She did not have a ve
competent portfolio: one fourth of cash is there, and most of it was in contracted sector ETFs, single stocks a
business bonds. Due to wrong entry of ETFs in the account, unnecessary taxes were charged. Even befo
reconstructing Laura’s portfolio,”he had to make certain that it matched with.her financial aims. Laura’s main aim was
ascertain if she could retire before the age of 65, maybe as early as 60, therefore she had to know if her investmen
could produce enough flow of cash after she retires. Monte Carlo may show a top possibility of success with t
allotment of equity of 70% ot 80%. Through a risky questionnaire and art open interview, Justin Ill ‘ascertain that Lau
was the best person for a portfolio of 60% fixed income and 40% equities. Through Monte Carlo software, Justin enter
the current portfolio . size of Laura, her rate of savings, projected retirement expenditure, and other employer incom
and government pensions. If Laura feels that working till the age of 63 was unpleasant, she could go for the reproducti
again and with different estimation. Increasing her anticipated returns or bringing down the rate of inflation, is only
thought, therefore, she will have to make some stronger decisions: she will have to making some more savings, or bri
down her rate of planned expenses after retirement. Amazingly, by bringing up the allotment to fixed salary cou
increase her opportunity to succeed: in spite of th returns being lower than the equities, the volatility is also less, whi
lessens the risk of helpless decline in the early years. At last, Laura decided to work for 6 more years and plan h
retirement at the age of 63. After this, Justin decided to help her make a fresh ETF portfolio to match that goal: it w
finalized at 30% short term business bonds, 30% GICs, and the rest of it was divided among Canadian, L’S and glob
equities. Laura was able to make a notified decision through the Monte Carlo simulation, but this wasn’t the end of t
procedure. In two or three years time, she will have to visit the location again to see that she is still on the right path
her retirement goal, as many issues like, loss of job, a legacy, new connections, increase in the interest rates, all the
could bring a change in the main suppositions and she will have to redo her plans. The possibilities are different befo
the age of 63. For each added year that Laura works, her portfolio will addition instead of a decrease and this will lead
a thrilling difference: the success rate will rise up by 25% points if she continues to work till the age of 61 instead of 60.
Answer the following question.
Q1. How much was Laura earning at the age of 57? (Hint: 68,000 dollars per year)
CASE STUDY (20
Marks)
The price P per unit at which a company can sell all that it produces is given by the function P(x) = 300 — 4x. The co
function is c(x) = 500 + 28x where x is the number of units produced. Find x so that the profit is maximum.
Answer the following question.
Q1. Find the value of x.
Q2. In using regression analysis for making predictions what are the assumptions involved.
Q3. What is a simple linear regression model?
Q4. What is a scatter diagram method?

Research Methodology
Answer the following question.
Q1. What is validity of a tool ? Describe different types of validity . (10
marks)
Q2. Discuss ‘Case Study’ method in Qualitative Methodology. (10
marks)
Q3. Discuss the theories of Truth and their relevance to Quantitative and Qualitative Research. (10
marks)
Q4. Distinguish between ‘Descriptive Statistics’ and ‘Inferential Statistics’. (10
marks)
Q5. What is a Projective Test? What is the advantage of this test over the other forms of tests? (10
marks)
Q6. Discuss the concept of hypothesis, in the light of ‘Falsifiability Criterion’ of Karl Popper. (10
marks)
Q7. Compare ‘verification principle’ of Logical Positivism with ‘Falsifiability’ of Karl Popper and their
relevance in Research Method.
(10
marks)
Q8.
A tour operator charges rs. 136 per passenger for 100 passengers with a discount of rs. 4 for each 10
passengers in excess of 100. Determine the number of passengers that will maximize the amount of
money the tour operator services.
(10
marks)


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Business Communication

 

Answer the following question.

Q1. What does good business behavior includes

ANSWER

Good business behaviour includes

Respect:

As an entrepreneur building a business, you need to respect yourself and surround yourself with people you can respect. Remember, strong respect doesn’t mean you can fly on auto-pilot. While you can assume your people will do their job as well as they can, they do need coaching, training and direction, but respect and trust make it easier for you to avoid micro-managing them.

Do not hire or do business with people you don’t respect, or who don’t respect you. These are the types of people who ultimately don’t respect their colleagues, customers, vendors, or themselves. When existing relationships weaken, take action. Do your best to rebuild mutual respect, but it can no longer be rebuilt, let the person go.

FOR FULL AND DETAILED ANSWER WHATSAPP OR CALL IN +91 9924764558 OR 9447965521 OR EMAIL ME IN prasanththampi1975@gmail.com

Q2. Explain in Short the 3 written documents related to meeting

ANSWER

Three written documents related to meeting are

Notice of a Meeting:

When a meeting is to be convened, a notice is required to be sent to all who are to attend it.

It should satisfy these conditions:

  1. It should be under proper authority
  2. It should state the name of the organisation
  3. It should state the day, date, time, and place. Also, sometimes, how to reach the place
  4. It should be well in advance. Some require seven days’ notice, some 48 hours’
  5. It should state the purpose and, if possible, the agenda
  6. It should carry the date of circulation and convener’s/secretary’s signature

Business Ethics

Answer the following question.

Q1. What is code of conduct for citizens.

ANSWER

code of conduct is a set of rules outlining the social norms and religious rules and responsibilities of, or proper practices for, an individual, party or organization. Related concepts include ethical, honor, moral codes and religious laws.

 

  1. Patriotism: Our Motherland should be our first and highest consideration. Welfare of the nation is our own welfare. Therefore, let us willingly be ready to offer up even our own life for our country. Let us inculcate in our children and members of our family love for our country, the spirit of patriotism and service to our country and our fellow citizens.
  2. Duty: Our first and foremost duty is to God and to Righteousness. Leading a righteous life is the best and most valuable service of our Nation.
  3. Character: Character is the greatest wealth. A pure, incorruptible citizen is the greatest asset of our Nation. This is vital and indispensable. Therefore, good character is to be given top priority value; upon this depends our nation’s welfare and its future stability.

Q2. Write a short note on environment.

ANSWER

“Business Environment encompasses the -climate’ or set of conditions, economic, social, political or institutional in which business operations are Conducted.

 

Business Environment refers to the “Sum total of conditions which surround man at a given point in space and time. In the past, the environment of man consisted of only the physical aspects of the planet Earth (air, water and land) and the biotic communities. But in due course of time and advancement of society, man extended his environment through his social, economic and political function.”

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Corporate Law

 

Answer the following question.

Q1. What are the liability of Members

ANSWER

An association is a formal organization of people who have joined for a common purpose.  An association has no power to enter or ratify a contract in the absence of a statute that provides an unincorporated association with the power to contract or the power to sue and be sued.  Therefore, a contract that is entered by officers or agents on behalf of an association is not binding.  There are certain liabilities for the association and its members.  Liability can mainly be civil, criminal, personal and tortuous in nature.

 

Q2. What are the duties and rights of a pledgor?

ANSWER

Rights and duties of a Pledgor
——————————————-

  1. The pledgor has a right to claim back the security pledged on repayment of the debt with interest and other charges.
  2. The pledgor has a right to receive a reasonable notice in case the pledgee intends to sell the goods and in case he does not receive the notice he has a right to claim any damages that may result.
  3. In case of sale, the pledgor is entitled to receive from the pledgee any surplus that may remain with him after the debt is completely paid off.

Financial and Cost Accounting

Answer the following question.

Q1. Explain the role of Accountant in the present day Economy?

ANSWER

Most important role of accountancy are listed below.

  • Appraisal of investments

An economy is not able to grow or develop without investments being made. Investment appraisal is a process of evaluation. Factors to be considered include financial, as well as non-financial aspects of a possible investments. Accountants are able to perform this evaluation with minimum expenditure on resources.
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Q2. A good costing system is an involvable aid to management.” Discuss.

ANSWER

Cost Accounting is a conscious and rational procedure by Accountants for accumulating costs and relating such costs to specific products or departments for effective management action.

Cost Accounting establishes budgets, standard costs and actual costs. Cost Accounting is a set of procedures used in refining raw data into usable information for management decision making, for ascertainment of cost of products and services and its profitability.

 

General Management

Answer the following question.

Q1. What are the components of MIS?

ANSWER

Components of MIS are:

  1. Internal records: The first component of MIS is ‘Internal Record’. Marketing managers get lots of information from the internal-records of the company. These records provide current information about sales, costs, inventories, cash flows and account receivable and payable. Many companies maintain their computerized internal records. Inside records help marketing managers to gain faster access to reliable information.

 

  1. Marketing intelligence:
    1. The second component of MIS is ‘Marketing Intelligence’. It collects information from external sources. It provides information about current marketing-environment and changing conditions in the market. This information can be easily gathered from external sources like; magazines, trade journals, commercial press, so on. This information cannot be collected from the Annual Reports of the Trade Association and Chambers of Commerce, Annual Report of Companies, etc. The salesmen’s report also contains information about market trends.
    2. Q2. Define budgetary control system. What are the prerequisites for effective budgetary system?Budgetary control refers to how well managers utilize budgets to monitor and control costs and operations in a given accounting period. In other words, budgetary control is a process for managers to set financial and performance goals with budgets, compare the actual results, and adjust performance, as it is needed.

 

 

Q3. Explain Herzberg’s model

ANSWER

Herzberg had close links with Maslow and believed in a two-factor theory of motivation. He argued that there were certain factors that a business could introduce that would directly motivate employees to work harder (motivators). However there were also factors that would de-motivate an employee if not present but would not in themselves actually motivate employees to work harder (hygiene factors)

 

International Business

Answer the following question.

Q1. Define international pricing.

ANSWER

Price may be defined as the exchange of goods or services in terms of money. Without price there is no marketing, in the society. To a manufacturer, price represents quantity of money (or goods and services in a barter trade) received by the firm or seller. To a customer, it represents sacrifice and hence his perception of the value of the product. Conceptually, it is:

Price = Quantity of money received by the seller/Quantity of goods and services rendered received by the buyer

 

Q2. What is International Business Risk ?

ANSWER

Just as there are reasons to get into global markets, and benefits from global markets, there are also risks involved in locating companies in certain countries. Each country may have its potentials; it also has its woes that are associated with doing business with major companies. Some of the rogue countries may have all the natural minerals but the risks involved in doing business in those countries exceed the benefits. Some of the risks in international business are:
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Marketing Management

Answer the following question.

Q1. What is Inventory Management?

ANSWER

Inventory management is the practice overseeing and controlling of the ordering, storage and use of components that a company uses in the production of the items it sells. Inventory management is also the practice of overseeing and controlling of quantities of finished products for sale. A business’s inventory is one of its major assets and represents an investment that is tied up until the item sells.

Businesses incur costs to store, track and insure inventory. Inventories that are mismanaged can create significant financial problems for a business

 

Q2. Explain PortFolio Analysis.

ANSWER

Portfolio level analysis is an important part of managing a derivatives portfolio. The common types of portfolio analysis are Total Value, Aggregated Cash Flows, Risk Sensitivity, Stress testing, and Value-at-Risk.

 

Operations Management

Answer the following question.

Q1. What is the logic of Taguchi methods?

ANSWER

The use of fuzzy logic in the Taguchi method to optimise the submerged arc welding process with multiple performance characteristics is reported in this paper. An orthogonal array, the signal-to-noise ratio, multi response performance index, and analysis of variance are employed to study the performance characteristics in the submerged arc welding process. The process parameters, namely arc current, arc voltage, welding speed, electrode protrusion, and preheat temperature are optimised with considerations of the performance characteristics, including deposition rate and dilution. Experimental results are provided to confirm the effectiveness of this approach.

 

Q2. What is continuous improvement (CI)? What are the major tools for this philosophy?

ANSWER

Continuous improvement is an ongoing effort to improve products, services or processes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once.

Organization Behavior

Answer the following question.

Q1. Explain the uses of job analysis.

ANSWER

Job analysis refers to the process of collecting information about a job. In other words, it refers to the anatomy of the job. Job analysis is performed upon ongoing jobs only. It contains job contents. For example, what are the duties of a supervisor, grade II, what minimal knowledge, skills and abilities are necessary to be able to adequately perform this job? How do the requirements for a supervisor, grade II, compare with those for a supervisor, grade I?

 

Q2. Describe wolfang kohler.

answer

Wolfgang Köhler  was a German psychologist and phenomenologist who, like Max Wertheimer and Kurt Koffkat contributed to the creation of Gestalt psycology.

 

Q3. What is the reality of politics?

ANSWER

It is very important to care about politics because you should know what is going on around you. Also, it is important to have a say in what is going on around you. The political decisions people make will affect many lives. Many people see politics as the government and the laws being made, and that is true, but it is way more complicated than that. Every law that is made will impact many. Sometimes the decisions will affect people in a bad way. Every vote that you make will either break people or make people.

One reason you should care about politics is because you should always know what is going on around you. For example, if a new law is made is made in your area, you might want to make sure that you and the people around you know that a new law has been made so that no one breaks the law without even knowing it. Also, if something dangerous is happening around you or someone you know, you want to be aware if someone is breaking the law. It is very important to know what is happening around you.

 

Personnel Management

Answer the following question.

Q1. How approaches differ as per the environment?

ANSWER

The best approach to environmental management is an integrated approach in which all the components of the environment are taken into consideration and its proper management, as a whole, is done.

The ecosystem concept has become a widely used conceptual tool for research after 1945. Nowadays, ecologists often adopt an ecosystem approach when seeking to understand and monitor a given situation. The ecosystem concept allows the environmental managers to look at portions of complex nature as an integrated system. It may be applied to cities or agriculture (urban ecosystems and agro-ecosystems respectively).

 

Q2. write a note on quality center?

ANSWER

Quality center is a web based tool that helps organizations to manage the application lifecycle right from project planning, requirements gathering, until Testing & deployment, which otherwise is a time-consuming task.

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Principles and Practice of Management

Answer the following question.

Q1. What is span of control? Identify the factors determining span of control

ANSWER

The concept of “span of control,” also known as management ratio, refers to the number of subordinates controlled directly by a superior. It is a particularly important concept for small business owners to understand because small businesses often get into trouble when the founder ends up with too wide a span of control. Span of control is a topic taught in management schools and widely employed……………………….

 

Q2. What are the steps in planning? And explain.

ANSWER

Planning is the process of assessing an organization’s goals and creating a realistic, detailed plan of action for meeting those goals. Much like writing a business plan, a management plan takes into consideration short- and long-term corporate strategies. The basic steps in the management planning process involve creating a road map that outlines each task the company must accomplish to meet its overall objectives

Total Safety Management

 

Answer the following question.

Q1. What is First Aid explain the legal requirement of first aid box under Factory Act, 1948.

ANSWER

(1) There shall in every factory be provided and maintained so as to be readily accessible during all working hours first-aid boxes or cupboards, equipped with the prescribed contents, and the number of such boxes or cupboards to be provided and maintained shall not be less than one for every one hundred and fifty workers ordinarily employed [at any one time] in the factory.

Q2. Explain in brief the sources of Stress at Work.

ANSWER

Stress is actually a normal part of life. At times, it serves a useful purpose. Stress can motivate you to get that promotion at work, or run the last mile of a marathon. But if you don’t get a handle on your stress and it becomes long-term, it can seriously interfere with your job, family life, and health. More than half of Americans say they fight with friends and loved ones because of stress, and more than 70% say they experience real physical and emotional symptoms from it.

TRANSPORT MANAGEMENT

 

Answer the following question.

 ANSWER

Q1. Write short note on Rail and Road Transportation

ANSWER

Rail transport is also known as train transport. It is a means of transport, on vehicles which run on tracks (rails or railroads). It is one of the most important, commonly used and very cost effective modes of commuting and goods carriage over long, as well as, short distances. Since this system runs on metal (usually steel) rails and wheels, it has an inherent benefit of lesser frictional resistance which helps attach more load in terms of wagons or carriages. This system is known as a train. Usually, trains are powered by an engine locomotive running on electricity or on diesel. Complex signaling systems are utilised if there are multiple route networks. Rail transport is also one of the fastest modes of land transport.

 

Q2. Write short note on Logistics

ANSWER

Logistics refer to the overall process of managing how resources are acquired, stored, and transported to their final destination. Logistics management involves identifying prospective distributors and suppliers and determining their effectiveness and accessibility. Logistics managers are referred to as logisticians.

 

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Business Communication
Answer the following question.
Q1. What does good business behavior includes (10
marks)

ANSWER

Good business behaviour includes

Respect:

As an entrepreneur building a business, you need to respect yourself and surround yourself with people you can respect. Remember, strong respect doesn’t mean you can fly on auto-pilot. While you can assume your people will do their job as well as they can, they do need coaching, training and direction, but respect and trust make it easier for you to avoid micro-managing them.

Do not hire or do business with people you don’t respect, or who don’t respect you. These are the types of people who ultimately don’t respect their colleagues, customers, vendors, or themselves. When existing relationships weaken, take action. Do your best to rebuild mutual respect, but it can no longer be rebuilt, let the person go.

Honor:

Good people are a fundamental part of good ethics. They are also great ambassadors for doing things right. Give special attention to strong performers and people who exemplify the spirit of your organization. Most companies recognize top achievers and producers. Go beyond quotas and sales figures. Point out, and show your gratitude to the people who exhibit exemplary behavior, and who have made sacrifices on your behalf. These are people who have helped you be successful, and you need to acknowledge and honor their contributions publicly, as well as privately.

Integrity:

hen it comes to integrity, it is impossible to avoid sounding preachy or parental. Do not lie, steal, or cheat. Make your word your bond and always stand by your word. When you are wrong, own up to it and make good on the deal. Treat others as you’d want to be treated.

Do not hire or retain people who do not have integrity. Other employees, customers and vendors will not trust them. That lack of trust is like a virus; eventually they will not trust you either.

Make sure no one is selling the company’s values short to make a quick buck. After all, making a bad deal to meet a quota or target is not only unethical, it’s often unprofitable in the end.

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Q2. Explain in Short the 3 written documents related to meeting (10
marks)
Q3. Write notes on Bargaining Strategies (10
marks)
Q4. Define negotiation & outline its process with Suitable (10
marks)
Q5. What is active listening? (10
marks)
Q6. Write notes on General Barriers (10
marks)
Q7. Explain the 10 Commandments of Communication (10
marks)
Q8. Differentiate between oral & Written Communication. (10
marks)

Business Ethics
Answer the following question.
Q1. What is code of conduct for citizens. (10
marks)

ANSWER

code of conduct is a set of rules outlining the social norms and religious rules and responsibilities of, or proper practices for, an individual, party or organization. Related concepts include ethical, honor, moral codes and religious laws.

 

  1. Patriotism: Our Motherland should be our first and highest consideration. Welfare of the nation is our own welfare. Therefore, let us willingly be ready to offer up even our own life for our country. Let us inculcate in our children and members of our family love for our country, the spirit of patriotism and service to our country and our fellow citizens.
  2. Duty: Our first and foremost duty is to God and to Righteousness. Leading a righteous life is the best and most valuable service of our Nation.
  3. Character: Character is the greatest wealth. A pure, incorruptible citizen is the greatest asset of our Nation. This is vital and indispensable. Therefore, good character is to be given top priority value; upon this depends our nation’s welfare and its future stability.

Q2. Write a short note on environment. (10
marks)
Q3. Give benefits of consumer education. (10
marks)
Q4. Discuss philosophy and religion. (10
marks)
Q5. What is the relation of ethics in business? (10
marks)
Q6. Give need for consumer education. (10
marks)
Q7. Write a note on consumerism. (10
marks)
Q8. Give benefits of ISO 9000 quality systems. (10
marks)

Corporate Law
Answer the following question.
Q1. What are the liability of Members (10
marks)
Q2. What are the duties and rights of a pledgor? (10
marks)
Q3. What do you mean by consent and free consent . (10
marks)
Q4. What are the sources of Indian law . (10
marks)
Q5. What are brokerage contracts . (10
marks)
Q6. What are features of a company . (10
marks)
Q7. Discuss Foreign Investment in small scale sector . (10
marks)
Q8. differentiate between offer and invitation to offer. (10
marks)

Financial and Cost Accounting
Answer the following question.
Q1. Explain the role of Accountant in the present day Economy? (10
marks)
Q2. A good costing system is an involvable aid to management.” Discuss. (10
marks)
Q3. Discuss the limitations of financial accounting and explain the importance of cost accounting. (10
marks)
Q4. Cost accounting has become an essential tool of modern management”. comment. (10
marks)
Q5. Define costing. Discuss briefly the objectives and advantages of costing. (10
marks)
Q6. What one the limitations of financial accounting? How do you overcome item in cost accounting? (10
marks)
Q7. Cost accounting is a system of foresight like pre-natal care, but financial accounting is just a
postmortem examination”. Critically examine this statement
(10
marks)
Q8. Differentiate between Management Accounting and Financial Accounting (10
marks)

General Management
Answer the following question.
Q1. What are the components of MIS? (10
marks)
Q2. Define budgetary control system. What are the prerequisites for effective budgetary system? (10
marks)
Q3. Explain Herzberg’s model (10
marks)
Q4. Write a note on Job description (10
marks)
Q5. What is the significance of HRM? (10
marks)
Q6. What is human resource? What are the objectives of human resource? (10
marks)
Q7. What are procedures? What are the characteristics, advantages and disadvantages of procedure? (10
marks)
Q8. What are the approaches to planning? (10
marks)

Marketing Management
Answer the following question.
Q1. What is Inventory Management? (10
marks)
Q2. Explain PortFolio Analysis. (10
marks)
Q3. Explain Approaches to pricing. (10
marks)
Q4. A New brand of a ‘Tyre –that-Never –punctures’ is to be launched in India by a multinational company
with your advice about concept – testing and test – marketing Justify your contention.
(10
marks)
Q5.
How will you alter the marketing mix –intensity & composition ,as a product is entering the maturity
stage in the life-cycle? How again the marketing mix will have to be modified ,when the same product
,later on, starts showing sales – decline?
(10
marks)
Q6. Bring out the utility & quality- aspects of packaging. Quote examples as appropriate (10
marks)
Q7. What are the functions of Marketing Mix .Discuss three Brands that failed due to poor integration of the
marketing mix elements.
(10
marks)
Q8.
MK Industries Ltd. Intends to launch a two seater tiny motor car in Indian market. As a marketing
manager which steps would You like to take to lunch this novel product? Make necessary assumptions
and justify your answer.
(10
marks)

Total Safety Management
Answer the following question.
Q1. What is First Aid explain the legal requirement of first aid box under Factory Act, 1948. (10
marks)
Q2. Explain in brief the sources of Stress at Work. (10
marks)
Q3. Write short notes : Electrical Safety (10
marks)
Q4. Define Ergonomics and Discuss its features and significance at work place. (10
marks)
Q5. Write short notes : Safety in Offices (10
marks)
Q6. Explain in brief The Working Environment and explain its constituents. (10
marks)
Q7. Write short notes : Human Factors at work (10
marks)
Q8. Discuss the various aspects of SAFETY TECHNOLOGY. Explain the significance of Structural Safety (10
marks)

TRANSPORT MANAGEMENT
Answer the following question.
Q1. Write short note on Rail and Road Transportation (10
marks)
Q2. Write short note on Logistics (10
marks)
Q3. Write short note on Container Repairs (10
marks)
Q4. Write short note on Special Economic Zones (10
marks)
Q5. Explain the following India’s foreign Trade, (10
marks)
Q6. What is Electronic Data Interchange (EDI)? Discuss the Electronic Data Interchange (EDI)’s Progress
in India.
(10
marks)
Q7. Critically evaluate Legal Regime in India for Break-Bulk and Containerized Cargoes. (10
marks)
Q8. What is Hub Ports and discuss the scope of Container Feeder Services in India. (10
marks)
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Quantitative Methods
Case Studies
A monte Carlo Case Study (20
Marks)
Laura,’ a 57 year old unmarried woman, earns around 68,000 dollars per year with expenditure of 37,500 dollars. She hit away
14,000 dollars each year and collected 330,000 dollars in her RRSP and TFSA, and also a rented apartment worth 250,000 dollars.
She has a iixed pension given by her employer, although it is not indicated to price rise, and Is entitled to get complete benefits of
Canada Pension Plan and Old Age Security, for retirement. She did not have a very competent portfolio: one fourth of cash is there,
and most of it was in contracted sector ETFs, single stocks and business bonds. Due to wrong entry of ETFs in the account,
unnecessary taxes were charged. Even before reconstructing Laura’s portfolio,”he had to make certain that it matched with.her
financial aims. Laura’s main aim was to ascertain if she could retire before the age of 65, maybe as early as 60, therefore she had to
know if her investments could produce enough flow of cash after she retires. Monte Carlo may show a top possibility of success with
the allotment of equity of 70% ot 80%. Through a risky questionnaire and art open interview, Justin Ill ‘ascertain that Laura was the
best person for a portfolio of 60% fixed income and 40% equities. . Through Monte Carlo software, Justin entered the current
portfolio . size of Laura, her rate of savings, projected retirement expenditure, and other employer income and government pensions.
If Laura feels that working till the age of 63 was unpleasant, she could go for the reproduction again and with different estimation.
Increasing her anticipated returns or bringing down the rate of inflation, is only a thought, therefore, she will have to make some
stronger decisions: she will have to making some more savings, or bring down her rate of planned expenses after retirement.
Amazingly, by bringing up the allotment to fixed salary could increase her opportunity to succeed: in spite of th returns being lower
than the equities, the volatility is also less, which lessens the risk of helpless decline in the early years. At last, Laura decided to work
for 6 more years and plan her retirement at the age of 63. After this, Justin decided to help her make a fresh ETF portfolio to match
that goal: it was finalized at 30% short term business bonds, 30% GICs, and the rest of it was divided among Canadian, L’S and
global equities. Laura was able to make a notified decision through the Monte Carlo simulation, but this wasn’t the end of the
procedure. In two or three years time, she will have to visit the location again to see that she is still on the right path of her retirement
goal, as many issues like, loss of job, a legacy, new connections, increase in the interest rates, all these could bring a change in the
main suppusitions 1 ; and she will have to redo her plans. The possibilities are different before the age of 63. For each added year
that Laura works, her portfolio will addition instead of a decrease and this will lead to a thrilling difference: the success rate will rise
up by 25% points if she continues to work till the age of 61 instead of 60.
Answer the following question.
Q1. How much was Laura earning at the age of 57? (Hint: 68,000 dollars per year)
CASE STUDY (20
Marks)
The cost of fuel in running of an engine is proportional to the square of the speed and is Rs 48 per hour for speed of 16 kilometers
per hour. Other expenses amount to Rs 300 per hour. What is the most economical speed?
Answer the following question.
Q1. What is most economical speed?
6/6/2019 ISTM
2/2
Q2. What is a chi-square test?
Q3. What is sampling and what are its uses.
Q4. Is there any alternative formula to find the value of Chi-square?
Finoplastika Industries Ltd, Nigeria (20
Marks)
Time series analysis has two important aims: 1) recognizing the quality of the phenomenon shown by the series of studies, and 2)
Both the aims need the plan of the viewed time series data is recognized and somewhat officially explained: A time series is said to
be a ‘collection of observations made in sequence with time’. For example: recording level of daily rainfall, periodical total domestic
product of US, and monthly strength of the. workers in Marine Corps for a specific rank and MOS. The evaluation of time series
gives instruments for picking a symbolic model and delivering forecasts. There are two sorts of times series data: • Continuous: in
this the data consists of study at every moment, for example, seismic movement recorded on a seismogram. • Discrete: the data
contains recordings taken at different periods ,like, statistics of each month crime. Until the data is absolutely haphazard, studies in
time series are usually related to each and the following studies could be partly ascertain by the last values. For instance, the reasons
pertaining to the meteorology which have an effect on the temperature for any given day tend to have some affect on the next day’s
climate. Hence, the observations of the past temperature are helpful for predicting temperatures for the following days. • A time
series can be deterministic if there are no haphazard or feasible features but goes in a set and foreseeable manner. The data gathered
during the classical physics experiment like showing Newton’s Law of Motion, is one example of a deterministic time series. The
stochastic type of series is more appropriate to the econometric function. Stochastic variables contain undefined or arbitrary
viewpoint. Though the worth of each study cannot be precisely foreseen, calculating the various observations could follow the
expected method. These methods can be explained through the statistical models. According to these models, studies differ
erratically on the underlying mean value whtch is the role of time. Time series data can be put in the following categories: one or
more performance factors; trend, seasonality, cyclical function and random sound. Various kinds of time series predicting models
give forecasts through extrapolating the previous performance of the values of a specified \’l!riable of interest. Consecutive study in
econometric times series are generally not free and forecast can be made on the basis of last observations. Although precise
predictions can be made with deterministic time series, predictions of stochastic time series are restricted to ‘conditional statements
regarding the future on the basis of particular hypothesis.’ Armstrong (2001) says, “The basic Assumption is that the variable ui!!
continue in the future as it has behaved in the past. ” Particularly, the time series predictions are suitable for stochastic type of data in
which the fundamental root cause of variation like, trend, cyclical performance, seasonality, and uneven variations, do not change
radically m time. Therefore, modeling is considered to be more suitable temporarily instead of permanent predictions.
Answer the following question.
Q1.
Write briefly on time-series analysis. (Hint: recognizing the quality of the phenomenon shown by the series of
studies, and, both the aims need the plan of the viewed time series data is recognized and somewhat officially
explained)
CASE STUDY (20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb is selected at
random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?


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ISBM MBA WRITTEN EXAM ANSWER SHEETS PROVIDED

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Masters in Business Administration (MBA 4 Sem)
Subject : Business Communication
Answer the following question.
Q1. What is Communication policy? What are its Specifications (10 marks)
Q2. What is the time honored conventions for conducting Interviews? (10 marks)
Q3. Which are the areas where preparatory work related to conducting a meeting are necessary (10 marks)
Q4. State some Strategies to overcome Stage fear (10 marks)
Q5. Define Public Speaking & Determine the purpose of topic Selection (10 marks)
Q6. Write notes on Listeners Related Barriers (10 marks)
Q7. Write notes on Related Barriers (10 marks)
Q8. What are the Components of Reading skill (10 marks)

 

Business Environment
Answer the following question.
Q1. What is consumer education? (10 marks)
Q2. What is FEMA. (10 marks)
Q3. How bad is India’s infrastructure. (10 marks)
Q4. What is licensing? (10 marks)
Q5. Discuss patents. (10 marks)
Q6. What does management transfer involve. (10 marks)
Q7. Is India sharing a comfortable position with regard to natural resources? (10 marks)
Q8. Write a note on socio-cultural environment of Business. (10 marks)

 

 
Subject : Business Ethics
Answer the following question.
Q1. Give pts of Narasimhan Committee Report (1991)? (10 marks)
Q2. Give enlightening words of the Dalai Lama. (10 marks)
Q3. What are the fundamental duties of every citizen of India. (10 marks)
Q4. Give importance of media in guiding citizens (10 marks)
Q5. Give importance and use of ISO 9000 standard. (10 marks)
Q6. Give benefits of consumer education. (10 marks)
Q7. Write note on electrification of villages. (10 marks)
Q8. What is imperative need? (10 marks)

 

Corporate Law
Answer the following question.
Q1. What are the functions of Controller (10 marks)
Q2. Distinguish between Managing Director and Manager (10 marks)
Q3. State the miscellaneous provisions as regards charges (10 marks)
Q4. Distinguish cheque and Bill of Exchange (10 marks)
Q5. What are the exceptions to transfer of title by non-owners (10 marks)
Q6. What are the Rights and liabilities of Incoming partners (10 marks)
Q7. Write the distinguishing points of void agreement and voidable contract (10 marks)
Q8. What are powers of RBI to inspect authorized person (10 marks)

 

Financial Management
Answer the following question.
Q1. How are financial trades made in an over the counter market? Discuss the role of a dealer in the OTC market. (10
marks)
Q2. Describe the duties of the financial manager in a business firm. (10
marks)
Q3. Determination of capital structure of a company is influenced by a number of factors’ explain six such factors. (10
marks)
Q4. To avoid the problem of shortage and surplus of funds, what is required in Financial management? Name the concept
and explain four points of importance.
(10
marks)
Q5. How risk and expected return is compared in two distributions? (10
marks)
Q6. What types of shares are available in the market? (10
marks)
Q7. What are Strike Price and Option Price? (10
marks)
Q8. What is the financial management function? (10
marks)

 

Quantitative Methods
Case Studies
A monte Carlo Case Study (20
Marks)
Laura,’ a 57 year old unmarried woman, earns around 68,000 dollars per year with expenditure of 37,500 dollars. She hit away
14,000 dollars each year and collected 330,000 dollars in her RRSP and TFSA, and also a rented apartment worth 250,000 dollars.
She has a iixed pension given by her employer, although it is not indicated to price rise, and Is entitled to get complete benefits of
Canada Pension Plan and Old Age Security, for retirement. She did not have a very competent portfolio: one fourth of cash is there,
and most of it was in contracted sector ETFs, single stocks and business bonds. Due to wrong entry of ETFs in the account,
unnecessary taxes were charged. Even before reconstructing Laura’s portfolio,”he had to make certain that it matched with.her
financial aims. Laura’s main aim was to ascertain if she could retire before the age of 65, maybe as early as 60, therefore she had to
know if her investments could produce enough flow of cash after she retires. Monte Carlo may show a top possibility of success with
the allotment of equity of 70% ot 80%. Through a risky questionnaire and art open interview, Justin Ill ‘ascertain that Laura was the
best person for a portfolio of 60% fixed income and 40% equities. . Through Monte Carlo software, Justin entered the current
portfolio . size of Laura, her rate of savings, projected retirement expenditure, and other employer income and government pensions.
If Laura feels that working till the age of 63 was unpleasant, she could go for the reproduction again and with different estimation.
Increasing her anticipated returns or bringing down the rate of inflation, is only a thought, therefore, she will have to make some
stronger decisions: she will have to making some more savings, or bring down her rate of planned expenses after retirement.
Amazingly, by bringing up the allotment to fixed salary could increase her opportunity to succeed: in spite of th returns being lower
than the equities, the volatility is also less, which lessens the risk of helpless decline in the early years. At last, Laura decided to work
for 6 more years and plan her retirement at the age of 63. After this, Justin decided to help her make a fresh ETF portfolio to match
that goal: it was finalized at 30% short term business bonds, 30% GICs, and the rest of it was divided among Canadian, L’S and
global equities. Laura was able to make a notified decision through the Monte Carlo simulation, but this wasn’t the end of the
procedure. In two or three years time, she will have to visit the location again to see that she is still on the right path of her retirement
goal, as many issues like, loss of job, a legacy, new connections, increase in the interest rates, all these could bring a change in the
main suppusitions 1 ; and she will have to redo her plans. The possibilities are different before the age of 63. For each added year
that Laura works, her portfolio will addition instead of a decrease and this will lead to a thrilling difference: the success rate will rise
up by 25% points if she continues to work till the age of 61 instead of 60.
Answer the following question.
Q1. How much was Laura earning at the age of 57? (Hint: 68,000 dollars per year)
CASE STUDY (20
Marks)
The cost of fuel in running of an engine is proportional to the square of the speed and is Rs 48 per hour for speed of 16 kilometers
per hour. Other expenses amount to Rs 300 per hour. What is the most economical speed?
Answer the following question.
Q1. What is most economical speed?
6/6/2019 ISTM
2/2
Q2. What is a chi-square test?
Q3. What is sampling and what are its uses.
Q4. Is there any alternative formula to find the value of Chi-square?
Finoplastika Industries Ltd, Nigeria (20
Marks)
Time series analysis has two important aims: 1) recognizing the quality of the phenomenon shown by the series of studies, and 2)
Both the aims need the plan of the viewed time series data is recognized and somewhat officially explained: A time series is said to
be a ‘collection of observations made in sequence with time’. For example: recording level of daily rainfall, periodical total domestic
product of US, and monthly strength of the. workers in Marine Corps for a specific rank and MOS. The evaluation of time series
gives instruments for picking a symbolic model and delivering forecasts. There are two sorts of times series data: • Continuous: in
this the data consists of study at every moment, for example, seismic movement recorded on a seismogram. • Discrete: the data
contains recordings taken at different periods ,like, statistics of each month crime. Until the data is absolutely haphazard, studies in
time series are usually related to each and the following studies could be partly ascertain by the last values. For instance, the reasons
pertaining to the meteorology which have an effect on the temperature for any given day tend to have some affect on the next day’s
climate. Hence, the observations of the past temperature are helpful for predicting temperatures for the following days. • A time
series can be deterministic if there are no haphazard or feasible features but goes in a set and foreseeable manner. The data gathered
during the classical physics experiment like showing Newton’s Law of Motion, is one example of a deterministic time series. The
stochastic type of series is more appropriate to the econometric function. Stochastic variables contain undefined or arbitrary
viewpoint. Though the worth of each study cannot be precisely foreseen, calculating the various observations could follow the
expected method. These methods can be explained through the statistical models. According to these models, studies differ
erratically on the underlying mean value whtch is the role of time. Time series data can be put in the following categories: one or
more performance factors; trend, seasonality, cyclical function and random sound. Various kinds of time series predicting models
give forecasts through extrapolating the previous performance of the values of a specified \’l!riable of interest. Consecutive study in
econometric times series are generally not free and forecast can be made on the basis of last observations. Although precise
predictions can be made with deterministic time series, predictions of stochastic time series are restricted to ‘conditional statements
regarding the future on the basis of particular hypothesis.’ Armstrong (2001) says, “The basic Assumption is that the variable ui!!
continue in the future as it has behaved in the past. ” Particularly, the time series predictions are suitable for stochastic type of data in
which the fundamental root cause of variation like, trend, cyclical performance, seasonality, and uneven variations, do not change
radically m time. Therefore, modeling is considered to be more suitable temporarily instead of permanent predictions.
Answer the following question.
Q1.
Write briefly on time-series analysis. (Hint: recognizing the quality of the phenomenon shown by the series of
studies, and, both the aims need the plan of the viewed time series data is recognized and somewhat officially
explained)
CASE STUDY (20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb is selected at
random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?


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HOSPITAL MANAGEMENT

 

Note: Each question carries 10 marks

Describe the stages of growth of hospitality industry.

 

Discuss the importance of training in hospitality sector.

 

  1. Elaborate the concept of domestic and international tourism.

 

  1. How do socio-cultural and economic scenarios get affected by tourism?

 

  1. Describe the various departments of a hotel and their important functions.

 

  1. Describe briefly the laws and guidelines, related to recognition of travel agency.

 

  1. How will you successfully grow in the most competitive hospitality industry?

 

  1. Suggest the long term plans and actions.

 

 

BUSINESS COMMUNICATION

CASE-1 (20 Marks)

Nestle has launched quality street ,lion and after 8 choclates imported from Europe. Qualtty Street is an

assortment of chocolates priced at Rs. 7 5 for 218 gm. After Eight is a popular adult chocolate priced at Rs.25

for 20 gm and Lion is a caramel wafer bar priced at Rs. 20 for a 45 gm bar. (Kit Kat )is priced at Rs. 6 for a 17

gm bar and has a chocolaty taste while Lion has a crunchy taste). The brands have different tastes and will

appeal to different target segments (though the target segment is one which may have already been exposed to

these brands during visits abroad). These brands have been introduced in metros in upmarket stores which sell

brands bears the label “lmported by Nestle India Ltd.” indicating that they may be better than smuggled ones

(which may be stale).

Question :

Suggest suitable media /media vehicles for promoting these brands. Give reasons in support of your answer

What business communication media you will utilize if you have to launch a soap in rural India?

CASE -2 (20 Marks)

The herbal shampoo market is valued at around Rs. 100 crores. Ny/e, Ayur, Dqbur and Biotique are some of the

established brands in the market.

Helene Curtis (JK Group) has introduced a premium herbal shampoo (with variants Shikskai, henna and qmla

and brqhmi and josur) priced between Rs. 80 and Rs. 90 (500 ml) for different types of hair. The proposition is

the benefits offered by lhe variant based on the combination of herbs, benefits offered by the variants range

from extra protection and nourishment to colour, body and bounce. The shampoos have been launched under

the brand name Premium Herbsl Shsmpoos and they target urban housewives with a monthly household

income of Rs.25,000. The brand is distributed through 7 0,000 retail outlets and 120 Raymond shops. The

company has planned only point of purchase (POP) posters initially and may consider the electronic media

later. The shampoo has an annual advertising expenditure of Rs. 10 crores.

Question :

Comment on the marketing mix of JK’s Premium Herbsl Shampoos ?

How can you make their communication more effective ?.

Page 2 of 2

CASE 3 (40 Marks)

Attempt all cases of the following: (10 marks each)

Iran Rafsanjan Co., Rafsanjan City, Iran has taken a marine insurance policy No. VB/84/3629/29 dated

20th December, 2005 from Albroz Insurance Co., Kerman City, Iran for the import of 500 tractor gears

from Apex Products (India) Ltd., Delhi. The exporter shipped the cargo on board vessel — SEEMA on

26th December, 2005 for Bandar Abbas Port of Iran.

As per the letter of credit condition, the exporter was required to fax the shipment details to Albroz

Insurance Company within 24 hours of the shipment. However, the exporter could not fax such details due

to change in telephone (fax) number of the insurance company.

Draft an express telegram to intimate shipment details.

  1. ii) Yours is a multinational company having joint venture with a Chinese company. Plant is to be located at

Surat. The company immediately needs an Executive – Foreign Affairs (male/female) with ability of

“writing and speaking Chinese language.

Draft a recruitment advertisement for publication under classified column of a national daily. Salary-is no

bar for the right candidate. E-mail address -info@krishnafashions.com

iii) The local head office of State Bank of India is located at 11, Parliament Street, New Delhi-110001. The

bank wants to construct 76 flats at Noida for its employees and invite applications for pre-qualification of

contractors. Full details are available on its website – www.sbi.co.in or www.statebankofindia.com/

procurement_news.

Draft a notice for pre-qualification of contractors.

  1. iv) The Joint Admission Board (JAB) of Indian Institutes of Technology in its meeting held on 17th

September, 2005 at Kolkata has taken some decisions with regard to Joint Entrance Examination (JEE)

2006, i.e., to appear in JEE, one must secure at least 60% marks (55% for SC/ST and PD) in 10+2

examination; a candidate can have only two attempts with effect from JEE-2006; and a candidate who

joins any of the IITs through JEE-2006 will not be permitted to appear in JEE in future.* It was also

decided that candidates, who have passed their qualifying examination in 2005 or earlier, will be allowed

to appear in JEE-2006 as the last chance, witji no consideration of marks or attempts at JEE subject to age

requirements. On behalf of the JAB, draft a suitable press release to be issued by organising chairman

highlighting these decisions.

 

BUSINESS ETHICS

 

CASE -1 (20 Marks)

Joan, an employee of Great American Market, was warned about her excessive absenteeism several

times, both verbally and in writing. The written warning included notice that “further violations will

result in disciplinary actions,” including suspension or discharge.

A short time after the written warning was issued, Joan called work to say she was not going to be in

because her babysitter had called in sick and she had to stay home and care for her young child. Joan’s

supervisor, Sylvia, told her that she had already exceeded the allowed number of absences and warned

that if she did not report to work, she could be suspended. When Joan did not report for her shift,

Sylvia suspended her for fifteen days.

In a subsequent hearing, Joan argued that it was not her fault that the babysitter had canceled, and

protested that she had no other choice but to stay home. Sylvia pointed out that Joan had not made a

good faith effort to find an alternate babysitter, nor had she tried to swap shifts with a co-worker.

Furthermore, Sylvia said that the lack of a babysitter was not a justifiable excuse for being absent.

Questions:

Was the suspension fair?

Did Joan act responsibly?

Should she be fired?

CASE-2 (20 Marks)

You own a cement company, and deal with most the local contractors for cement, sand, etc. You have

a reputation of high quality products, and for good customer service with your customers. Your

foreman has just run the standard quality control tests you have performed regularly on your products.

When the test results are ready, you discover that the new batch of product is 9% less durable than

your usual material. It is still well above all industry standards and meets all building codes and

requirements for the purposes for which it is intended, but it is, nevertheless, not up to your usual

standards. Throwing it away would cost your company many thousands of dollars.

You decide to sell the cement anyway.

Questions:

Should you tell your customers?

Should you discount the price?

Should you tell your employees, so they will be knowledgeable with the customers?

Would you use this cement on foundations for your own house?

Page 2 of 3

CASE-3 (20 Marks)

Fred, a 17-year employee with Sam’s Sauna, was fired for poor job performance and poor attendance,

after accruing five disciplinary penalties within a 12-month period under the company’s progressive

disciplinary policy. A week later, Fred told his former supervisor that he had a substance abuse

problem.

Although there was no employee assistance program in place and the company had not been aware of

Fred’s condition, their personnel director assisted Fred in obtaining treatment by allowing him to

continue receiving insurance benefits and approved his unemployment insurance claim.

Fred subsequently requested reinstatement, maintaining that he had been rehabilitated since his

discharge and was fully capable of being a productive employee. He pointed to a letter written by his

treatment counselor, which said that his prognosis for leading a “clean, sober lifestyle” was a big

incentive for him. Fred pleaded for another chance, arguing that his past problems resulted from drug

addiction and that Sam’s Saunas should have recognized and provided treatment for the problem.

Sam’s Saunas countered that Fred should have notified his supervisor of his drug problem, and that

everything possible had been done to help him receive treatment. Moreover, the company stressed that

the employee had been fired for poor performance and absenteeism. Use of the progressive discipline

policy had been necessary because the employee had committed a string of offenses over the course of

a year, including careless workmanship, distracting others, wasting time, and disregarding safety rules.

Questions:

Should Fred be reinstated?

Was the company fair to Fred in helping him receive treatment?

Did the personnel director behave ethically toward Fred?

Did he act ethically for his company?

Would it be fair to other employees to reinstate Fred?

CASE-4 (20 Marks)

In January of last year, the S.S. Vulgass, an oil tanker of the Big Dirty Oil Company ran around in the

area just north of Vancouver, spilling millions of gallons of crude into the waters and onto the beaches

of British Columbia and southern Alaska. The damage to the beaches and wildlife and consequently to

the tourist industry, the ecology and the quality of life of the local residents is incalculable, but in any

case will require many millions of dollars for even the most minimal clean-up.

The ship struck a small atoll, well-marked on the navigational maps, but it was a dark night and the

boat was well off course. On further investigation, it was discovered that the Captain of the Vulgass,

Mr. Slosh, had been drinking heavily. Leaving the navigation of the ship to his first mate, Mr. Mudd,

he retired to his cabin, to “sleep it off.” Mr. Mudd had never taken charge of the ship before, and it is

now clear that he misread the maps, misjudged the waters, maintained a speed that was inappropriate

and the accident occurred. Subsequent inquiries showed that Captain Slosh had been arrested on two

drunk driving convictions within months of the accident. The Vulgass itself, a double-hulled tanker,

was long due for renovation and, it was suggested, would not have cracked up if the hull had been

trebly reinforced, as some current tankers were.

Page 2 of 3

  1. U. Rich, the Chief Executive Officer of Big Dirty Oil declared the accident a “tragedy” and offered

two million dollars to aid in the clean up. The Premier of British Columbia was outraged.

Environmental groups began a consumer campaign against Big Dirty Oil, urging customers to cut up

and send in their Big Dirty Oil credit cards in protest. In a meeting to the shareholders just last month,

CEO Rich proudly announced the largest quarterly profit in the history of the Big Dirty Oil Company.

He dismissed the protests as “the outpourings of Greenies and other fanatics” and assured the

shareholders that his obligation was, and would always be, to assure the highest profits possible in the

turmoil of today’s market.

Questions:

The question is, who is responsible?

Against whom should criminal charges be leveled?

What should be done, if anything, to punish the corporation itself?

What about the CEO?

 

PERSONNEL MANAGEMENT

 

SUBJECT: PERSONNEL MANAGEMENT

CASE STUDY : 1

Manpower planning is important aspect. Macro issues concerning factors like national population trends,

educational plans, economic growth rate, overall supply and demand for various categories of manpower will

certainly have an impact on the manpower plans of the enterprise.

These factors impinge on the enterprises plans the manpower planner needs to be aware of their impact. One

of the assumptions made in a less developed country like India, with surplus labour, is that there are large

number of trained manpower available for any specific skill requirement. It is generally not so.

Define the term “Manpower Planning”?

Discuss “Manpower Planning makes for different purposes at different level”?

Explain some other pay-offs from Manpower Planning to the enterprise?

Objectives of Manpower Planning. Explain in detail?

CASE STUDY : 2

The process of selection involves three stages – Recruitment, Selection and Placement. Recruitment refers to

making the vacancies known to potential applicants and thereby generating applications for position. This is

generally done through advertisement in mass media, employment exchange, private employment agencies,

deputation, word of mouth and campus recruitment.

Once these applications are generated, the actual selection begins. The number of methods can be used to

select. These may include application form, selection tests, interviews, business games, physical

examination. Finally the employee’s are placed in the appropriate positions.

ANSWERS PROVIDED. CON: DR PRASANTH MBA PH.D. MOBILE: +91 9924764558 OR +91 9447965521

Define the term “Word of Mouth”.

Define the objective and importance of advertisement in the process of Recruitment?

Define the term selection in brief.

Explain the methods of selection?

CASE STUDY : 3

Open and two way communication ensures survival of the organization. It is means to make members work

together. Formal communication can be downward and upward. Despite its significance communication

can suffer from distortions both intended as well as unconscious. Some of the reasons for distortions are

tendency to evaluate pre-existing attitudes, sterotypes, values and perceptions. Feedback can help improve

the quality of communication. Feedback however should be prompt both positive and negative, focus an

action and behavior instead of individual.

Distinguish between one way versus two way communication.

Define the tem formal and informal organizational communication?

Explain the most common channels available for downward communication in an organization?

What do you mean by communication filters?

CASE STUDY : 4

The quality of work life (QWL) research programme, which has been in progress for sometimes now, has

tried to understand human behavior in the work situation in order to enhance productivity job satisfaction

and employee involvement. QWL takes a holistic view of the employee at the work place. The focus has

shifted from time to time. QWL related activities are several but revolve around work restructuring, job

design, participative problem solving, reward systems and work environment.

What do you understand by the concept of QWL?

Identify its major activities and concerns?

Discuss the relevance of QSL in the Indian context?

‘Flexible working time arrangement can be an answer to the multifarious roles of the Indian worker’,

Evaluate.

 

SUBJECT: PRINCIPLE & PRACTICE OF MANAGEMENT

Marks: 80

CASE STUDY : 1

International Case : Carrefour — Which Way to Go?

Wal-Mart’s biggest global competitor is the big French retailer Carretour, a firm that has hypermarkets, big

stores offering a variety of goods. It has made large investments around the globe in Latin America and China.

But not all is well as competitors taking market share its home market, for instance. There has been even

speculation of a takeover by Wal-Mart or Tesco, an English chain. Mr. Barnard has been ousted after heading

the company for 12 years; he was replaced by Jose Luis Durant who is of German-Spanish descent. Although

the global expansion is cited by some as success, it may be even a big mistake. It withdrew from Japan and

sold 29 hypermarkets in Mexico. Carrefour also had problems competing with Tesco in Slovakia and the

Czech Republic. In Germany, the company faced tough competition from Aldi and Lidle, two successful

discounters. On the other hand, it bought stores in Poland, Italy, Turkey, and opened new stores in China,

South Korea, and Columbia. Carrefour has become more careful in selecting markets. But. the company is

eager to enter the Indian market, but found out in late 2006 that Wal-Mart will do so as well.

In France, where Carrefour is well established, the company made the big mistake in its pricing policy. It

probably started with the 1999 merger with Promodes, the French discount chain. Carrefour confused the

French clientele by losing its low-cost image; whether the image can be changed remains to be seen. Mr.

Durant, the new CEO since 2005, embarked on the new strategy by offering 15 percent new products in its

hypermarkets and 10 percent in its supermarkets. Moreover, he wants to employ more staff, extend the

operating hours in certain hypermarkets, cutting prices, trying small stores, and pushing down decision

making. Mr. Durant aims to stay only in countries where Carrefour is among the top retailers.

Questions:

How should Mr. Durant assess the opportunities in various countries around the world?

Should Carrefour adopt Wal-Mart’s strategy of “low prices everyday”? What would be the advantage or

disadvantage of such a strategy?

How could Carrefour differentiate itself from Wal-Mart?

  1. Identify cultures in selected countries that need to be considered in order to be successful?

ANSWERS PROVIDED. CON: DR PRASANTH MBA PH.D. MOBILE: +91 9924764558 OR +91 9447965521

CASE STUDY : 2

International Case : Reengineering the Business Process at Procter & Gamble

Procter & Gamble (P&G), a multinational corporation known for products such as diapers, shampoo, soap, and

toothpaste, was committed to improving value to the customer. Its products were sold through various

channels, such as grocery retailers, wholesalers, mass merchandisers, and club stores. The flow of goods in the

retail grocery channel was from the factory’s warehouse to the distributors’ warehouses before going to the

grocery stores where customers selected the merchandise from the shelves.

The improvement-driven company was not satisfied with its performance and developed a variety of programs

to improve its service and the efficiency of its operation. One such program was electronic data interchange,

which provided daily information from the retail stores to P&G. The installation of the system resulted in

better service, reduced inventory levels, and labor-cost savings. Another approach, the continuous

replenishment program, provided additional benefits for P&G as well as for its retailer customers. Eventually,

the entire ordering system was redesigned, with the result of dramatic performance improvements. The

reengineering efforts also required restructuring of the organization. P&G had been known for its brand

management for more than 50 years. But in the late 1980s and early 1990s, the brand management approach

pioneered by the company in the 1930s required rethinking and restructuring. In a drive to improve efficiency

and coordination, several brands were combined with authority and responsibility given to category managers.

Such a manager would determine overall pricing and product policies. Moreover, the category managers had

the authority to withdraw weak brands, thus avoiding conflict between similar brands. They were also held

responsible for the profit of the product category they were managing. The switch to category management

required not only new skills but also a new attitude.

Questions:

The reengineering efforts of P&G focused on the business process system. Do you think other processes,

such as the human system, or other managerial policies need to be considered in a process redesign?

What do you think was the reaction of the brand managers, who may have worked under the old system for

many years, when the category management structure was installed?

As a consultant, would you have recommended a top-down or a bottom-up approach, or both, to process

redesign and organizational change?

What are the advantages and disadvantages of each approach.

CASE STUDY : 3

International Case : The Restructuring of Daimler-Benz

In a 1996 address to stockholders and friends of Daimler-Benz, CEO Jurgen Schrempp reviewed the position

of the diversified company. He started by saying “1995 was a dramatic year in the history of Daimler-Benz.” It

was also a year that the board of management made a major break with the past.

Daimler-Benz, with more than 300,000 employees worldwide, consisted of four major groups: The first, by far

the biggest and most successful group, was Mercedes-Benz with about 200,000 employees. It is best known

for its passenger cars and commercial vehicles. The second was the AEG Daimler-Benz industries in the

business of rail systems, microelectronics, heavy diesel engines, energy systems technology, and automation.

The third was the Aerospace Group in the business of aircraft (the company has a more than one-third interest

in the Airbus consortium), space systems, defense and civil systems, and propulsion systems. Finally, there

was the Inter Services Group consisting of systemshaus, financial services, insurance brokerage, trading,

marketing services, mobile communications services, and real

estate management.

Daimler-Benz went through various development phases. From 1985 to 1990, it diversified into aerospace and

electrical engineering. The aim was to become an integrated high-tech group. This diversification was further

consolidated in the next phase that extended from 1990 to 1995. Under the leadership of Schrempp, the core

business was redefined and the strategy refocused.

A 1995-96 portfolio review showed the need for refocusing on what the company could do best. Top

management reevaluated its strategies and its core businesses based on economic criteria and the strategic fit

of the various activities. It became clear that the company’s strengths were in car manufacturing, the truck

business, and the railroad sector. Mercedes Benz, for example, had a strong competitive position with its cars

and trucks in Europe, North America, and Latin America. Vans were also relatively strong in Europe, and

buses had a good competitive position in Latin America. Based on this analysis, the strategies for potential

growth were through globalization and the development of new product segments.

In 1996, top management reassessed the company’s position and its 1995 unsatisfactory results from its

operations. It was discovered that the company was exposed to currency fluctuations that affected profitability.

The company’s image was also blurred because of the ventures into many different kinds of industries. The

management board decided to cut its losses and chart a new direction for the company, with greater emphasis

on profitability. The organization structure was tightened and certain businesses were divested. In fact, policy

decision from an earlier period were reversed. The unprofitable AEG Group and the Dutch aircraft

manufacturer Fokker did not receive financial support. Since both the Dutch government and Daimler-Benz

withdrew support, Fokker filed for bankruptcy. Although these and other drastic decisions helped reduce the

1995 financial losses, the company’s goal was not to emphasize maximizing short-term profitability but to

work toward medium- and long-term profitability.

A number of other managerial decisions were made to achieve the ambitious goals of reducing costs and

improving profitability. Employees close to the operations were empowered to make decisions necessary to

carry out their tasks. The organization structure was simplified and decentralized so that organizational units

could respond faster to environmental changes. Moreover, the new organization structure was designed to

promote an entrepreneurial spirit. Control was exercised through a goal-driven, performance-based reward

system. At the same time, the new structure was designed to promote cooperation. In 1997, the board of

management restructured and integrated the Mercedes-Benz Group into Daimler-Benz. Consequently,

Mercedes-Benz’s chief, Helmut Werner, who had been given credit for a successful model policy, resigned

from the company.

Questions:

What is your assessment of Daimler-Benz’s operations in many different fields?

Should the various groups operate autonomously? What kinds of activities should be centralized?

Daimler-Benz is best known for its Mercedes-Benz cars. Why do you think Daimler bought AEG in the first

place and why did it venture into the Aerospace and Inter Services businesses?

Given the apparent mistakes in acquiring non-automotive businesses, what should Jurgen Schrempp do

now?

CASE STUDY : 4

International Case : Global Car Industry

How the Lexus Was Born-and Continued Its Success in the United States, but will Lexus Succeed in Japan?

One of the best examples of global competition is in the car industry. As the Japanese gained market share in

America, U.S. car makers required the Japanese to self-impose quotas on cars exported to the United States.

This encouraged Japanese firms not only to establish their plants in the United States but also to build bigger

and more luxurious cars to compete against the higher-priced U.S. cars- and the expensive European cars such

as the Mercedes and the BMW.

One such Japanese car is the Lexus, by Toyota. This car is aimed at customers who would like to buy a

Mercedes or BMW but cannot afford either. With a sticker price of $35,000, the Lexus is substantially less

expensive than comparable European imports. In 1983, Toyota set out to develop the best car in the worldmeasured

against the Mercedes and the BMW. The aim was to produce a quiet, comfortable, and safe car that

could travel at 150 miles per hour and still avoid the gas guzzler tax imposed on cars getting less than 22.5

miles per gallon. This seemed to be an idea of conflicting goals: cars being fast seemed irreconcilable with

cars being at the same time fuel-efficient. To meet these conflicting goals, each subsystem of the car had to be

carefully scrutinized, improved whenever possible, and integrated with the total design. The first version of the

32-valve V-8 engine did not meet the fuel economy requirement. The engineers applied a problem-solving

technique called “thoroughgoing countermeasures at the source.” This means an attempt to improve every

component until the design objectives are achieved. Not only the engine but also the transmission and other

parts underwent close scrutiny to make the car meet U.S. fuel requirements.

Toyota’s approach to achieving quality is different from that of German car manufacturers. The latter use

relatively labor-intensive production processes. In contrast, Toyota’s advanced manufacturing technology aims

at high quality through automation requiring only a fraction of the work force used by German car makers.

Indeed, this strategy, if successful, may be the secret weapon to gain market share in the luxury car market.

Questions:

Prepare a profile of the potential buyer of the Lexus.

What should Mercedes and BMW do to counteract the Japanese threat in the United States and Europe?

Why has the Lexus model been very successful in the U.S. but has not been marketed in Japan?

(Suggestion: Review the frequency of repair records of luxury cars. Also talk to Lexus dealers or Lexus

owners).

Do you think Lexus will succeed in Japan? Why or why not

 

SUB : Architectural Management

Attempt all questions:

By collecting the information from the relevant and authenticated sources, make a report

on the

following:

  1. a) Sustainable development
  2. b) Conservation
  3. c) Schemes for slum area improvement
  4. d) Traffic control systems in India in comparison with foreign country.
  5. e) Road transport and Rail transport schemes for city transport and compare them.
  6. f) Parking problems

You are entrusted with evaluating a building as a “Complete System”. How would you

do this effectively. You may hold interviews of builders/owners of shops and office

premises and other customers regarding achievements and problems.

Carry out a critical study of the Architectural pattern of

  1. a) 19th Century
  2. b) 20th Century
  3. c) Early 21st Century

Based on your study, project your opinions and suggestions for further development.

You will agree that all about urban planning and landscape is equally true for rural

design and landscape. However, the scale is different, cost of the land is less, size of

the plot is bigger and with the closeness of nature, achievement is comparatively easy.

What is important is the approach.

Keeping in mind that every village to be developed into a mini town with aesthetic

landscape, what would be your approach in order to achieve the desired level as stated

above.

ANSWERS PROVIDED. CON: DR PRASANTH MBA PH.D. MOBILE: +91 9924764558 OR +91 9447965521

Case Study of a House

The brief

One hall/dining, one bedroom, toilet, kitchenette, verandah, economical structural system,

minimum furniture. Total area around 60 sq. m.

The design

“The virtues of geometry” is the theme of this design. Since it is a guest house, the user is

not going to stay for more than two to three days. Thus there will be no specific suggestion

about the shape of the rooms. To achieve economy, the virtue of geometry of a circle is

utilized. The periphery is less for the same area of a circle than a square or rectangular

shaped structure. Thus the length of the wall is reduced to achieve economy. This also

makes the 23 cm load bearing structure more stable, like a well. An open verandah with

built-in seating and kitchenette and with rectangular shaped toilet is added opposite to each

other. A common RCC slab joining these volumes do not allot chajjas for the windows placed

at the junction points. To ensure further economy, the 45 sloping AC sheet roofing allows

storage space for kitchen and conceals the overhead water storage tank over the toilet. The

two skylights, one for dressing in the bedroom and one over the folding dining table allows

adequate light for the central dark portion. Thus, the total composition becomes a unique

combination of cylindrical, cube and triangular shapes. The major furniture is of built-in type

which minimizes the cost, and needs less maintenance. Owners of this guest house wanted

more weightage to be given for economy and maintenance, which I have succeeded in

getting.

The Outcome

Virtues of geometry with structural logic can create good designs. Aesthetical and

economical considerations give permanent quality to the structure, making it an architectural

object and not just a building.

Issues to be Addressed :

Study all details shown in the plan, the axonometric view and orientation, and comment

on the

total planning.

Find out the total plinth area by preparing working drawings.

State various measures proposed to achieve economy in cost.

Give a thought to solar system for heating water, landscaping treatments, and plan’s

usefulness

for farm house.

 

 

 

SUBJECT : INVENTORY MANAGEMENT

COURSE : ADMTM Total Marks : 80

Section A : Marks 3 each

Q.1

What is ABC analysis?

Give four examples of MRP?

What is meant by lead time?

Define standardization?

What are the various inventory models?

(f) What are the functions of inventory?

(g) Explain briefly the various types of inventories?

(h) Define traffic management?

(i) What is the need for feedback inventory information system?

(j) Give two factors considered for choosing equipments for material handling?

Section B Marks 10 each attempt any 5

Comptek computers wants to reduce a large stock of PCs it is discontinuing. It has offered a

university book store a quantity discount pricing schedule as follows:

(please see the attachment)

Quantity Price (Rs.)

1-49 14,000

50-89 11,000

>90 9000

The annual carrying cost for the bookstore for a PC is Rs. 190, the ordering cost is Rs. 2,500

and annual demand for this particular model is estimated to be 200 units. The bookstore wants

AN ISO 9001 : 2000 CERTIFIED INTERNATIONAL B-SCHOOL

to determine if it should take advantage of this discount or order the basic EOQ size.

Explain the following terms:

Lead time

Re-order point

Stock out cost

Set-up cost.

What is the purpose of safety stock? How will the use of safety stock affect the EOQ? How

will the safety stock affect the total annual carrying cost of the material?

Describe the relation between Material requirement planning and Master productions schedule.

What are the advantages and limitations of MRP?

Q5) What are the objectives of stores management? How do you decide about the location and

layout of an effective store in an organization?

Q6) What is the purpose of JIT? Why are flexible resources essential for JIT? Wow are suppliers

affected by JIT?

 

SUBJECT : MANUFACTURING PLANNING AND CONTROL

COURSE : ADMTM Total Marks : 80

Time : 3 Hours

N.B. : 1. All Questions are compulsory

  1. Illustrate your answers with suitable sketches wherever possible.
  2. All question carry equal marks.

What are the typical tasks performed by the MPC system and how do these task affect the

company operation. What is the cope of ERP implementation and how are the various modules of

the software organized.

What are the communication linkages between demand management, other MPC modules and

customers? And what the fundamental activities in sales and operation planning and what

techniques can be uses explain in brief.

Write the short note on four of the following:

  1. I) Master production Schedule
  2. II) Function of Manufacturing planning and control

III)Computer integrated manufacturing

IV)Breadth of purchasing in MPC.

Compare CPM and PERT

  1. b) With the help of block diagram explain hierarchy of capacity planning decision.
  2. c) Describe the function vendor development and vendor management.

Q3) a) State the seven wastes as being the targets of continuous improvement in Just in Time.

  1. b) There are five jobs of which is to be processes through three machines A, B, and, C in order

ABC Processing time in hour are

Job A B C

1 3 4 7

2 8 5 9

AN ISO 9001 : 2000 CERTIFIED INTERNATIONAL B-SCHOOL

3 7 1 5

4 5 2 6

5 4 3 10

Determine the optimum sequence for the five jobs and the minimum elapsed time.

  1. c) Compare the bill of materials and cookbook recipe.
  2. d) Explain the practical steps involved in solving PERT problems.

Explain Role of demand management in manufacturing, planning and control with suitable

example?

  1. b) State advantages, limitation and Application of Linear programming. What basic concepts and

module are used for shop floor and vendor scheduling and control.

  1. c) Describe the function vendor development and vendor management

 

SUBJECT : PURCHASING & MATERIALS MANAGEMENT

COURSE : ADMTM Total Marks : 80

N.B. : 1) All Questions are compulsory

Illustrate your answers with suitable sketches wherever possible.

 Figure to the right indicate full marks.

 Define and discuss the significance of the materials management concept. [06 Marks]

What is the role of Materials Management in improving materials productivity?

Explain briefly. [06 Marks]

 Explain the various materials codification methods. How Standardization reduces cost in the

Materials Management? [08 Marks]

Q2) a) Explain the concept of choice and rationalization of materials [08 Marks]

  1. b) What is the value analysis? What are the different types of values? Describe the importance

of value analysis in an industrial enterprise. [08 Marks]

  1. c) Discuss the computer based inventory management system with diagram and

explain in details. [04 Marks]

Q3) a) What are the activities of purchase research? In which areas can purchase

research is conducted? Explain purchase library concept. [08 Marks]

  1. b) What is negotiation? Enumerate and discuss various tactics that may be used by

buyer while negotiating price with a supplier. [08 Marks]

  1. c) Explain the term vender development and vender rating in details. Also explain

the benefit of vendor rating [06 Marks]

Q4) a) List and explain in brief the factors influencing make or buy decisions [08 Marks]

  1. b) The Sahu Pump Corporation uses 60,000 valves per year and the usage is fairly constant at

5000 valves per month. Each valve costs the company Rs. 1.50. The carrying cost for the

company has been estimated at 15 % of the average inventory investment. The cost to place

an order and process the delivery is Rs. 30

  1. i) Calculate economic order quantity
  2. ii) What is the stock turnover rate ignoring safety stock if EOQ is ordered

frequently? [06 Marks]

AN ISO 9001 : 2000 CERTIFIED INTERNATIONAL B-SCHOOL

 What is variety reduction? Explain the areas of variety reduction [08 Marks

 

SUBJECT : DESIGNING & MANAGING THE SUPPLY CHAIN

COURSE : ADMTM Total Marks : 80

Time : 3 Hours

N.B. : 1) All Questions are compulsory

2) Illustrate your answers with suitable sketches wherever possible.

3) Figure to the right indicate full marks.

Q1) Solve any four of the following

  1. a) Explain the push/pull view of supply chain.
  2. b) Explain, what is the competitive strategy of supply chain.
  3. c) Discuss the goal of Supply Chain.
  4. d) Describe the major obstacle that must be overcome to successfully manage a supply chain.

Q2) a) Identify the major drivers of supply chain performance and discuss the role of each driver in

creating strategic fit between the supply chain strategy and the competitive strategy.

  1. b) Evaluate the strengths and weakness of different modes of transportation

Q3) Attempt any three of the following

  1. a) List the various view of supply chain and discuss one of them.
  2. b) Describe how the company achieves strategic fit between its supply chain strategy and

competitive strategy.

  1. c) Discuss the impact of replenishment policies on supply chain on safety inventory.
  2. d) Discuss the role of distribution in the supply chain.

Q4) Write the short note on any five of the following.

  1. a) Role of transportation in supply chain
  2. b) Role of sourcing in supply chain.
  3. c) Safety inventory management in Supply chain
  4. d) Coordination in supply chain.
  5. e) Role of Information technology in Supply chain.
  6. f) E-Business and supply chain management

 

OPERATIONS MANAGEMENT

CASE-1 (16 Marks)

Bloomsday Outfitters produces T-shirts for road races. They need to acquire some new stamping

machines to produce 30,000 good T-shirts per month. Their plant operates 200 hours per month, but

the new machines will be used for T-shirts only 60 percent of the time and the output usually includes

5 percent that are “seconds” and unusable. The stamping operation takes 1 minute per T-shirt, and the

stamping machines are expected to have 90 percent efficiency considering adjustments, changeover of

patterns, and unavoidable downtime. How many stamping machines are required?

CASE-2 (16 Marks)

In the table given below the Distribution Manager is expected to service these DCs as per the demands

placed. If the actual sales after completing week one is as follows, what would be the quantities that

would need amendment as far as Distribution Manager is concerned to service for week two and

onwards?

After week one the actual sales to Forecasted sales for week one ratio is as under: Mumbai did 80 % of

forecast , Lucknow did 75 % of forecast Kolkata did 60 % of week one forecast Chennai did 125 % of

forecast and Delhi did 150 % of week one forecast

Note : Kolkata will receive transit stocks in week 2 .

CASE-3 (16 Marks)

After working for 30 years, Ramjee Somjee Dutt opted for VRS and started a courier company and did

very well in the first four years. He was now looking for expansion of his business and decided to

venture into Road transportation business between Chennai and Mumbai and Mumbai and Delhi as he

felt that he could do well on this line. However before taking a final decision he hires your

Management Consultant firm formed by yourself. He has requested you to work out the Price to quote

his clients for these two routes considering the costs involved. He expects to earn a minimum profit of

Rs 1000 per day per truck after meeting all expenses. Your analysis of market conditions tell you the

following:

Vehicle cost Rs 7 lacs Depreciation 15 % Maintenance costs per day Rs 150 Drivers monthly Salary

Rs 5000 : Attendants monthly salary Rs 3000 . Misc expenses Rs 200 per day. Driver allowance is Rs

125 per day and attendant gets Rs 75. Diesel cost per liter is Rs 25 and the vehicle gives an average

mileage of 4 km to a liter. The Financial institutions offer loans at 10 % interest pa, which Ramjee has

been negotiating. It has been observed that on an average the vehicle covers 400 km per day. The

distance between Mumbai to Delhi is 1500 km and Mumbai to Chennai is 1350 km. The driver gets

rest day in Mumbai only for one day after they return from any trip.

CASE-4 (16 Marks)

A company is operating in two unrelated businesses. The first one is making common salt, which is

sold in one-kilogram consumer packs. The second business is making readymade garments. The owner

of the businesses has decided to implement Materials Requirement Planning (MRP) in one of the two

businesses, which is likely to give him greater benefit. Assuming that the current turnover and profits

of both the units are comparable, compare the relative benefits and limitations of Materials

Requirement Planning (MRP) for these two businesses.

CASE-5 (16 Marks)

A Manufacturer of motorcycles buys spark plugs at Rs.15 each. Now he wishes to manufacture the

plugs in his own factory. The estimated cost for the manufacture of spark plugs is around

Rs.50,000=00 and the variable cost comes to Rs.5 per spark plug. The Production Manager advises the

Manufacturer that the factory should go for manufacturing instead of procuring them from the open

market.

List out reasons for the decision of the Production Manager backed up by the necessary data

 

PROJECT MANAGEMENT

Attempt all questions

Give a detailed description on “Detailed Project Report”. Indicate the Pros and Cons of it also.

(10 Marks)

What is Project Management Information System? Why is a Project Management Information

System considered to be of immense importance in a project? In designing a Project Management

Information System what parameters are to be spelt out clearly in line with the objectives of the

Project management Information System? (20 Marks)

  1. Technology and processes play crucial role in certain projects. What the key issues are in regards

to choice of technology, equipment and processes at the stage of formulation of Detailed Project

Report?

(10 Marks)

  1. Given the activity mean and Standard Deviation, Find the probability that the project will take

more than 10 weeks to complete. (20 Marks)

Activity

Mean Standard Deviation

1 – 2 5 1

2 – 3 4 1

1 – 3 8 1

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  1. For the following network data ,

(20 Marks)

(a) Identify the Critical Path and its duration

(b) Calculate the total network slack time.

Job

(Activity)

Network

Initial Node

Network

Final Node

Estimated Time(days)

A 1 2 2

B 1 3 3

C 1 4 3

D 2 5 3

E 2 9 3

F 3 5 1

G 3 6 2

H 3 7 3

I 4 7 5

J 4 8 3

K 5 6 3

L 6 9 4

M 7 9 4

N 8 9 3

O 9 10 2


Quantitative methods ISBM exam answer sheets provided

Quantitative methods ISBM exam answer sheets provided whatsapp 91 9924764558
Subject : Quantitative Methods
Case Studies
A monte Carlo Case Study (20
Marks)
Laura,’ a 57 year old unmarried woman, earns around 68,000 dollars per year with expenditure of 37,500 dollars. She hit away
14,000 dollars each year and collected 330,000 dollars in her RRSP and TFSA, and also a rented apartment worth 250,000 dollars.
She has a iixed pension given by her employer, although it is not indicated to price rise, and Is entitled to get complete benefits of
Canada Pension Plan and Old Age Security, for retirement. She did not have a very competent portfolio: one fourth of cash is there,
and most of it was in contracted sector ETFs, single stocks and business bonds. Due to wrong entry of ETFs in the account,
unnecessary taxes were charged. Even before reconstructing Laura’s portfolio,”he had to make certain that it matched with.her
financial aims. Laura’s main aim was to ascertain if she could retire before the age of 65, maybe as early as 60, therefore she had to
know if her investments could produce enough flow of cash after she retires. Monte Carlo may show a top possibility of success with
the allotment of equity of 70% ot 80%. Through a risky questionnaire and art open interview, Justin Ill ‘ascertain that Laura was the
best person for a portfolio of 60% fixed income and 40% equities. . Through Monte Carlo software, Justin entered the current
portfolio . size of Laura, her rate of savings, projected retirement expenditure, and other employer income and government pensions.
If Laura feels that working till the age of 63 was unpleasant, she could go for the reproduction again and with different estimation.
Increasing her anticipated returns or bringing down the rate of inflation, is only a thought, therefore, she will have to make some
stronger decisions: she will have to making some more savings, or bring down her rate of planned expenses after retirement.
Amazingly, by bringing up the allotment to fixed salary could increase her opportunity to succeed: in spite of th returns being lower
than the equities, the volatility is also less, which lessens the risk of helpless decline in the early years. At last, Laura decided to work
for 6 more years and plan her retirement at the age of 63. After this, Justin decided to help her make a fresh ETF portfolio to match
that goal: it was finalized at 30% short term business bonds, 30% GICs, and the rest of it was divided among Canadian, L’S and
global equities. Laura was able to make a notified decision through the Monte Carlo simulation, but this wasn’t the end of the
procedure. In two or three years time, she will have to visit the location again to see that she is still on the right path of her retirement
goal, as many issues like, loss of job, a legacy, new connections, increase in the interest rates, all these could bring a change in the
main suppusitions 1 ; and she will have to redo her plans. The possibilities are different before the age of 63. For each added year
that Laura works, her portfolio will addition instead of a decrease and this will lead to a thrilling difference: the success rate will rise
up by 25% points if she continues to work till the age of 61 instead of 60.
Answer the following question.
Q1. How much was Laura earning at the age of 57? (Hint: 68,000 dollars per year)
CASE STUDY (20
Marks)
The cost of fuel in running of an engine is proportional to the square of the speed and is Rs 48 per hour for speed of 16 kilometers
per hour. Other expenses amount to Rs 300 per hour. What is the most economical speed?
Answer the following question.
Q1. What is most economical speed?
Q2. What is a chi-square test?
Q3. What is sampling and what are its uses.
Q4. Is there any alternative formula to find the value of Chi-square?
CASE STUDY (20
Marks)
12/4/2019 Aeren Foundation
2/2
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb is selected at
random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?
CASE STUDY (20
Marks)
The price P per unit at which a company can sell all that it produces is given by the function P(x) = 300 — 4x. The cost function is
c(x) = 500 + 28x where x is the number of units produced. Find x so that the profit is maximum.
Answer the following question.
Q1. Find the value of x.
Q2. In using regression analysis for making predictions what are the assumptions involved.
Q3. What is a simple linear regression model?
Q4. What is a scatter diagram method?


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Business Administration
Answer the following question.
Q1. Discuss – The unit of planning (10 marks)
Q2. What is the meaning and aims of filin (10 marks)
Q3. Write a note on staffing (10 marks)
Q4. Explain preparation of the product (10 marks)
Q5. Give advantages of soletradership (10 marks)
Q6. Explain origin of business policies (10 marks)
Q7. Explain the rise of management as a profession (10 marks)
Q8. What is flexibility of policies (10 marks)

 

Business Communication
Answer the following question.
Q1. Draft a sample notice of meeting & Agenda ‘ (10 marks)
Q2. Explain the process of Conduct of meeting (10 marks)
Q3. Write notes on Integrative Strategies (10 marks)
Q4. What are the Guidelines to use visual Aids (10 marks)
Q5. List the do’s & don’ts of effective listening (10 marks)
Q6. Why do listening barriers succeed? (10 marks)
Q7. What is reading Efficiency? List the factors affecting it (10 marks)
Q8. What are the gateways of Communication in an Organization (10 marks)

 

Business Ethics
Answer the following question.
Q1. Give song of eighteen values. (10 marks)
Q2. Write a short note on environment. (10 marks)
Q3. Give a note on Human culture. (10 marks)
Q4. What is the relation of ethics in business? (10 marks)
Q5. Write a note on consumerism. (10 marks)
Q6. Discuss seven points of mahatma Gandhi. (10 marks)
Q7. What is imperative need? (10 marks)
Q8. Give benefits of ISO 9000 quality systems. (10 marks)

 

Corporate Law
Answer the following question.
Q1. Discuss power to impose lesser penalty (10 marks)
Q2. Discuss purpose of guarantee . (10 marks)
Q3. Discuss contract. (10 marks)
Q4. Ignorance of law is no excuse. (10 marks)
Q5. Who is a small depositor . (10 marks)
Q6. Explain gifting of Corporate veil . (10 marks)
Q7. Discuss FDI . (10 marks)
Q8. Is it safe to go in for oral contracts? (10 marks)

Financial and Cost Accounting
Answer the following question.
Q1. Explain the importance of the Marginal cost technique in managerial decision making? (10
marks)
Q2. Which are the different ways by which the cost can be analysed? (10
marks)
Q3. Cost accounting has become an essential tool of management”. Comment and state the steps to be taken while
installing a costing system in a manufacturing concern.
(10
marks)
Q4. A good costing system is an involvable aid to management.” Discuss. (10
marks)
Q5. Cost accounting has become an essential tool of modern management”. comment. (10
marks)
Q6. What one the limitations of financial accounting? How do you overcome item in cost accounting? (10
marks)
Q7. Cost accounting is a system of foresight like pre-natal care, but financial accounting is just a postmortem
examination”. Critically examine this statement
(10
marks)
Q8. Differentiate between Management Accounting and Financial Accounting (10
marks)