Business Communication
Answer the following question.
Q1. What is Communication policy? What are its Specifications (10 marks)


Organization communication policies set expectations and manage the flow of communication both within and outside an organization. It’s important to set policies that facilitate meaningful and necessary communication necessary for employee productivity and morale, without restricting communication so much that employees feel intimidated and powerless. Having a good communication policy in place reduces conflicts and misunderstandings, and also eases transitions such as layoffs or mergers.

Employee communication policies can vary according to organization type. The military has a very strict chain of command, and while such a policy is typically mimicked at private companies there is more room for independent decision-making. For example, a clerical worker having an issue with a coworker or manager might be encouraged to communicate the problem to her immediate supervisor, who may then have discretion to handle it herself or take the issue up further in the chain of command, depending on the seriousness of the situation. Other communication policies typically include regular progress …………………………..
Q2. What is the time honored conventions for conducting Interviews? (10 marks)
Q3. Which are the areas where preparatory work related to conducting a meeting are necessary (10 marks)


Areas where preparatory work related to conducting a meeting are:

  • Be prepared. Meetings are work, so, just as in any other work activity, the better prepared you are for them, the better the results you can expect.
  • Have an agenda. An agenda — a list of the topics to be covered during the course of a meeting — can play a critical role in the success of any meeting. It shows participants where they are going, but it’s then up to the participants to figure out how to get there. Be sure to distribute the agenda and any prework in advance. By distributing the agenda and prework before the meeting, participants can prepare for the meeting ahead of time. As a result, they will be immediately engaged in the business of the meeting, and they’ll waste far less time throughout the meeting.

Q4. State some Strategies to overcome Stage fear (10 marks)
Q5. Define Public Speaking & Determine the purpose of topic Selection (10 marks)
Q6. Write notes on Listeners Related Barriers (10 marks)
Q7. Write notes on Related Barriers (10 marks)
Q8. What are the Components of Reading skill (10 marks)


Business Environment
Answer the following question.
Q1. What is consumer education? (10 marks)


Consumer education is pivotal within the buying society. Consumers are informed on how to make better buying decisions that directly affect the functioning of the economy. Consumer education has become more relevant due to the rapid growth of products in the market. Consumers need to stay informed on the effects of the economy in order to make the best decisions.

Q2. What is FEMA. (10 marks)
Q3. How bad is India’s infrastructure. (10 marks)
Q4. What is licensing? (10 marks)
Q5. Discuss patents. (10 marks)
Q6. What does management transfer involve. (10 marks)
Q7. Is India sharing a comfortable position with regard to natural resources? (10 marks)
Q8. Write a note on socio-cultural environment of Business. (10 marks)

Business Ethics
Answer the following question.
Q1. Give pts of Narasimhan Committee Report (1991)? (10 marks)


The Narasimham committee (1991) assumed that the financial resources of the commercial banks from the general public and were by the banks in trust and that the bank funds were to be deployed for maximum benefit of the depositors. This assumption automatically implied that even the government had no business to endanger the solvency, health and efficiency of the nationalized banks under the pretext of using banks funds for social banking, poverty eradication, etc. Accordingly, the Narasimham committee aimed at achieving three major changes in the banking sector in India;
Q2. Give enlightening words of the Dalai Lama. (10 marks)
Q3. What are the fundamental duties of every citizen of India. (10 marks)
Q4. Give importance of media in guiding citizens (10 marks)
Q5. Give importance and use of ISO 9000 standard. (10 marks)
Q6. Give benefits of consumer education. (10 marks)
Q7. Write note on electrification of villages. (10 marks)
Q8. What is imperative need? (10 marks)


Business Strategy
Answer the following question.
Q1. Define Joint Ventures. (10 marks)


A joint venture (JV) is a business arrangement in which two or more parties agree to pool their resources for the purpose of accomplishing a specific task. This task can be a new project or any other business activity. In a joint venture (JV), each of the ……………..
Q2. What is Core Competency? (10 marks)
Q3. Discuss about differentiation strategy. (10 marks)
Q4. Discuss about the global strategy levels. (10 marks)
Q5. What are the criticisms of the five forces model? (10 marks)
Q6. What are the risks of a single – country strategy. (10 marks)
Q7. Write a note on internal political considerations. (10 marks)
Q8. Give expansion strategies of organisations. (10 marks)

Corporate Law
Answer the following question.
Q1. What are the functions of Controller (10 marks)


A financial controller — sometimes called a “comptroller — is the lead accounting executive in a company. A controller’s duties can vary depending upon the size of the company, the complexity of accounting and financial operations and the number of people employed in the accounting department. The controller provides financial leadership and is instrumental in forming accounting strategies. A controller’s role, especially in smaller companies, can include broad visionary responsibilities as well as hands-on management.


Functions of controller are:



A financial controller is responsible for ensuring that all accounting allocations are appropriately made and documented. In smaller companies, the controller may also perform cash management functions and oversee accounts payable, accounts receivable, cash disbursements, payroll and bank reconciliation functions. Every company should maintain a separation of duties with regards to accounting functions to insure that there are checks and balances in the system. For instance, if the controller is responsible for preparing cash disbursements, he should not be a signatory on the account; the owner, chief executive or chief financial officer should be required to sign all checks.
Q2. Distinguish between Managing Director and Manager (10 marks)
Q3. State the miscellaneous provisions as regards charges (10 marks)
Q4. Distinguish cheque and Bill of Exchange (10 marks)
Q5. What are the exceptions to transfer of title by non-owners (10 marks)
Q6. What are the Rights and liabilities of Incoming partners (10 marks)
Q7. Write the distinguishing points of void agreement and voidable contract (10 marks)
Q8. What are powers of RBI to inspect authorized person (10 marks)


Cyber Law Management
Answer the following question.
Q1. Discuss the Objectives of Tax policy and Policy Issues involved in taxing E-Commerce and the Eligibility or Criteria
of Tax Payments for the income generated by the E-Consumers in the Cyber World ?



Every industry contributes to the nations economic growth. The communications industry has become very significant and is promising to grow enormously in the near future. Unlike other communication media, Internet is facilitating access to knowledge bank, in competitive market and rendering services of world class standard. E-commerce offers a new way of conducting, managing and executing business transactions using modern information technology. It has redesigned the traditional mode of business. As a whole, it is a business practice that involves use of computers, computer systems or computer networks.

Q2. Discuss in detail the International Control and Transnational Data Flow. (10
Q3. Distinguish between Data Organization and Data Management and explain File System and the importance of Data
Q4. What is Computer Networking ? Explain various types of Computer Networks, Communication Techniques, Protocols
(TCP/IP) and other related aspects.
Q5. Write short notes on Privacy on the Net (10
Q6. Write short notes on Business on the Net (10
Q7. Write short notes on Cyber crimes against government (10
Q8. Explain the important computer terminology defined in the information technology act 2000? (10

Essential of Management
Answer the following question.
Q1. Write Short note on Managerial skills (10 marks)



Management is not a simple task. It needs knowledge and experience. Because of that, there is the existence of hierarchy, organizational structure, and possibilities for each organizational member with adequate knowledge, experience, and skills to move from the bottom to the middle and top level of the managerial pyramid.


Simply, managerial skills are the knowledge and ability of the individuals in a managerial position to fulfill some specific management activities or tasks. This knowledge and ability can be learned and practiced. However, they also can be acquired through practical implementation of required activities and tasks. Therefore, you can develop each skill through learning and practical experience as a manager.
Q2. Name the factors deterring departmentation. Also mention the bases of departmentation and give examples. (10 marks)
Q3. What is decentralization? (10 marks)
Q4. Explain main tools of operational research in decision making. (10 marks)
Q5. What are the techniques of co-ordination? (10 marks)
Q6. Give suggestions for making committee organization more effective. (10 marks)
Q7. Explain modern organizational theory (An appraisal) (10 marks)
Q8. Explain process of delegation. (10 marks)

Financial Management
Answer the following question.
Q1. How are financial trades made in an over the counter market? Discuss the role of a dealer in the OTC market. (10
Q2. Describe the duties of the financial manager in a business firm. (10
Q3. Determination of capital structure of a company is influenced by a number of factors’ explain six such factors. (10
Q4. To avoid the problem of shortage and surplus of funds, what is required in Financial management? Name the concept
and explain four points of importance.
Q5. How risk and expected return is compared in two distributions? (10
Q6. What types of shares are available in the market? (10
Q7. What are Strike Price and Option Price? (10
Q8. What is the financial management function? (10


Human Resource Management
Answer the following question.
Q1. What are the internal sources of recruitment? (10 marks)
Q2. State the importance of HRIS? (10 marks)
Q3. Explain the model of strategic HRM? What are the strategic challenges HRM facing? (10 marks)
Q4. Write brief note on Positive Discipline? (10 marks)
Q5. What is Collective Bargaining? (10 marks)
Q6. What do you understand by Recruitment? (10 marks)
Q7. Give the various techniques of forecasting demand of Human resources? (10 marks)
Q8. Explain the Cultural Nature of GHRM? (10 marks)


Quantitative Methods
Case Studies
A monte Carlo Case Study (20
Laura,’ a 57 year old unmarried woman, earns around 68,000 dollars per year with expenditure of 37,500 dollars. She hit away
14,000 dollars each year and collected 330,000 dollars in her RRSP and TFSA, and also a rented apartment worth 250,000 dollars.
She has a iixed pension given by her employer, although it is not indicated to price rise, and Is entitled to get complete benefits of
Canada Pension Plan and Old Age Security, for retirement. She did not have a very competent portfolio: one fourth of cash is there,
and most of it was in contracted sector ETFs, single stocks and business bonds. Due to wrong entry of ETFs in the account,
unnecessary taxes were charged. Even before reconstructing Laura’s portfolio,”he had to make certain that it matched with.her
financial aims. Laura’s main aim was to ascertain if she could retire before the age of 65, maybe as early as 60, therefore she had to
know if her investments could produce enough flow of cash after she retires. Monte Carlo may show a top possibility of success with
the allotment of equity of 70% ot 80%. Through a risky questionnaire and art open interview, Justin Ill ‘ascertain that Laura was the
best person for a portfolio of 60% fixed income and 40% equities. . Through Monte Carlo software, Justin entered the current
portfolio . size of Laura, her rate of savings, projected retirement expenditure, and other employer income and government pensions.
If Laura feels that working till the age of 63 was unpleasant, she could go for the reproduction again and with different estimation.
Increasing her anticipated returns or bringing down the rate of inflation, is only a thought, therefore, she will have to make some
stronger decisions: she will have to making some more savings, or bring down her rate of planned expenses after retirement.
Amazingly, by bringing up the allotment to fixed salary could increase her opportunity to succeed: in spite of th returns being lower
than the equities, the volatility is also less, which lessens the risk of helpless decline in the early years. At last, Laura decided to work
for 6 more years and plan her retirement at the age of 63. After this, Justin decided to help her make a fresh ETF portfolio to match
that goal: it was finalized at 30% short term business bonds, 30% GICs, and the rest of it was divided among Canadian, L’S and
global equities. Laura was able to make a notified decision through the Monte Carlo simulation, but this wasn’t the end of the
procedure. In two or three years time, she will have to visit the location again to see that she is still on the right path of her retirement
goal, as many issues like, loss of job, a legacy, new connections, increase in the interest rates, all these could bring a change in the
main suppusitions 1 ; and she will have to redo her plans. The possibilities are different before the age of 63. For each added year
that Laura works, her portfolio will addition instead of a decrease and this will lead to a thrilling difference: the success rate will rise
up by 25% points if she continues to work till the age of 61 instead of 60.
Answer the following question.
Q1. How much was Laura earning at the age of 57? (Hint: 68,000 dollars per year)


Another PROFITABILITY RATIO is the Basic Earning Power ratio (BEP). The purpose of BEP is to determine how effectively a firm uses its assets to generate income.


The BEP ratio is simply EBIT divided by total assets . The higher the BEP ratio, the more effective a company is at generating income from its assets.
The cost of fuel in running of an engine is proportional to the square of the speed and is Rs 48 per hour for speed of 16 kilometers
per hour. Other expenses amount to Rs 300 per hour. What is the most economical speed?
Answer the following question.
Q1. What is most economical speed?
6/6/2019 ISTM
Q2. What is a chi-square test?
Q3. What is sampling and what are its uses.
Q4. Is there any alternative formula to find the value of Chi-square?
Finoplastika Industries Ltd, Nigeria (20
Time series analysis has two important aims: 1) recognizing the quality of the phenomenon shown by the series of studies, and 2)
Both the aims need the plan of the viewed time series data is recognized and somewhat officially explained: A time series is said to
be a ‘collection of observations made in sequence with time’. For example: recording level of daily rainfall, periodical total domestic
product of US, and monthly strength of the. workers in Marine Corps for a specific rank and MOS. The evaluation of time series
gives instruments for picking a symbolic model and delivering forecasts. There are two sorts of times series data: • Continuous: in
this the data consists of study at every moment, for example, seismic movement recorded on a seismogram. • Discrete: the data
contains recordings taken at different periods ,like, statistics of each month crime. Until the data is absolutely haphazard, studies in
time series are usually related to each and the following studies could be partly ascertain by the last values. For instance, the reasons
pertaining to the meteorology which have an effect on the temperature for any given day tend to have some affect on the next day’s
climate. Hence, the observations of the past temperature are helpful for predicting temperatures for the following days. • A time
series can be deterministic if there are no haphazard or feasible features but goes in a set and foreseeable manner. The data gathered
during the classical physics experiment like showing Newton’s Law of Motion, is one example of a deterministic time series. The
stochastic type of series is more appropriate to the econometric function. Stochastic variables contain undefined or arbitrary
viewpoint. Though the worth of each study cannot be precisely foreseen, calculating the various observations could follow the
expected method. These methods can be explained through the statistical models. According to these models, studies differ
erratically on the underlying mean value whtch is the role of time. Time series data can be put in the following categories: one or
more performance factors; trend, seasonality, cyclical function and random sound. Various kinds of time series predicting models
give forecasts through extrapolating the previous performance of the values of a specified \’l!riable of interest. Consecutive study in
econometric times series are generally not free and forecast can be made on the basis of last observations. Although precise
predictions can be made with deterministic time series, predictions of stochastic time series are restricted to ‘conditional statements
regarding the future on the basis of particular hypothesis.’ Armstrong (2001) says, “The basic Assumption is that the variable ui!!
continue in the future as it has behaved in the past. ” Particularly, the time series predictions are suitable for stochastic type of data in
which the fundamental root cause of variation like, trend, cyclical performance, seasonality, and uneven variations, do not change
radically m time. Therefore, modeling is considered to be more suitable temporarily instead of permanent predictions.
Answer the following question.
Write briefly on time-series analysis. (Hint: recognizing the quality of the phenomenon shown by the series of
studies, and, both the aims need the plan of the viewed time series data is recognized and somewhat officially
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb is selected at
random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?

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